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0;font-weight:800}.detail-body{color:#314038;font-size:1.05rem;line-height:1.8}.track-form,.result-card{max-width:620px}.result-card{gap:16px;padding:32px;display:grid}.result-card.wide{max-width:900px}.tracking-code{color:#fff;letter-spacing:.08em;background:#17211b;border-radius:10px;width:fit-content;padding:12px 16px;font-size:1.8rem}.tracking-box,.result-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.copy-feedback{color:#0f5f50;margin:0;font-weight:900}.file-list{flex-wrap:wrap;gap:8px;display:flex}.file-list span{color:#314038;background:#f6fffb;border:1px solid #0f5f5029;border-radius:999px;padding:7px 10px;font-size:.84rem;font-weight:800}.site-footer{color:#68766d;border-top:1px solid #17211b1a;flex-wrap:wrap;justify-content:space-between;gap:14px;padding:22px 0 28px;font-size:.9rem;display:flex}.site-footer a{color:#0f5f50;font-weight:900}.public-body{color:#24243f;background:#f3f4f8}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.site-header,.home-livebar,.home-hero,.complaint-wall,.home-insights,.topic-band,.site-footer{width:min(1580px,100% - 48px);margin-inline:auto}.site-header{z-index:30;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#fffffff5;border:0;border-radius:0;grid-template-columns:auto 1fr auto;align-items:center;gap:34px;width:100%;margin:0;padding:26px max(24px,50vw - 790px);display:grid;position:sticky;top:0;box-shadow:0 1px #24243f0f}.brand{color:#171743;letter-spacing:0;white-space:nowrap;gap:9px;font-size:clamp(1.45rem,2vw,2rem);font-weight:900}.brand-symbol{color:#fff;background:#0bcfa5;border-radius:9px;place-items:center;width:32px;height:32px;font-size:1.05rem;line-height:1;display:grid;transform:rotate(-10deg)}.brand-text{display:inline-block}.site-nav{justify-content:flex-start;gap:28px}.site-nav a,.login-link{color:#7d8395;box-shadow:none;background:0 0;border:0;border-radius:0;padding:0;font-size:1rem;font-weight:800}.site-nav a:hover,.login-link:hover{color:#171743;background:0 0;transform:none}.header-actions{white-space:nowrap;justify-content:flex-end;align-items:center;gap:22px;display:inline-flex}.header-actions form{margin:0}.user-chip{color:#34364f;text-overflow:ellipsis;white-space:nowrap;max-width:180px;font-weight:900;overflow:hidden}.text-button{color:#7d8395;font:inherit;cursor:pointer;background:0 0;border:0;padding:0;font-weight:800}.text-button:hover{color:#171743}.nav-cta,.button-primary{color:#fff;background:#6757ee;border-radius:999px;box-shadow:0 14px 34px #6757ee3d}.button-primary:hover{background:#5948dd}.button-secondary{color:#34364f;background:#fff;border-color:#e7e9f2;border-radius:999px}.home-livebar{color:#fff;background:#262538;justify-content:space-between;align-items:center;gap:22px;width:100%;margin:0;padding:18px max(24px,50vw - 790px);display:flex}.home-livebar div{align-items:baseline;gap:24px;font-weight:900;display:inline-flex}.home-livebar span,.home-livebar p{color:#ffffffd1;font-weight:800}.home-livebar p{margin:0}.home-livebar strong{color:#35d49b;letter-spacing:0;font-size:clamp(1.7rem,3vw,2.35rem)}.home-livebar a{color:#fff;background:#35d49b;border-radius:999px;padding:12px 22px;font-weight:900}.home-hero{grid-template-columns:minmax(420px,.86fr) minmax(480px,1fr);align-items:stretch;gap:34px;min-height:560px;padding:46px 0 62px;display:grid}.home-copy{flex-direction:column;justify-content:center;padding-left:clamp(0px,4vw,70px);display:flex}.home-copy h1{color:#33343e;letter-spacing:0;text-wrap:balance;max-width:760px;margin:0;font-size:clamp(3rem,5.2vw,4.85rem);font-weight:700;line-height:1.02}.home-copy .lead{color:#727783;max-width:670px;font-size:1.18rem}.home-search{background:#fff;border-radius:999px;grid-template-columns:1fr 160px;gap:0;width:min(700px,100%);margin-top:28px;display:grid;overflow:hidden;box-shadow:0 18px 45px #2c2e4614}.home-search label{display:block}.home-search input{color:#34364f;border:0;outline:0;width:100%;height:76px;padding:0 30px;font-size:1.05rem;font-weight:800}.home-search input::placeholder{color:#9ca2b2}.home-search button{color:#fff;cursor:pointer;background:#39ce96;border:0;font-size:1.1rem;font-weight:900}.home-quick-actions{flex-wrap:wrap;gap:12px;margin-top:22px;display:flex}.home-showcase{background:linear-gradient(90deg,#0000 0 15%,#e8ebf5 15% 100%);border-radius:0 0 0 86px;grid-template-rows:174px 174px 174px;grid-template-columns:.9fr 1.1fr;gap:0;min-height:522px;display:grid;position:relative;overflow:hidden}.showcase-panel,.showcase-card{align-content:center;padding:clamp(24px,4vw,44px);display:grid}.showcase-panel span,.showcase-panel small{color:#ffffffd1;font-weight:900}.showcase-panel strong{color:#fff;font-size:clamp(3rem,5vw,5.2rem);line-height:.95}.purple-panel{background:#6757ee;border-bottom-left-radius:88px;grid-column:1/3}.green-panel{background:#39ce96;border-top-left-radius:120px;grid-area:2/2}.showcase-card{color:#323442;background:#fff;grid-template-columns:64px 1fr;align-items:center;gap:18px;box-shadow:0 20px 50px #2c2e4614}.showcase-card:first-of-type{grid-area:2/1}.showcase-card.accent{border-radius:0 28px 28px 0;grid-area:3/1/auto/3;width:min(620px,86%);margin:-18px auto 0 0}.avatar{color:#fff;text-transform:uppercase;background:#95e1ff;border-radius:50%;place-items:center;width:54px;height:54px;font-size:1.25rem;font-weight:900;display:grid}.showcase-card strong,.showcase-card small{display:block}.showcase-card strong{font-size:1.2rem;line-height:1.2}.showcase-card small{color:#8a8f9d;margin-top:6px;font-weight:800;line-height:1.45}.complaint-wall{padding:44px 0 70px}.complaint-wall .section-heading{margin-bottom:26px;padding-inline:clamp(0px,4vw,70px)}.complaint-wall .section-heading h2,.topic-band h2{color:#7a7e89;font-size:clamp(2.2rem,4.2vw,4rem);font-weight:500}.complaint-card-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:22px;padding-inline:clamp(0px,4vw,70px);display:grid}.feed-card{color:#3a3d4a;background:#fff;border:0;border-radius:8px;gap:24px;min-height:245px;padding:30px;transition:transform .16s,box-shadow .16s;display:grid;box-shadow:0 20px 54px #282a4014}.feed-card:hover{transform:translateY(-4px);box-shadow:0 26px 70px #282a401f}.feed-card-top{grid-template-columns:54px 1fr;align-items:center;gap:14px;display:grid}.feed-card-top strong,.feed-card-top small{display:block}.feed-card-top strong{color:#34364a;font-size:1.05rem;font-weight:900}.feed-card-top small{color:#9aa0ad;margin-top:2px;font-weight:800}.feed-card h3{color:#3d3f49;letter-spacing:0;margin:0;font-size:clamp(1.25rem,2vw,1.9rem);font-weight:900;line-height:1.24}.feed-card p{color:#8a8f9d;margin:0;font-weight:800;line-height:1.55}.empty-feed{background:linear-gradient(135deg,#fff 0 66%,#39ce96 66% 100%);grid-column:span 2}.topic-feed:nth-child(3n) .avatar{background:#6757ee}.topic-feed:nth-child(3n+1) .avatar{background:#39ce96}.topic-feed:nth-child(3n+2) .avatar{background:#ffc61a}.home-insights{grid-template-columns:minmax(0,.95fr) minmax(0,1.05fr);gap:24px;padding:0 clamp(0px,4vw,70px) 74px;display:grid}.trend-panel,.talked-panel{background:#fff;border-radius:8px;min-width:0;padding:26px;box-shadow:0 20px 54px #282a4014}.section-heading.compact{align-items:start;margin-bottom:20px}.section-heading.compact h2{color:#34364a;margin:0;font-size:clamp(1.4rem,2.4vw,2.2rem);font-weight:900;line-height:1.08}.section-heading.compact>a{color:#6757ee;white-space:nowrap;font-weight:900}.trend-rank-list,.talked-list{gap:10px;display:grid}.trend-rank-row,.talked-row{color:#34364a;align-items:center;gap:14px;transition:transform .16s,background .16s;display:grid}.trend-rank-row{background:#f5f6fb;border-radius:8px;grid-template-columns:42px minmax(0,1fr) auto;padding:14px}.trend-rank-row:hover,.talked-row:hover{background:#eff1ff;transform:translateY(-2px)}.trend-rank-row span{color:#fff;background:#6757ee;border-radius:50%;place-items:center;width:36px;height:36px;font-weight:900;display:grid}.trend-rank-row:nth-child(2n) span{background:#39ce96}.trend-rank-row:nth-child(3n) span{background:#ffc61a}.trend-rank-row div,.talked-row div{gap:4px;min-width:0;display:grid}.trend-rank-row strong,.talked-row strong{overflow-wrap:anywhere;font-size:1rem;font-weight:900;line-height:1.2}.trend-rank-row small,.talked-row small{color:#8a8f9d;font-weight:800;line-height:1.35}.trend-rank-row em{color:#39ce96;font-size:1.45rem;font-style:normal;font-weight:900}.talked-row{border-bottom:1px solid #eef0f5;grid-template-columns:54px minmax(0,1fr);padding:10px 0 14px}.talked-row:last-child{border-bottom:0;padding-bottom:0}.entity-profile{width:min(1320px,100% - 48px);margin:0 auto;padding:56px 0 86px}.entity-hero{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:28px;margin-bottom:22px;display:grid}.entity-hero h1{color:#30323e;letter-spacing:0;text-wrap:balance;max-width:960px;margin:0;font-size:clamp(2.4rem,4.8vw,5rem);font-weight:900;line-height:.98}.entity-stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:24px;display:grid}.entity-stats article,.entity-panel,.solution-feedback-card{background:#fff;border-radius:8px;box-shadow:0 20px 54px #282a4012}.entity-stats article{gap:6px;padding:22px;display:grid}.entity-stats strong{color:#39ce96;font-size:2.4rem;font-weight:900;line-height:1}.entity-stats span{color:#6f7584;font-weight:900}.entity-profile-grid{grid-template-columns:minmax(320px,.42fr) 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*){display:none}.rtl\:-translate-x-0:where(:is(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)),[dir=rtl],[dir=rtl] *){--tw-translate-x:0;translate:var(--tw-translate-x) var(--tw-translate-y)}.rtl\:-translate-x-full:where(:is(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)),[dir=rtl],[dir=rtl] *){--tw-translate-x:-100%;translate:var(--tw-translate-x) var(--tw-translate-y)}.rtl\:translate-x-1\/2:where(:is(:lang(ae),:lang(ar),:lang(arc),:lang(bcc),:lang(bqi),:lang(ckb),:lang(dv),:lang(fa),:lang(glk),:lang(he),:lang(ku),:lang(mzn),:lang(nqo),:lang(pnb),:lang(ps),:lang(sd),:lang(ug),:lang(ur),:lang(yi)),[dir=rtl],[dir=rtl] *){--tw-translate-x:calc(1 / 2 * 100%);translate:var(--tw-translate-x) 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.section-heading,.complaint-card-grid,.home-insights,.topic-band{padding-inline:0}.home-showcase{border-radius:26px;grid-template-rows:none;grid-template-columns:1fr;min-height:auto}.purple-panel,.green-panel,.showcase-card,.showcase-card:first-of-type,.showcase-card.accent{border-radius:0;grid-area:auto;width:auto;margin:0}.empty-feed{grid-column:auto}}}@media (width<=640px){@layer components{.site-header,.home-livebar,.home-hero,.entity-profile,.home-insights,.complaint-wall,.topic-band,.site-footer{width:min(100% - 28px,1580px)}.site-header,.home-livebar{width:100%}.home-search{border-radius:18px;grid-template-columns:1fr}.site-nav a,.login-link,.text-button{align-items:center;min-height:42px}.nav-cta,.auth-actions .button,.municipality-actions .button{justify-content:center;width:100%}.auth-actions,.municipality-actions,.official-response-card div{flex-direction:column;align-items:stretch}.split-fields{grid-template-columns:1fr}.public-form,.auth-form,.auth-card{padding:20px}.account-list{width:min(100% - 28px,1120px)}.home-search input,.home-search button{height:60px}.home-copy h1{font-size:clamp(2.45rem,14vw,3.5rem)}.complaint-wall .section-heading{flex-direction:column;align-items:flex-start}.feed-card{min-height:auto;padding:22px}.solution-actions,.entity-report-row{grid-template-columns:1fr}.complaints-hero,.issue-directory,.municipality-hero,.municipality-topics,.municipality-grid,.complaints-explorer{width:min(100% - 28px,1320px)}.complaint-item.upgraded{grid-template-columns:52px minmax(0,1fr)}.detail-link{grid-column:2;width:fit-content}}}@property --tw-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-z{syntax:"*";inherits:false;initial-value:0}@property --tw-scale-x{syntax:"*";inherits:false;initial-value:1}@property --tw-scale-y{syntax:"*";inherits:false;initial-value:1}@property --tw-scale-z{syntax:"*";inherits:false;initial-value:1}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-divide-x-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-divide-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-backdrop-blur{syntax:"*";inherits:false}@property --tw-backdrop-brightness{syntax:"*";inherits:false}@property --tw-backdrop-contrast{syntax:"*";inherits:false}@property --tw-backdrop-grayscale{syntax:"*";inherits:false}@property --tw-backdrop-hue-rotate{syntax:"*";inherits:false}@property --tw-backdrop-invert{syntax:"*";inherits:false}@property --tw-backdrop-opacity{syntax:"*";inherits:false}@property --tw-backdrop-saturate{syntax:"*";inherits:false}@property --tw-backdrop-sepia{syntax:"*";inherits:false}@property --tw-duration{syntax:"*";inherits:false}@property --tw-ease{syntax:"*";inherits:false}@property --tw-content{syntax:"*";inherits:false;initial-value:""}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{50%{opacity:.5}}
@media (max-width:640px){.site-header{position:static;display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:0;padding:8px 12px;backdrop-filter:none}.brand{align-self:center;gap:7px;min-width:0;font-size:.98rem}.brand-symbol{width:26px;height:26px;border-radius:7px;font-size:.85rem}.brand-text{overflow:hidden;overflow-wrap:normal;text-overflow:ellipsis;white-space:nowrap}.site-nav{display:none}.header-actions{width:auto;flex:0 0 auto;gap:0;justify-content:flex-end}.header-actions .login-link,.header-actions form,.header-actions .text-button{display:none}.nav-cta{width:auto;min-height:34px;padding:7px 10px;font-size:.76rem;white-space:nowrap}}

