.journey-copy{align-items:flex-start!important}
.journey-actions{display:flex!important;flex-wrap:wrap!important;gap:8px!important;width:100%!important}
.journey-actions a{display:inline-flex!important;align-items:center!important;justify-content:center!important;gap:8px!important;min-height:42px!important;border-radius:12px!important;padding:10px 14px!important;font-size:.72rem!important;font-weight:900!important;text-decoration:none!important}
.journey-primary{background:#5b4cf0!important;color:#fff!important;box-shadow:0 9px 22px rgba(91,76,240,.2)!important}
.journey-secondary{background:#139b70!important;color:#fff!important;box-shadow:0 9px 22px rgba(19,155,112,.18)!important}
.journey-plain{border:1px solid #dfe2eb!important;background:#fff!important;color:#292b57!important}
.journey-links{margin-top:12px!important}
.sector-switcher{display:flex;gap:9px;overflow-x:auto;width:min(1320px,calc(100% - 48px));margin:0 auto 22px;padding:4px 0;scrollbar-width:none}
.sector-switcher::-webkit-scrollbar{display:none}
.sector-switcher a{display:inline-flex;align-items:center;min-height:42px;border:1px solid #dedfe9;border-radius:999px;background:#fff;color:#555a6b;padding:9px 15px;font-size:.85rem;font-weight:850;white-space:nowrap;box-shadow:0 7px 20px rgba(40,42,64,.05)}
.sector-switcher a.is-active{border-color:#5b4cf0;background:#5b4cf0;color:#fff}
.filter-disclosure>summary{display:none}
.filter-disclosure:not([open])>.filter-panel{display:grid}
.active-filter-list{display:flex;flex-wrap:wrap;align-items:center;gap:8px;border-radius:12px;background:#fff;padding:12px 14px;box-shadow:0 12px 34px rgba(40,42,64,.05)}
.active-filter-list span{border-radius:999px;background:#f0eefc;color:#4f45b8;padding:7px 10px;font-size:.78rem;font-weight:800}
.active-filter-list a{margin-left:auto;color:#6557e8;font-size:.78rem;font-weight:900}
.complaint-excerpt{display:-webkit-box;overflow:hidden;margin:0 0 13px;color:#73798a;font-size:.94rem;line-height:1.55;-webkit-box-orient:vertical;-webkit-line-clamp:2}
.complaint-meta .meta-status{background:#e8f8f1;color:#087d58}
.complaint-meta .meta-status.is-answered{background:#eef1ff;color:#5145bf}
.auth-register-prompt{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:8px;border:1px solid #dddff0;border-radius:14px;background:linear-gradient(135deg,#f8f7ff,#f2faf7);padding:16px 18px}
.auth-register-prompt>div{display:grid;gap:4px}
.auth-register-prompt strong{color:#292b57;font-size:.98rem}
.auth-register-prompt span{color:#74798a;font-size:.82rem;line-height:1.45}
.auth-register-prompt>a{display:inline-flex;align-items:center;gap:7px;min-height:40px;border-radius:10px;background:#fff;color:#5749d7;padding:9px 12px;font-size:.78rem;font-weight:900;white-space:nowrap;box-shadow:0 7px 20px rgba(63,54,150,.09)}
.auth-register-prompt>a b{font-size:1rem}
.complaint-entry-shell{display:grid;gap:26px;width:min(760px,calc(100% - 32px));margin:0 auto;padding:70px 0 90px;text-align:center}
.complaint-entry-heading{display:grid;justify-items:center;gap:10px}
.complaint-entry-heading h1{max-width:680px;margin:0;color:#292b57;font-size:clamp(2.35rem,6vw,4.5rem);font-weight:900;line-height:1.03;letter-spacing:-.045em}
.complaint-entry-heading>p:last-child{max-width:590px;margin:0;color:#73798a;font-size:1rem;line-height:1.65}
.complaint-entry-options{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:8px;text-align:left}