@layer components {
    .site-header {
        position: static;
        min-height: 64px;
        padding-block: 12px;
    }

    .simple-home-hero,
    .simple-browse,
    .simple-recent {
        width: min(1180px, calc(100% - 40px));
        margin-inline: auto;
    }

    .simple-home-hero {
        padding: 72px 0 58px;
    }

    .simple-home-copy {
        max-width: 820px;
        margin-inline: auto;
        text-align: center;
    }

    .simple-home-copy h1 {
        margin: 0;
        color: #24243f;
        font-size: clamp(2.35rem, 6vw, 4.8rem);
        font-weight: 900;
        line-height: 1.02;
        letter-spacing: -0.045em;
        text-wrap: balance;
    }

    .simple-home-copy > p:not(.eyebrow) {
        max-width: 690px;
        margin: 20px auto 0;
        color: #696e7e;
        font-size: 1.08rem;
        font-weight: 650;
        line-height: 1.7;
    }

    .simple-home-search {
        display: grid;
        grid-template-columns: 1fr auto;
        max-width: 720px;
        margin: 30px auto 0;
        border: 1px solid #dedfeb;
        border-radius: 14px;
        background: #fff;
        padding: 6px;
        box-shadow: 0 18px 48px rgba(40, 42, 64, 0.08);
    }

    .simple-home-search input {
        width: 100%;
        height: 52px;
        border: 0;
        outline: 0;
        background: transparent;
        padding: 0 16px;
        color: #24243f;
        font: inherit;
        font-weight: 750;
        box-sizing: border-box;
    }

    .simple-home-search button {
        min-width: 92px;
        border: 0;
        border-radius: 10px;
        background: #6757ee;
        color: #fff;
        padding: 0 22px;
        font: inherit;
        font-weight: 900;
        cursor: pointer;
    }

    .simple-home-actions {
        display: flex;
        justify-content: center;
        gap: 10px;
        margin-top: 18px;
    }

    .simple-browse,
    .simple-recent {
        padding: 42px 0;
    }

    .simple-section-heading {
        display: flex;
        align-items: end;
        justify-content: space-between;
        gap: 20px;
        margin-bottom: 20px;
    }

    .simple-section-heading h2 {
        margin: 0;
        color: #24243f;
        font-size: clamp(1.65rem, 3vw, 2.5rem);
        font-weight: 900;
        letter-spacing: -0.025em;
    }

    .simple-section-heading > a {
        color: #6757ee;
        font-weight: 900;
    }

    .simple-browse-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 16px;
    }

    .simple-browse-card {
        border: 1px solid #e2e3ec;
        border-radius: 18px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 14px 40px rgba(40, 42, 64, 0.05);
    }

    .simple-card-heading {
        display: grid;
        grid-template-columns: 38px 1fr;
        gap: 12px;
        align-items: start;
        margin-bottom: 16px;
    }

    .simple-card-heading > span {
        display: grid;
        width: 34px;
        height: 34px;
        place-items: center;
        border-radius: 10px;
        background: #eeeafd;
        color: #6757ee;
        font-size: 0.75rem;
        font-weight: 900;
    }

    .simple-card-heading h3 {
        margin: 0;
        color: #24243f;
        font-size: 1.2rem;
        font-weight: 900;
    }

    .simple-card-heading p {
        margin: 5px 0 0;
        color: #7c8190;
        font-size: 0.9rem;
        line-height: 1.45;
    }

    .simple-link-list {
        display: grid;
    }

    .simple-link-list a {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 12px;
        border-top: 1px solid #eff0f5;
        color: #3c3e51;
        padding: 11px 2px;
        font-size: 0.91rem;
        font-weight: 800;
    }

    .simple-link-list b {
        color: #9a9dad;
        font-size: 1.1rem;
    }

    .simple-all-link {
        display: inline-flex;
        margin-top: 14px;
        color: #6757ee;
        font-size: 0.9rem;
        font-weight: 900;
    }

    .simple-report-list {
        overflow: hidden;
        border: 1px solid #e2e3ec;
        border-radius: 18px;
        background: #fff;
    }

    .simple-report-row {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 22px;
        border-bottom: 1px solid #eff0f5;
        color: #24243f;
        padding: 20px 22px;
    }

    .simple-report-row:last-child {
        border-bottom: 0;
    }

    .simple-report-row small {
        color: #6757ee;
        font-weight: 900;
    }

    .simple-report-row h3 {
        margin: 5px 0 0;
        font-size: 1.05rem;
        font-weight: 900;
        line-height: 1.35;
    }

    .simple-report-row p {
        margin: 6px 0 0;
        color: #858998;
        font-size: 0.86rem;
        font-weight: 700;
    }

    .simple-report-row > span {
        flex: 0 0 auto;
        color: #6757ee;
        font-size: 0.88rem;
        font-weight: 900;
    }
}

@media (max-width: 820px) {
    @layer components {
        .site-header {
            display: flex;
            flex-direction: row;
            align-items: center;
            gap: 14px;
            min-height: 56px;
            padding: 9px 14px;
        }

        .brand {
            flex: 0 1 auto;
            min-width: 0;
            font-size: 1rem;
        }

        .brand-text {
            overflow: hidden;
            text-overflow: ellipsis;
            white-space: nowrap;
        }

        .site-nav {
            display: flex;
            flex: 1 1 auto;
            gap: 6px;
            justify-content: flex-end;
            min-width: 0;
        }

        .site-nav a {
            min-height: auto;
            padding: 7px 8px;
            font-size: 0.76rem;
            white-space: nowrap;
        }

        .site-nav a:nth-child(n + 3) {
            display: none;
        }

        .header-actions {
            display: flex;
            flex: 0 0 auto;
            width: auto;
            gap: 0;
        }

        .header-actions .login-link,
        .header-actions form,
        .header-actions .text-button {
            display: none;
        }

        .nav-cta {
            width: auto;
            min-height: 34px;
            padding: 7px 10px;
            font-size: 0.76rem;
        }

        .simple-home-hero {
            padding: 48px 0 34px;
        }

        .simple-browse-grid {
            grid-template-columns: 1fr;
        }
    }
}

@media (max-width: 540px) {
    @layer components {
        .site-header {
            gap: 6px;
            padding-inline: 10px;
        }

        .brand-symbol {
            width: 25px;
            height: 25px;
        }

        .brand-text {
            max-width: 112px;
            font-size: 0.88rem;
        }

        .site-nav {
            gap: 1px;
        }

        .site-nav a {
            padding-inline: 5px;
            font-size: 0.69rem;
        }

        .nav-cta {
            min-height: 32px;
            padding-inline: 8px;
            font-size: 0.7rem;
        }

        .simple-home-hero,
        .simple-browse,
        .simple-recent {
            width: min(100% - 28px, 1180px);
        }

        .simple-home-copy h1 {
            font-size: 2.15rem;
        }

        .simple-home-search {
            grid-template-columns: 1fr;
            gap: 6px;
            padding: 6px;
        }

        .simple-home-search button {
            height: 44px;
        }

        .simple-home-actions {
            align-items: stretch;
            flex-direction: column;
        }

        .simple-home-actions .button {
            width: 100%;
        }

        .simple-section-heading {
            align-items: flex-start;
            flex-direction: column;
        }

        .simple-report-row {
            align-items: flex-start;
            flex-direction: column;
            gap: 10px;
            padding: 18px;
        }
    }
}

@layer base {
    :root {
        color: #17211b;
        background: #f6f8f3;
        font-family: var(--font-sans);
    }

    body {
        margin: 0;
    }

    a {
        text-decoration: none;
    }
}

@layer components {
    .public-body {
        min-height: 100vh;
        background:
            radial-gradient(circle at 14% 16%, rgba(15, 95, 80, 0.18), transparent 30%),
            radial-gradient(circle at 88% 8%, rgba(181, 66, 43, 0.14), transparent 28%),
            linear-gradient(180deg, #fbfcf8 0%, #eef5ef 100%);
        color: #17211b;
    }

    .site-header,
    .site-footer,
    .hero,
    .decision-hero,
    .issue-band,
    .recent-band,
    .trust-band,
    .content-grid,
    .feature-band,
    .page-hero,
    .form-shell,
    .track-shell,
    .result-page,
    .complaints-list {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
    }

    .site-header {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 24px;
        position: sticky;
        top: 0;
        z-index: 20;
        width: min(1160px, calc(100% - 24px));
        margin-top: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.82);
        padding: 12px 14px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        backdrop-filter: blur(18px);
    }

    .brand {
        display: inline-flex;
        align-items: center;
        gap: 12px;
        color: #17211b;
    }

    .brand-mark {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        font-size: 0.82rem;
        font-weight: 800;
        box-shadow: 0 10px 24px rgba(15, 95, 80, 0.22);
    }

    .brand strong,
    .brand small {
        display: block;
    }

    .brand small {
        margin-top: 2px;
        color: #65736b;
        font-size: 0.78rem;
    }

    .site-nav {
        display: flex;
        align-items: center;
        gap: 8px;
        flex-wrap: wrap;
        justify-content: flex-end;
    }

    .site-nav a {
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 8px;
        color: #243128;
        font-weight: 700;
        padding: 10px 14px;
        background: rgba(255, 255, 255, 0.62);
        transition: background 160ms ease, border-color 160ms ease, transform 160ms ease;
    }

    .site-nav a:hover {
        border-color: rgba(15, 95, 80, 0.28);
        background: #f6fffb;
        transform: translateY(-1px);
    }

    .hero {
        display: grid;
        grid-template-columns: minmax(0, 1.2fr) minmax(320px, 0.8fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 190px);
        padding: 52px 0 70px;
    }

    .decision-hero {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(360px, 1.05fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 250px);
        padding: 58px 0 66px;
    }

    .decision-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #17211b;
        font-size: clamp(2.35rem, 5.5vw, 4.5rem);
        line-height: 1;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .decision-grid {
        display: grid;
        gap: 14px;
    }

    .decision-card {
        display: grid;
        grid-template-columns: 52px 1fr;
        gap: 14px;
        align-items: center;
        min-height: 126px;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: linear-gradient(180deg, rgba(255, 255, 255, 0.92), rgba(255, 255, 255, 0.78));
        color: #17211b;
        padding: 22px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .decision-card.primary {
        border-color: rgba(15, 95, 80, 0.32);
        background: linear-gradient(135deg, #f6fffb, #ffffff);
    }

    .decision-card:hover {
        border-color: rgba(15, 95, 80, 0.34);
        box-shadow: 0 26px 70px rgba(23, 33, 27, 0.12);
        transform: translateY(-2px);
    }

    .decision-card strong,
    .decision-card small {
        display: block;
    }

    .decision-card strong {
        font-size: 1.18rem;
        font-weight: 900;
    }

    .decision-card small {
        margin-top: 5px;
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.5;
    }

    .hero-copy h1,
    .page-hero h1,
    .result-card h1 {
        max-width: 780px;
        margin: 0;
        font-size: clamp(2.4rem, 6vw, 4.9rem);
        line-height: 0.98;
        letter-spacing: 0;
        color: #17211b;
        text-wrap: balance;
    }

    .page-hero h1,
    .result-card h1 {
        font-size: clamp(2rem, 4vw, 3.6rem);
        line-height: 1.04;
    }

    .eyebrow {
        margin: 0 0 14px;
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 800;
        text-transform: uppercase;
        letter-spacing: 0.08em;
    }

    .lead {
        max-width: 640px;
        margin: 22px 0 0;
        color: #526158;
        font-size: 1.18rem;
        line-height: 1.7;
        text-wrap: pretty;
    }

    .hero-actions {
        display: flex;
        gap: 12px;
        flex-wrap: wrap;
        margin-top: 34px;
    }

    .button {
        display: inline-flex;
        min-height: 48px;
        align-items: center;
        justify-content: center;
        border-radius: 8px;
        border: 1px solid transparent;
        padding: 12px 18px;
        font-weight: 800;
        cursor: pointer;
        transition: box-shadow 160ms ease, transform 160ms ease, background 160ms ease;
    }

    .button:hover {
        transform: translateY(-1px);
    }

    .button-primary {
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        box-shadow: 0 12px 26px rgba(15, 95, 80, 0.2);
    }

    .button-secondary {
        background: #fff;
        color: #17211b;
        border-color: rgba(23, 33, 27, 0.14);
    }

    .hero-panel,
    .form-aside,
    .public-form,
    .result-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
    }

    .hero-panel {
        padding: 28px;
    }

    .hero-panel h2,
    .form-aside h2,
    .feature-band h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 800;
    }

    .status-row {
        display: inline-flex;
        align-items: center;
        gap: 8px;
        margin-bottom: 32px;
        border-radius: 999px;
        background: #e7f3ee;
        color: #0f5f50;
        padding: 8px 12px;
        font-size: 0.85rem;
        font-weight: 800;
    }

    .status-dot {
        width: 8px;
        height: 8px;
        border-radius: 50%;
        background: #0f5f50;
    }

    .process-list {
        display: grid;
        gap: 14px;
        margin: 22px 0 0;
        padding: 0;
        list-style: none;
    }

    .process-list li {
        display: grid;
        grid-template-columns: 44px 1fr;
        gap: 12px;
        align-items: start;
        color: #526158;
        line-height: 1.55;
    }

    .process-list span {
        color: #b5422b;
        font-weight: 900;
    }

    .feature-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 16px;
        padding: 0 0 58px;
    }

    .issue-band {
        display: grid;
        grid-template-columns: minmax(260px, 0.68fr) minmax(0, 1fr);
        gap: 24px;
        align-items: start;
        padding: 0 0 58px;
    }

    .stat-strip {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 10px;
        margin-top: 30px;
    }

    .stat-strip div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.74);
        padding: 14px;
    }

    .stat-strip strong,
    .stat-strip span {
        display: block;
    }

    .stat-strip strong {
        color: #0f5f50;
        font-size: 1.7rem;
        font-weight: 900;
    }

    .stat-strip span {
        color: #5c6a61;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .recent-band {
        padding: 0 0 68px;
    }

    .trust-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 14px;
        padding: 0 0 58px;
    }

    .trust-band article,
    .content-grid article {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.06);
        padding: 22px;
    }

    .trust-band strong,
    .trust-band span {
        display: block;
    }

    .trust-band strong,
    .content-grid h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.1rem;
        font-weight: 900;
    }