.complaint-entry-card{display:grid;grid-template-columns:42px 1fr auto;align-items:center;gap:13px;min-height:112px;border:1px solid #dde0ea;border-radius:18px;background:#fff;color:#292b57;padding:19px;box-shadow:0 15px 38px rgba(40,42,64,.07);transition:transform .18s ease,box-shadow .18s ease}
.complaint-entry-card:hover{transform:translateY(-2px);box-shadow:0 20px 48px rgba(40,42,64,.11)}
.complaint-entry-card>span{display:grid;width:42px;height:42px;place-items:center;border-radius:12px;background:#eeeafd;color:#594be0;font-size:.76rem;font-weight:900}
.complaint-entry-card.is-register>span{background:#e5f7f0;color:#0b8b63}
.complaint-entry-card>div{display:grid;gap:4px}
.complaint-entry-card strong{font-size:1.08rem}
.complaint-entry-card small{color:#797e8e;font-size:.78rem;line-height:1.4}
.complaint-entry-card>b{color:#5b4cf0;font-size:1.25rem}
.complaint-guest-link{width:max-content;margin:2px auto 0;border-bottom:1px solid #bfc2ce;color:#666b7c;padding:3px 2px;font-size:.82rem;font-weight:800}
.complaint-entry-note{margin-top:-18px;color:#9a9eaa;font-size:.72rem}
@media(max-width:900px){
  .sector-switcher{width:min(100% - 28px,1320px)}
  .complaints-explorer{display:flex!important;flex-direction:column!important}
  .complaints-sidebar{order:0!important}
  .complaints-results{order:1!important}
  .filter-disclosure{border-radius:14px;background:#fff;box-shadow:0 12px 34px rgba(40,42,64,.07)}
  .filter-disclosure>summary{display:flex;align-items:center;justify-content:space-between;min-height:52px;padding:13px 16px;color:#292b57;font-weight:900;cursor:pointer;list-style:none}
  .filter-disclosure>summary::-webkit-details-marker{display:none}
  .filter-disclosure>summary:after{content:'+';font-size:1.35rem;color:#5b4cf0}
  .filter-disclosure[open]>summary:after{content:'−'}
  .filter-disclosure>summary b{margin-left:auto;margin-right:12px;border-radius:999px;background:#f0eefc;color:#5b4cf0;padding:5px 8px;font-size:.68rem}
  .filter-disclosure:not([open])>.filter-panel{display:none}
  .filter-panel.upgraded{border-top:1px solid #ececf3!important;border-radius:0 0 14px 14px!important;box-shadow:none!important}
}
@media(max-width:640px){
  .complaints-hero{padding-top:34px!important}
  .complaints-hero h1{font-size:2.25rem!important}
  .complaints-hero .button{width:100%!important}
  .sector-switcher{margin-bottom:14px}
  .results-toolbar{padding:15px 16px!important}
  .results-toolbar>a{display:none}
  .complaint-item.upgraded{display:block!important;padding:18px!important}
  .complaint-avatar{display:none!important}
  .complaint-item.upgraded h2{font-size:1.2rem!important;margin-top:7px!important}
  .detail-link{display:inline-flex!important;margin-top:14px!important}
  .active-filter-list a{width:100%;margin-left:0}
  .journey-actions{display:grid!important;grid-template-columns:1fr!important}
  .journey-actions a{width:100%!important}
  .journey-links{max-height:none!important;overflow:visible!important}
  .auth-register-prompt{align-items:flex-start;flex-direction:column;padding:15px}
  .auth-register-prompt>a{width:100%;justify-content:center}
  .complaint-entry-shell{gap:22px;padding:45px 0 64px}
  .complaint-entry-heading h1{font-size:2.45rem}
  .complaint-entry-options{grid-template-columns:1fr}
  .complaint-entry-card{min-height:100px}
}