    .trust-band span,
    .content-grid p {
        margin: 10px 0 0;
        color: #5c6a61;
        line-height: 1.65;
    }

    .content-grid {
        display: grid;
        grid-template-columns: repeat(2, 1fr);
        gap: 14px;
        padding: 0 0 72px;
    }

    .section-heading {
        display: flex;
        align-items: end;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 16px;
    }

    .section-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.5rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .recent-grid {
        display: grid;
        grid-template-columns: repeat(4, 1fr);
        gap: 14px;
    }

    .recent-card {
        display: grid;
        gap: 10px;
        min-height: 170px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        color: #17211b;
        padding: 18px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        transition: border-color 160ms ease, transform 160ms ease, box-shadow 160ms ease;
    }

    .recent-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        box-shadow: 0 24px 70px rgba(23, 33, 27, 0.1);
        transform: translateY(-2px);
    }

    .recent-card span {
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .recent-card strong {
        font-size: 1.08rem;
        line-height: 1.3;
    }

    .recent-card small {
        align-self: end;
        color: #5c6a61;
        font-weight: 700;
        line-height: 1.5;
    }

    .issue-band h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.55rem, 3vw, 2.6rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-tags {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags span,
    .list-filter-row span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.74);
        color: #314038;
        padding: 9px 12px;
        font-size: 0.9rem;
        font-weight: 800;
        box-shadow: 0 8px 20px rgba(23, 33, 27, 0.04);
    }

    .feature-band article {
        border-top: 3px solid #0f5f50;
        background: rgba(255, 255, 255, 0.72);
        padding: 22px;
    }

    .feature-band p,
    .form-aside li,
    .result-card p {
        color: #5c6a61;
        line-height: 1.65;
    }

    .feature-icon,
    .result-icon {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        margin-bottom: 18px;
        border-radius: 8px;
        background: #b5422b;
        color: #fff;
        font-weight: 900;
    }

    .page-hero.compact {
        padding: 58px 0 30px;
    }

    .form-shell {
        display: grid;
        grid-template-columns: 320px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-shell {
        display: grid;
        grid-template-columns: 260px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-progress {
        display: grid;
        gap: 10px;
        position: sticky;
        top: 18px;
    }

    .wizard-step-indicator {
        display: grid;
        grid-template-columns: 38px 1fr;
        gap: 12px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.68);
        color: #526158;
        padding: 12px;
        text-align: left;
        cursor: pointer;
        transition: border-color 160ms ease, background 160ms ease, box-shadow 160ms ease;
    }

    .wizard-step-indicator span {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        border-radius: 10px;
        background: #e8eee9;
        color: #526158;
        font-weight: 900;
    }

    .wizard-step-indicator strong {
        color: #243128;
        font-size: 0.95rem;
    }

    .wizard-step-indicator.is-active {
        border-color: rgba(15, 95, 80, 0.36);
        background: #fff;
        box-shadow: 0 18px 44px rgba(23, 33, 27, 0.08);
    }

    .wizard-step-indicator.is-active span,
    .wizard-step-indicator.is-complete span {
        background: #0f5f50;
        color: #fff;
    }

    .wizard-form {
        min-height: 540px;
    }

    .wizard-step {
        display: none;
        gap: 20px;
    }

    .wizard-step.is-active {
        display: grid;
    }

    .step-heading {
        display: grid;
        gap: 8px;
        margin-bottom: 4px;
    }

    .step-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.45rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .step-heading p:not(.eyebrow) {
        margin: 0;
        color: #5c6a61;
        line-height: 1.6;
    }

    .choice-grid,
    .split-fields {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 14px;
        align-items: start;
    }

    .split-fields .field {
        align-self: start;
    }

    .choice-card {
        display: grid;
        gap: 12px;
        min-height: 210px;
        border: 1px solid rgba(23, 33, 27, 0.14);
        border-radius: 12px;
        background: linear-gradient(180deg, #ffffff, #fbfdf9);
        padding: 20px;
        cursor: pointer;
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .choice-card input {
        position: absolute;
        opacity: 0;
        pointer-events: none;
    }

    .choice-card:has(input:checked) {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .choice-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        transform: translateY(-1px);
    }

    .choice-card strong {
        color: #17211b;
        font-size: 1.16rem;
    }

    .choice-card small {
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.55;
    }

    .choice-icon {
        display: grid;
        width: 42px;
        height: 42px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #b5422b, #d26544);
        color: #fff;
        font-weight: 900;
    }

    .field select {
        width: 100%;
        min-height: 50px;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 600;
        outline: none;
    }

    .field select:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .manual-target {
        display: grid;
        gap: 4px;
        border: 1px solid rgba(181, 66, 43, 0.16);
        border-radius: 12px;
        background: #fff8f4;
        color: #5f453b;
        padding: 15px 16px;
    }

    .manual-target strong {
        color: #8f2f20;
    }

    .wizard-actions {
        display: flex;
        gap: 10px;
        flex-wrap: wrap;
        justify-content: flex-end;
        margin-top: 8px;
    }

    .form-aside {
        padding: 24px;
        position: sticky;
        top: 18px;
    }

    .form-aside ul {
        display: grid;
        gap: 12px;
        margin: 20px 0 0;
        padding-left: 18px;
    }

    .public-form {
        display: grid;
        gap: 18px;
        padding: 26px;
    }

    .field {
        display: grid;
        gap: 8px;
        color: #17211b;
        font-weight: 800;
    }

    .field em {
        color: #7a877e;
        font-size: 0.82rem;
        font-style: normal;
        font-weight: 600;
    }

    .field input,
    .field textarea {
        width: 100%;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 500;
        outline: none;
    }

    .field textarea {
        resize: vertical;
        min-height: 190px;
    }

    .field input:focus,
    .field textarea:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .field small,
    .field-error {
        color: #b5422b;
        font-weight: 700;
    }

    [data-entity-hint] {
        color: #66746c;
        font-size: 0.82rem;
        line-height: 1.35;
    }

    .file-field small {
        color: #66746c;
    }

    .consent-box {
        display: grid;
        gap: 16px;
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 12px;
        background: #f4faf7;
        padding: 18px;
    }

    .check-field {
        display: grid;
        grid-template-columns: 22px 1fr;
        gap: 10px;
        align-items: start;
        color: #314038;
        font-weight: 700;
        line-height: 1.5;
    }

    .check-field input {
        width: 18px;
        height: 18px;
        margin-top: 3px;
        accent-color: #0f5f50;
    }

    .form-submit {
        width: fit-content;
        min-width: 180px;
    }

    .alert {
        display: grid;
        gap: 4px;
        border-radius: 10px;
        padding: 14px 16px;
    }

    .alert-error {
        background: #fff1ed;
        color: #8f2f20;
        border: 1px solid rgba(181, 66, 43, 0.22);
    }

    .track-shell,
    .result-page,
    .report-detail {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
        padding: 0 0 72px;
    }

    .complaints-list {
        display: grid;
        gap: 14px;
        padding: 0 0 72px;
    }

    .filter-panel {
        display: grid;
        grid-template-columns: repeat(5, minmax(0, 1fr));
        gap: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        padding: 16px;
    }

    .filter-actions {
        display: flex;
        align-items: end;
        gap: 8px;
    }

    .list-summary {
        display: inline-flex;
        align-items: baseline;
        gap: 8px;
        color: #526158;
        margin: 6px 0;
    }

    .list-summary strong {
        color: #0f5f50;
        font-size: 1.45rem;
    }

    .list-filter-row {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        margin-bottom: 12px;
    }

    .complaint-item,
    .empty-state {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
    }

    .empty-state.compact {
        grid-column: 1 / -1;
        padding: 24px;
    }

    .complaint-item {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 18px;
        padding: 20px;
    }

    .complaint-item h2,
    .empty-state h2 {
        margin: 8px 0 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 900;
        letter-spacing: 0;
    }

    .complaint-item h2 a {
        color: inherit;
    }

    .complaint-item p,
    .empty-state p {
        margin: 8px 0 0;
        color: #5c6a61;
    }

    .complaint-item time,
    .complaint-type {
        color: #b5422b;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
        white-space: nowrap;
    }

    .empty-state {
        display: grid;
        justify-items: start;
        gap: 10px;
        padding: 34px;
        background:
            linear-gradient(135deg, rgba(15, 95, 80, 0.08), transparent 45%),
            rgba(255, 255, 255, 0.9);
    }

    .back-link {
        display: inline-flex;
        margin: 12px 0 16px;
        color: #0f5f50;
        font-weight: 900;
    }

    .detail-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.9);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
        padding: clamp(24px, 5vw, 46px);
    }

    .official-responses {
        display: grid;
        gap: 16px;
        margin-top: 28px;
    }

    .report-timeline {
        display: grid;
        gap: 18px;
        margin-top: 28px;
    }

    .timeline-list {
        display: grid;
        gap: 12px;
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .timeline-item {
        display: grid;
        grid-template-columns: 18px minmax(0, 1fr);
        gap: 14px;
        align-items: start;
    }

    .timeline-item > span {
        width: 14px;
        height: 14px;
        margin-top: 5px;
        border: 3px solid #39ce96;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 0 0 5px rgba(57, 206, 150, 0.12);
    }

    .timeline-item div {
        display: grid;
        gap: 4px;
        border-bottom: 1px solid #eef0f5;
        padding-bottom: 12px;
    }

    .timeline-item:last-child div {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .timeline-item strong {
        color: #17211b;
    }

    .timeline-item time {
        color: #7d8395;
        font-size: 0.86rem;
        font-weight: 800;
    }

    .timeline-item p {
        margin: 0;
        color: #545b6a;
        line-height: 1.55;
    }

    .official-response-card {
        border: 1px solid rgba(57, 206, 150, 0.25);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.08);
        padding: 22px;
    }

    .official-response-card div {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 10px;
    }

    .official-response-card strong {
        color: #17211b;
        font-size: 1.02rem;
    }

    .official-response-card time {
        color: #7d8395;
        font-size: 0.88rem;
        font-weight: 800;
    }

    .official-response-card p {
        margin: 0;
        color: #414653;
        line-height: 1.7;
    }

    .auth-muted-link {
        display: inline-flex;
        width: fit-content;
        margin-top: 14px;
        color: #6757ee;
        font-weight: 900;
        text-decoration: none;
    }

    .account-list {
        display: grid;
        gap: 14px;
        width: min(100% - 32px, 1120px);
        margin: 0 auto 72px;
    }

    .account-report-card {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 20px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .account-report-card div:first-child {
        display: grid;
        gap: 6px;
        min-width: 0;
    }

    .account-report-card span {
        color: #6757ee;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .account-report-card strong {
        overflow-wrap: anywhere;
        color: #17211b;
        font-size: 1.08rem;
    }

    .account-report-card small {
        color: #7d8395;
        font-weight: 700;
    }

    .account-report-meta {
        display: grid;
        justify-items: end;
        gap: 8px;
    }

    .account-report-meta code {
        border-radius: 999px;
        background: #f2f4fa;
        padding: 8px 10px;
        color: #17211b;
        font-weight: 900;
    }

    .detail-kicker {
        display: flex;
        justify-content: space-between;
        gap: 16px;
        color: #b5422b;
        font-size: 0.84rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-card h1 {
        max-width: 820px;
        margin: 16px 0 24px;
        color: #17211b;
        font-size: clamp(2rem, 5vw, 4rem);
        line-height: 1.04;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .detail-meta {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 10px;
        margin: 0 0 28px;
    }

    .detail-meta div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 10px;
        background: #f6fffb;
        padding: 14px;
    }

    .detail-meta dt {
        color: #65736b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-meta dd {
        margin: 6px 0 0;
        color: #17211b;
        font-weight: 800;
    }

    .detail-body {
        color: #314038;
        font-size: 1.05rem;
        line-height: 1.8;
    }

    .track-form,
    .result-card {
        max-width: 620px;
    }

    .result-card {
        display: grid;
        gap: 16px;
        padding: 32px;
    }

    .result-card.wide {
        max-width: 900px;
    }

    .tracking-code {
        width: fit-content;
        border-radius: 10px;
        background: #17211b;
        color: #fff;
        font-size: 1.8rem;
        letter-spacing: 0.08em;
        padding: 12px 16px;
    }

    .tracking-box,
    .result-actions {
        display: flex;
        align-items: center;
        flex-wrap: wrap;
        gap: 10px;
    }

    .copy-feedback {
        margin: 0;
        color: #0f5f50;
        font-weight: 900;
    }

    .file-list {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
    }

    .file-list span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: #f6fffb;
        color: #314038;
        padding: 7px 10px;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .site-footer {
        display: flex;
        gap: 14px;
        flex-wrap: wrap;
        justify-content: space-between;
        border-top: 1px solid rgba(23, 33, 27, 0.1);
        color: #68766d;
        padding: 22px 0 28px;
        font-size: 0.9rem;
    }

    .site-footer a {
        color: #0f5f50;
        font-weight: 900;
    }
}

@media (max-width: 820px) {
    .site-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .site-nav {
        justify-content: flex-start;
    }

    .hero,
    .decision-hero,
    .form-shell,
    .wizard-shell,
    .feature-band,
    .issue-band,
    .recent-grid,
    .trust-band,
    .content-grid {
        grid-template-columns: 1fr;
    }

    .stat-strip {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hero {
        min-height: auto;
        padding-top: 30px;
    }

    .form-aside,
    .wizard-progress {
        position: static;
    }

    .wizard-progress {
        grid-template-columns: repeat(3, 1fr);
    }

    .wizard-step-indicator {
        grid-template-columns: 1fr;
        justify-items: center;
        text-align: center;
    }

    .choice-grid,
    .split-fields,
    .filter-panel,
    .detail-meta {
        grid-template-columns: 1fr;
    }

    .form-submit,
    .hero-actions .button,
    .wizard-actions .button {
        width: 100%;
    }

    .decision-card {
        grid-template-columns: 1fr;
    }

    .complaint-item {
        align-items: flex-start;
        flex-direction: column;
    }
}

@layer components {
    .public-body {
        background: #f3f4f8;
        color: #24243f;
    }

    .sr-only {
        position: absolute;
        width: 1px;
        height: 1px;
        padding: 0;
        margin: -1px;
        overflow: hidden;
        clip: rect(0, 0, 0, 0);
        white-space: nowrap;
        border: 0;
    }

    .site-header,
    .home-livebar,
    .home-hero,
    .complaint-wall,
    .home-insights,
    .topic-band,
    .site-footer {
        width: min(1580px, calc(100% - 48px));
        margin-inline: auto;
    }

    .site-header {
        position: sticky;
        top: 0;
        z-index: 30;
        display: grid;
        grid-template-columns: auto 1fr auto;
        align-items: center;
        gap: 34px;
        width: 100%;
        margin: 0;
        border: 0;
        border-radius: 0;
        background: rgba(255, 255, 255, 0.96);
        padding: 26px max(24px, calc((100vw - 1580px) / 2));
        box-shadow: 0 1px 0 rgba(36, 36, 63, 0.06);
        backdrop-filter: blur(16px);
    }

    .brand {
        gap: 9px;
        color: #171743;
        font-size: clamp(1.45rem, 2vw, 2rem);
        font-weight: 900;
        letter-spacing: 0;
        white-space: nowrap;
    }

    .brand-symbol {
        display: grid;
        width: 32px;
        height: 32px;
        place-items: center;
        border-radius: 9px;
        background: #0bcfa5;
        color: #fff;
        font-size: 1.05rem;
        line-height: 1;
        transform: rotate(-10deg);
    }

    .brand-text {
        display: inline-block;
    }

    .site-nav {
        justify-content: flex-start;
        gap: 28px;
    }

    .site-nav a,
    .login-link {
        border: 0;
        border-radius: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font-size: 1rem;
        font-weight: 800;
        box-shadow: none;
    }

    .site-nav a:hover,
    .login-link:hover {
        background: transparent;
        color: #171743;
        transform: none;
    }

    .header-actions {
        display: inline-flex;
        align-items: center;
        gap: 22px;
        justify-content: flex-end;
        white-space: nowrap;
    }

    .header-actions form {
        margin: 0;
    }

    .user-chip {
        max-width: 180px;
        overflow: hidden;
        color: #34364f;
        font-weight: 900;
        text-overflow: ellipsis;
        white-space: nowrap;
    }

    .text-button {
        border: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font: inherit;
        font-weight: 800;
        cursor: pointer;
    }

    .text-button:hover {
        color: #171743;
    }

    .nav-cta,
    .button-primary {
        border-radius: 999px;
        background: #6757ee;
        color: #fff;
        box-shadow: 0 14px 34px rgba(103, 87, 238, 0.24);
    }

    .button-primary:hover {
        background: #5948dd;
    }

    .button-secondary {
        border-color: #e7e9f2;
        border-radius: 999px;
        color: #34364f;
        background: #fff;
    }

    .home-livebar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 22px;
        width: 100%;
        margin: 0;
        background: #262538;
        color: #fff;
        padding: 18px max(24px, calc((100vw - 1580px) / 2));
    }

    .home-livebar div {
        display: inline-flex;
        align-items: baseline;
        gap: 24px;
        font-weight: 900;
    }

    .home-livebar span,
    .home-livebar p {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 800;
    }

    .home-livebar p {
        margin: 0;
    }

    .home-livebar strong {
        color: #35d49b;
        font-size: clamp(1.7rem, 3vw, 2.35rem);
        letter-spacing: 0;
    }

    .home-livebar a {
        border-radius: 999px;
        background: #35d49b;
        color: #fff;
        padding: 12px 22px;
        font-weight: 900;
    }

    .home-hero {
        display: grid;
        grid-template-columns: minmax(420px, 0.86fr) minmax(480px, 1fr);
        gap: 34px;
        align-items: stretch;
        min-height: 560px;
        padding: 46px 0 62px;
    }

    .home-copy {
        display: flex;
        flex-direction: column;
        justify-content: center;
        padding-left: clamp(0px, 4vw, 70px);
    }

    .home-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #33343e;
        font-size: clamp(3rem, 5.2vw, 4.85rem);
        font-weight: 700;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .home-copy .lead {
        max-width: 670px;
        color: #727783;
        font-size: 1.18rem;
    }

    .home-search {
        display: grid;
        grid-template-columns: 1fr 160px;
        gap: 0;
        width: min(700px, 100%);
        margin-top: 28px;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 18px 45px rgba(44, 46, 70, 0.08);
        overflow: hidden;
    }

    .home-search label {
        display: block;
    }

    .home-search input {
        width: 100%;
        height: 76px;
        border: 0;
        outline: 0;
        color: #34364f;
        padding: 0 30px;
        font-size: 1.05rem;
        font-weight: 800;
    }

    .home-search input::placeholder {
        color: #9ca2b2;
    }

    .home-search button {
        border: 0;
        background: #39ce96;
        color: #fff;
        font-size: 1.1rem;
        font-weight: 900;
        cursor: pointer;
    }

    .home-quick-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 12px;
        margin-top: 22px;
    }

    .home-showcase {
        position: relative;
        display: grid;
        grid-template-columns: 0.9fr 1.1fr;
        grid-template-rows: 174px 174px 174px;
        gap: 0;
        min-height: 522px;
        overflow: hidden;
        border-radius: 0 0 0 86px;
        background:
            linear-gradient(90deg, transparent 0 15%, #e8ebf5 15% 100%);
    }

    .showcase-panel,
    .showcase-card {
        display: grid;
        align-content: center;
        padding: clamp(24px, 4vw, 44px);
    }

    .showcase-panel span,
    .showcase-panel small {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 900;
    }

    .showcase-panel strong {
        color: #fff;
        font-size: clamp(3rem, 5vw, 5.2rem);
        line-height: 0.95;
    }

    .purple-panel {
        grid-column: 1 / 3;
        background: #6757ee;
        border-bottom-left-radius: 88px;
    }

    .green-panel {
        grid-column: 2;
        grid-row: 2;
        background: #39ce96;
        border-top-left-radius: 120px;
    }

    .showcase-card {
        grid-template-columns: 64px 1fr;
        gap: 18px;
        align-items: center;
        background: #fff;
        color: #323442;
        box-shadow: 0 20px 50px rgba(44, 46, 70, 0.08);
    }

    .showcase-card:first-of-type {
        grid-column: 1;
        grid-row: 2;
    }

    .showcase-card.accent {
        grid-column: 1 / 3;
        grid-row: 3;
        width: min(620px, 86%);
        margin: -18px auto 0 0;
        border-radius: 0 28px 28px 0;
    }

    .avatar {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .showcase-card strong,
    .showcase-card small {
        display: block;
    }

    .showcase-card strong {
        font-size: 1.2rem;
        line-height: 1.2;
    }

    .showcase-card small {
        margin-top: 6px;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.45;
    }

    .complaint-wall {
        padding: 44px 0 70px;
    }

    .complaint-wall .section-heading {
        margin-bottom: 26px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .complaint-wall .section-heading h2,
    .topic-band h2 {
        color: #7a7e89;
        font-size: clamp(2.2rem, 4.2vw, 4rem);
        font-weight: 500;
    }

    .complaint-card-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 22px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .feed-card {
        display: grid;
        gap: 24px;
        min-height: 245px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        color: #3a3d4a;
        padding: 30px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .feed-card:hover {
        transform: translateY(-4px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .feed-card-top {
        display: grid;
        grid-template-columns: 54px 1fr;
        gap: 14px;
        align-items: center;
    }

    .feed-card-top strong,
    .feed-card-top small {
        display: block;
    }

    .feed-card-top strong {
        color: #34364a;
        font-size: 1.05rem;
        font-weight: 900;
    }

    .feed-card-top small {
        margin-top: 2px;
        color: #9aa0ad;
        font-weight: 800;
    }

    .feed-card h3 {
        margin: 0;
        color: #3d3f49;
        font-size: clamp(1.25rem, 2vw, 1.9rem);
        font-weight: 900;
        line-height: 1.24;
        letter-spacing: 0;
    }

    .feed-card p {
        margin: 0;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.55;
    }

    .empty-feed {
        grid-column: span 2;
        background:
            linear-gradient(135deg, #ffffff 0 66%, #39ce96 66% 100%);
    }

    .topic-feed:nth-child(3n) .avatar {
        background: #6757ee;
    }

    .topic-feed:nth-child(3n + 1) .avatar {
        background: #39ce96;
    }

    .topic-feed:nth-child(3n + 2) .avatar {
        background: #ffc61a;
    }

    .home-insights {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(0, 1.05fr);
        gap: 24px;
        padding: 0 clamp(0px, 4vw, 70px) 74px;
    }

    .trend-panel,
    .talked-panel {
        border-radius: 8px;
        background: #fff;
        padding: 26px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        min-width: 0;
    }

    .section-heading.compact {
        align-items: start;
        margin-bottom: 20px;
    }

    .section-heading.compact h2 {
        margin: 0;
        color: #34364a;
        font-size: clamp(1.4rem, 2.4vw, 2.2rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .section-heading.compact > a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .trend-rank-list,
    .talked-list {
        display: grid;
        gap: 10px;
    }

    .trend-rank-row,
    .talked-row {
        display: grid;
        gap: 14px;
        align-items: center;
        color: #34364a;
        transition: transform 160ms ease, background 160ms ease;
    }

    .trend-rank-row {
        grid-template-columns: 42px minmax(0, 1fr) auto;
        border-radius: 8px;
        background: #f5f6fb;
        padding: 14px;
    }

    .trend-rank-row:hover,
    .talked-row:hover {
        transform: translateY(-2px);
        background: #eff1ff;
    }

    .trend-rank-row span {
        display: grid;
        width: 36px;
        height: 36px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .trend-rank-row:nth-child(2n) span {
        background: #39ce96;
    }

    .trend-rank-row:nth-child(3n) span {
        background: #ffc61a;
    }

    .trend-rank-row div,
    .talked-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .trend-rank-row strong,
    .talked-row strong {
        overflow-wrap: anywhere;
        font-size: 1rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .trend-rank-row small,
    .talked-row small {
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.35;
    }

    .trend-rank-row em {
        color: #39ce96;
        font-size: 1.45rem;
        font-style: normal;
        font-weight: 900;
    }

    .talked-row {
        grid-template-columns: 54px minmax(0, 1fr);
        border-bottom: 1px solid #eef0f5;
        padding: 10px 0 14px;
    }

    .talked-row:last-child {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .entity-profile {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 86px;
    }

    .entity-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        margin-bottom: 22px;
    }

    .entity-hero h1 {
        max-width: 960px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.4rem, 4.8vw, 5rem);
        font-weight: 900;
        line-height: 0.98;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .entity-stats {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
        margin-bottom: 24px;
    }

    .entity-stats article,
    .entity-panel,
    .solution-feedback-card {
        border-radius: 8px;
        background: #fff;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .entity-stats article {
        display: grid;
        gap: 6px;
        padding: 22px;
    }

    .entity-stats strong {
        color: #39ce96;
        font-size: 2.4rem;
        font-weight: 900;
        line-height: 1;
    }

    .entity-stats span {
        color: #6f7584;
        font-weight: 900;
    }

    .entity-profile-grid {
        display: grid;
        grid-template-columns: minmax(320px, 0.42fr) minmax(0, 1fr);
        gap: 20px;
        align-items: start;
    }

    .entity-panel {
        padding: 24px;
    }

    .entity-topic-list,
    .entity-report-list {
        display: grid;
        gap: 10px;
    }

    .entity-topic-list a,
    .entity-report-row {
        display: grid;
        align-items: center;
        gap: 14px;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
    }

    .entity-topic-list a {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-topic-list span,
    .entity-report-row strong {
        overflow-wrap: anywhere;
        font-weight: 900;
    }

    .entity-topic-list strong {
        color: #6757ee;
        font-size: 1.4rem;
        font-weight: 900;
    }

    .entity-report-row {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-report-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .entity-report-row small {
        color: #8a8f9d;
        font-weight: 800;
    }

    .entity-report-row > span,
    .solution-badge {
        border-radius: 999px;
        background: #eef0f6;
        color: #626879;
        padding: 8px 10px;
        font-size: 0.84rem;
        font-weight: 900;
        white-space: nowrap;
    }

    .entity-report-row > span.is-solved,
    .solution-badge.is-solved {
        background: #e8fbf3;
        color: #12976f;
    }

    .entity-report-row > span.is-unresolved,
    .solution-badge.is-unresolved {
        background: #fff1ed;
        color: #b5422b;
    }

    .solution-feedback-card {
        display: grid;
        gap: 18px;
        margin-top: 28px;
        padding: 24px;
    }

    .solution-feedback-card h2 {
        margin: 0;
        color: #30323e;
        font-size: clamp(1.5rem, 2.8vw, 2.5rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .solution-feedback-card p:not(.eyebrow) {
        margin: 8px 0 0;
        color: #6f7584;
        font-weight: 750;
    }

    .solution-feedback-card form {
        display: grid;
        gap: 14px;
    }

    .solution-actions {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 10px;
    }

    .solution-actions label {
        display: grid;
        grid-template-columns: 20px 1fr;
        gap: 10px;
        align-items: center;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
        font-weight: 900;
        cursor: pointer;
    }

    .solution-actions input {
        accent-color: #39ce96;
    }

    .complaint-meta a {
        border-radius: 999px;
        background: #f2f4fa;
        color: #6757ee;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .topic-band {
        display: grid;
        grid-template-columns: minmax(280px, 0.45fr) 1fr;
        gap: 34px;
        align-items: start;
        padding: 38px clamp(0px, 4vw, 70px) 90px;
    }

    .auth-hero {
        max-width: 760px;
    }

    .auth-shell {
        width: min(720px, calc(100% - 32px));
        margin: 0 auto;
        padding: 0 0 78px;
    }

    .auth-form {
        background: #fff;
    }

    .auth-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        align-items: center;
    }

    .complaints-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 28px;
    }

    .complaints-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .complaints-explorer {
        display: grid;
        grid-template-columns: 360px minmax(0, 1fr);
        gap: 24px;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 82px;
    }

    .issue-directory {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 28px;
    }

    .issue-directory .section-heading {
        margin-bottom: 18px;
    }

    .issue-directory .section-heading h2 {
        margin: 0;
        color: #7a7e89;
        font-size: clamp(1.9rem, 3.4vw, 3.4rem);
        font-weight: 500;
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-directory-grid {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
    }

    .issue-directory-card {
        display: grid;
        align-content: start;
        gap: 14px;
        min-height: 210px;
        border-radius: 8px;
        background: #fff;
        color: #353744;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .issue-directory-card:hover {
        transform: translateY(-3px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .issue-directory-card span {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .issue-directory-card:nth-child(3n + 2) span {
        background: #39ce96;
    }

    .issue-directory-card:nth-child(3n) span {
        background: #ffc61a;
    }

    .issue-directory-card strong {
        font-size: 1.12rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .issue-directory-card small {
        color: #7d8395;
        font-size: 0.92rem;
        font-weight: 750;
        line-height: 1.55;
    }

    .complaints-sidebar {
        display: grid;
        gap: 16px;
        align-content: start;
        position: sticky;
        top: 126px;
    }

    .filter-panel.upgraded {
        grid-template-columns: 1fr;
        gap: 14px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .filter-panel.upgraded .filter-actions {
        align-items: stretch;
    }

    .filter-panel.upgraded .button {
        flex: 1;
    }

    .topic-shortcuts {
        display: grid;
        gap: 8px;
        border-radius: 8px;
        background: #262538;
        padding: 20px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .topic-shortcuts strong {
        color: #fff;
        font-size: 1.05rem;
        font-weight: 900;
        margin-bottom: 4px;
    }

    .topic-shortcuts a {
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.08);
        color: rgba(255, 255, 255, 0.88);
        padding: 10px 12px;
        font-weight: 800;
        line-height: 1.35;
    }

    .topic-shortcuts a:hover {
        background: #39ce96;
        color: #fff;
    }

    .complaints-results {
        display: grid;
        gap: 16px;
        min-width: 0;
    }

    .results-toolbar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        border-radius: 8px;
        background: #fff;
        padding: 18px 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.06);
    }

    .results-toolbar div {
        display: flex;
        align-items: baseline;
        flex-wrap: wrap;
        gap: 8px;
    }

    .results-toolbar strong {
        color: #39ce96;
        font-size: 2rem;
        font-weight: 900;
        line-height: 1;
    }

    .results-toolbar span,
    .results-toolbar small {
        color: #7d8395;
        font-weight: 900;
    }

    .results-toolbar a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .complaints-card-list {
        display: grid;
        gap: 14px;
    }

    .complaint-item.upgraded {
        display: grid;
        grid-template-columns: 64px minmax(0, 1fr) auto;
        align-items: center;
        gap: 18px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .complaint-avatar {
        display: grid;
        width: 58px;
        height: 58px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.35rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded:nth-child(3n + 1) .complaint-avatar {
        background: #6757ee;
    }

    .complaint-item.upgraded:nth-child(3n + 2) .complaint-avatar {
        background: #39ce96;
    }

    .complaint-main {
        min-width: 0;
    }

    .complaint-kicker,
    .complaint-meta {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        align-items: center;
    }

    .complaint-kicker span,
    .complaint-kicker time {
        color: #8d93a4;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded h2 {
        margin: 8px 0 12px;
        color: #353744;
        font-size: clamp(1.25rem, 2vw, 1.72rem);
        font-weight: 900;
        line-height: 1.22;
        letter-spacing: 0;
    }

    .complaint-item.upgraded h2 a {
        color: inherit;
    }

    .complaint-meta span {
        border-radius: 999px;
        background: #f2f4fa;
        color: #626879;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .detail-link {
        border-radius: 999px;
        background: #f2f4ff;
        color: #6757ee;
        padding: 10px 15px;
        font-weight: 900;
    }

    .empty-state.upgraded {
        border: 0;
        border-radius: 8px;
        background:
            linear-gradient(135deg, #ffffff 0 68%, #39ce96 68% 100%);
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .pagination-shell {
        color: #626879;
        font-weight: 800;
    }

    .municipality-hero,
    .municipality-topics,
    .municipality-grid {
        width: min(1320px, calc(100% - 48px));
        margin-inline: auto;
    }

    .municipality-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        padding: 56px 0 22px;
    }

    .municipality-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .municipality-topics {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        padding-bottom: 22px;
    }

    .municipality-topics a {
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 11px 14px;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .municipality-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 16px;
        padding-bottom: 86px;
    }

    .municipality-card {
        display: grid;
        gap: 18px;
        border-radius: 8px;
        background: #fff;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .municipality-card-top {
        display: grid;
        grid-template-columns: 56px 1fr;
        gap: 14px;
        align-items: center;
    }

    .municipality-card-top span {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
    }

    .municipality-card:nth-child(3n + 2) .municipality-card-top span {
        background: #39ce96;
    }

    .municipality-card:nth-child(3n) .municipality-card-top span {
        background: #ffc61a;
    }

    .municipality-card-top strong,
    .municipality-card-top small {
        display: block;
    }

    .municipality-card-top strong {
        color: #353744;
        font-size: 1.15rem;
        font-weight: 900;
        line-height: 1.25;
    }

    .municipality-card-top small {
        margin-top: 4px;
        color: #8a8f9d;
        font-weight: 800;
    }

    .municipality-count {
        display: flex;
        align-items: baseline;
        gap: 8px;
        border-radius: 8px;
        background: #f2f4fa;
        padding: 16px;
    }

    .municipality-count strong {
        color: #39ce96;
        font-size: 2.3rem;
        font-weight: 900;
        line-height: 1;
    }

    .municipality-count span {
        color: #7d8395;
        font-weight: 900;
    }

    .municipality-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags {
        align-items: flex-start;
    }

    .issue-tags a,
    .issue-tags span,
    .list-filter-row span {
        border: 0;
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 12px 16px;
        font-size: 0.95rem;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .issue-tags a:hover {
        color: #fff;
        background: #6757ee;
    }
}

@media (max-width: 980px) {
    @layer components {
        .site-header {
            grid-template-columns: 1fr;
            gap: 16px;
            padding: 18px 18px;
        }

        .site-nav,
        .header-actions {
            width: 100%;
            justify-content: flex-start;
            flex-wrap: wrap;
        }

        .brand {
            min-width: 0;
        }

        .brand-text {
            overflow-wrap: anywhere;
        }

        .header-actions form {
            display: inline-flex;
        }

        .account-report-card {
            grid-template-columns: 1fr;
        }

        .account-report-meta {
            justify-items: start;
        }

        .home-livebar {
            align-items: flex-start;
            flex-direction: column;
            padding: 16px 18px;
        }

        .home-hero,
        .home-insights,
        .entity-hero,
        .entity-stats,
        .entity-profile-grid,
        .topic-band,
        .complaint-card-grid,
        .issue-directory-grid,
        .municipality-hero,
        .municipality-grid,
        .complaints-hero,
        .complaints-explorer {
            grid-template-columns: 1fr;
        }

        .complaints-sidebar {
            position: static;
        }

        .home-hero {
            min-height: auto;
            padding: 38px 0 50px;
        }

        .home-copy,
        .complaint-wall .section-heading,
        .complaint-card-grid,
        .home-insights,
        .topic-band {
            padding-inline: 0;
        }

        .home-showcase {
            grid-template-columns: 1fr;
            grid-template-rows: none;
            min-height: auto;
            border-radius: 26px;
        }

        .purple-panel,
        .green-panel,
        .showcase-card,
        .showcase-card:first-of-type,
        .showcase-card.accent {
            grid-column: auto;
            grid-row: auto;
            width: auto;
            margin: 0;
            border-radius: 0;
        }

        .empty-feed {
            grid-column: auto;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header,
        .home-livebar,
        .home-hero,
        .entity-profile,
        .home-insights,
        .complaint-wall,
        .topic-band,
        .site-footer {
            width: min(100% - 28px, 1580px);
        }

        .site-header,
        .home-livebar {
            width: 100%;
        }

        .home-search {
            grid-template-columns: 1fr;
            border-radius: 18px;
        }

        .site-nav a,
        .login-link,
        .text-button {
            min-height: 42px;
            align-items: center;
        }

        .nav-cta,
        .auth-actions .button,
        .municipality-actions .button {
            width: 100%;
            justify-content: center;
        }

        .auth-actions,
        .municipality-actions,
        .official-response-card div {
            flex-direction: column;
            align-items: stretch;
        }

        .split-fields {
            grid-template-columns: 1fr;
        }

        .public-form,
        .auth-form,
        .auth-card {
            padding: 20px;
        }

        .account-list {
            width: min(100% - 28px, 1120px);
        }

        .home-search input,
        .home-search button {
            height: 60px;
        }

        .home-copy h1 {
            font-size: clamp(2.45rem, 14vw, 3.5rem);
        }

        .complaint-wall .section-heading {
            align-items: flex-start;
            flex-direction: column;
        }

        .feed-card {
            min-height: auto;
            padding: 22px;
        }

        .solution-actions,
        .entity-report-row {
            grid-template-columns: 1fr;
        }

        .complaints-hero,
        .issue-directory,
        .municipality-hero,
        .municipality-topics,
        .municipality-grid,
        .complaints-explorer {
            width: min(100% - 28px, 1320px);
        }

        .complaint-item.upgraded {
            grid-template-columns: 52px minmax(0, 1fr);
        }

        .detail-link {
            grid-column: 2;
            width: fit-content;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header {
            position: static;
            display: flex;
            grid-template-columns: 1fr auto;
            align-items: center;
            justify-content: space-between;
            gap: 8px;
            min-height: 0;
            padding: 8px 12px;
            backdrop-filter: none;
        }

        .brand {
            align-self: center;
            gap: 7px;
            min-width: 0;
            font-size: 0.98rem;
        }

        .brand-symbol {
            width: 26px;
            height: 26px;
            border-radius: 7px;
            font-size: 0.85rem;
        }

        .brand-text {
            overflow: hidden;
            overflow-wrap: normal;
            text-overflow: ellipsis;
            white-space: nowrap;
        }

        .site-nav {
            display: none;
        }

        .header-actions {
            width: auto;
            flex: 0 0 auto;
            gap: 0;
            justify-content: flex-end;
        }

        .header-actions .login-link,
        .header-actions form,
        .header-actions .text-button {
            display: none;
        }

        .nav-cta {
            width: auto;
            min-height: 34px;
            padding: 7px 10px;
            font-size: 0.76rem;
            white-space: nowrap;
        }
    }
}

.brand-symbol{border-radius:11px 11px 11px 4px;background:linear-gradient(145deg,#6757ee,#8b7cf6);color:#fff;font-size:1.15rem;font-weight:950;line-height:1;transform:none;box-shadow:0 7px 18px rgba(103,87,238,.25)}
@media(max-width:820px){.header-actions .login-link{display:inline-flex;min-height:34px;align-items:center;padding:0 7px;color:#4f5263;font-size:.74rem;white-space:nowrap}.header-actions form,.header-actions .text-button{display:none}}
@media(max-width:540px){.site-nav{display:none}.header-actions .login-link{padding-inline:5px;font-size:.69rem}.nav-cta{min-height:32px;padding-inline:8px;font-size:.7rem}}
@layer components {
    .site-header {
        min-height: 72px;
        gap: 22px;
        border-bottom: 1px solid #ececf3;
        background: #fff;
        padding: 12px max(22px, calc((100vw - 1320px) / 2));
        box-shadow: 0 6px 24px rgba(35, 36, 62, 0.05);
    }

    .brand {
        gap: 11px;
        min-width: 218px;
        font-size: 1rem;
    }

    .brand-symbol {
        display: grid;
        width: 44px;
        height: 44px;
        flex: 0 0 44px;
        place-items: center;
        border-radius: 14px;
        background: linear-gradient(145deg, #6757ee, #8d7df7);
        box-shadow: 0 10px 24px rgba(103, 87, 238, 0.28);
        transform: none;
    }

    .brand-symbol svg {
        width: 29px;
        height: 29px;
        overflow: visible;
    }

    .brand-symbol svg path:first-child {
        fill: none;
        stroke: #fff;
        stroke-width: 2.25;
        stroke-linejoin: round;
    }

    .brand-symbol svg path:last-child {
        fill: none;
        stroke: #fff;
        stroke-width: 2.5;
        stroke-linecap: round;
    }

    .brand-text {
        display: grid;
        gap: 0;
        line-height: 1;
    }

    .brand-text strong {
        color: #252641;
        font-size: 1.27rem;
        font-weight: 950;
        letter-spacing: -0.035em;
    }

    .brand-text small {
        margin-top: 4px;
        color: #7f8393;
        font-size: 0.69rem;
        font-weight: 900;
        letter-spacing: 0.15em;
        text-transform: uppercase;
    }

    .site-nav {
        gap: 8px;
    }

    .site-nav a {
        border-radius: 9px;
        padding: 10px 12px;
        color: #606474;
        font-size: 0.9rem;
    }

    .site-nav a:hover {
        background: #f2efff;
        color: #6757ee;
    }

    .header-actions {
        gap: 10px;
    }

    .header-actions .login-link {
        display: inline-flex;
        min-height: 42px;
        align-items: center;
        border: 1px solid #ddddea;
        border-radius: 10px;
        padding: 0 15px;
        color: #44475a;
        font-size: 0.88rem;
        font-weight: 900;
    }

    .nav-cta {
        min-height: 44px;
        border-radius: 10px;
        padding: 10px 17px;
        font-size: 0.9rem;
        box-shadow: 0 10px 24px rgba(103, 87, 238, 0.24);
    }

    .simple-home-hero {
        width: min(1240px, calc(100% - 40px));
        padding: 42px 0 54px;
    }

    .simple-home-copy {
        max-width: none;
        border-radius: 28px;
        background:
            radial-gradient(circle at 82% 20%, rgba(255,255,255,.16), transparent 24%),
            linear-gradient(135deg, #5b49e8 0%, #7868f2 58%, #9386fa 100%);
        padding: 66px 38px 58px;
        box-shadow: 0 26px 70px rgba(71, 57, 183, 0.22);
    }

    .simple-home-copy .eyebrow {
        color: #ddd8ff;
    }

    .simple-home-copy h1 {
        max-width: 820px;
        margin-inline: auto;
        color: #fff;
    }

    .simple-home-copy > p:not(.eyebrow) {
        color: rgba(255,255,255,.82);
    }

    .simple-home-search {
        max-width: 760px;
        border: 0;
        padding: 7px;
        box-shadow: 0 18px 52px rgba(41, 30, 135, 0.24);
    }

    .simple-home-search button {
        background: #252641;
    }

    .simple-home-actions .button-primary {
        background: #fff;
        color: #5d4bea;
        box-shadow: none;
    }

    .simple-home-actions .button-secondary {
        border-color: rgba(255,255,255,.38);
        background: rgba(255,255,255,.12);
        color: #fff;
    }

    .simple-quick-topics {
        display: flex;
        max-width: 900px;
        flex-wrap: wrap;
        justify-content: center;
        gap: 8px;
        margin: 22px auto 0;
    }

    .simple-quick-topics a {
        border: 1px solid rgba(255,255,255,.24);
        border-radius: 999px;
        background: rgba(255,255,255,.1);
        color: #fff;
        padding: 8px 12px;
        font-size: 0.78rem;
        font-weight: 800;
    }

    .simple-browse-card {
        transition: transform 160ms ease, box-shadow 160ms ease, border-color 160ms ease;
    }

    .simple-browse-card:hover {
        border-color: #cfc8ff;
        box-shadow: 0 20px 54px rgba(71, 57, 183, 0.1);
        transform: translateY(-3px);
    }
}

@media (max-width: 820px) {
    @layer components {
        .site-header {
            min-height: 66px;
            gap: 10px;
            padding: 10px 12px;
        }

        .brand {
            min-width: 0;
            flex: 1 1 auto;
            gap: 8px;
        }

        .brand-symbol {
            width: 38px;
            height: 38px;
            flex-basis: 38px;
            border-radius: 12px;
        }

        .brand-symbol svg {
            width: 25px;
            height: 25px;
        }

        .brand-text {
            max-width: none;
        }

        .brand-text strong {
            font-size: 1.02rem;
        }

        .brand-text small {
            margin-top: 3px;
            font-size: 0.58rem;
        }

        .site-nav {
            display: none;
        }

        .header-actions {
            gap: 6px;
        }

        .header-actions .login-link {
            min-height: 38px;
            padding: 0 10px;
            font-size: 0.76rem;
        }

        .nav-cta {
            min-height: 40px;
            padding: 8px 12px;
            font-size: 0.78rem;
        }

        .simple-home-copy {
            padding: 48px 24px 42px;
        }
    }
}

@media (max-width: 430px) {
    @layer components {
        .brand-text strong {
            font-size: 0.92rem;
        }

        .brand-text small {
            font-size: 0.52rem;
        }

        .header-actions .login-link {
            padding-inline: 8px;
            font-size: 0.7rem;
        }

        .nav-cta {
            padding-inline: 9px;
            font-size: 0.72rem;
        }

        .simple-home-hero {
            width: calc(100% - 20px);
            padding-top: 18px;
        }

        .simple-home-copy {
            border-radius: 20px;
            padding: 38px 16px 32px;
        }

        .simple-home-copy h1 {
            font-size: 2.05rem;
        }

        .simple-quick-topics {
            display: none;
        }
    }
}

@layer base {
    :root {
        color: #17211b;
        background: #f6f8f3;
        font-family: var(--font-sans);
    }

    body {
        margin: 0;
    }

    a {
        text-decoration: none;
    }
}

@layer components {
    .public-body {
        min-height: 100vh;
        background:
            radial-gradient(circle at 14% 16%, rgba(15, 95, 80, 0.18), transparent 30%),
            radial-gradient(circle at 88% 8%, rgba(181, 66, 43, 0.14), transparent 28%),
            linear-gradient(180deg, #fbfcf8 0%, #eef5ef 100%);
        color: #17211b;
    }

    .site-header,
    .site-footer,
    .hero,
    .decision-hero,
    .issue-band,
    .recent-band,
    .trust-band,
    .content-grid,
    .feature-band,
    .page-hero,
    .form-shell,
    .track-shell,
    .result-page,
    .complaints-list {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
    }

    .site-header {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 24px;
        position: sticky;
        top: 0;
        z-index: 20;
        width: min(1160px, calc(100% - 24px));
        margin-top: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.82);
        padding: 12px 14px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        backdrop-filter: blur(18px);
    }

    .brand {
        display: inline-flex;
        align-items: center;
        gap: 12px;
        color: #17211b;
    }

    .brand-mark {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        font-size: 0.82rem;
        font-weight: 800;
        box-shadow: 0 10px 24px rgba(15, 95, 80, 0.22);
    }

    .brand strong,
    .brand small {
        display: block;
    }

    .brand small {
        margin-top: 2px;
        color: #65736b;
        font-size: 0.78rem;
    }

    .site-nav {
        display: flex;
        align-items: center;
        gap: 8px;
        flex-wrap: wrap;
        justify-content: flex-end;
    }

    .site-nav a {
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 8px;
        color: #243128;
        font-weight: 700;
        padding: 10px 14px;
        background: rgba(255, 255, 255, 0.62);
        transition: background 160ms ease, border-color 160ms ease, transform 160ms ease;
    }

    .site-nav a:hover {
        border-color: rgba(15, 95, 80, 0.28);
        background: #f6fffb;
        transform: translateY(-1px);
    }

    .hero {
        display: grid;
        grid-template-columns: minmax(0, 1.2fr) minmax(320px, 0.8fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 190px);
        padding: 52px 0 70px;
    }

    .decision-hero {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(360px, 1.05fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 250px);
        padding: 58px 0 66px;
    }

    .decision-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #17211b;
        font-size: clamp(2.35rem, 5.5vw, 4.5rem);
        line-height: 1;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .decision-grid {
        display: grid;
        gap: 14px;
    }

    .decision-card {
        display: grid;
        grid-template-columns: 52px 1fr;
        gap: 14px;
        align-items: center;
        min-height: 126px;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: linear-gradient(180deg, rgba(255, 255, 255, 0.92), rgba(255, 255, 255, 0.78));
        color: #17211b;
        padding: 22px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .decision-card.primary {
        border-color: rgba(15, 95, 80, 0.32);
        background: linear-gradient(135deg, #f6fffb, #ffffff);
    }

    .decision-card:hover {
        border-color: rgba(15, 95, 80, 0.34);
        box-shadow: 0 26px 70px rgba(23, 33, 27, 0.12);
        transform: translateY(-2px);
    }

    .decision-card strong,
    .decision-card small {
        display: block;
    }

    .decision-card strong {
        font-size: 1.18rem;
        font-weight: 900;
    }

    .decision-card small {
        margin-top: 5px;
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.5;
    }

    .hero-copy h1,
    .page-hero h1,
    .result-card h1 {
        max-width: 780px;
        margin: 0;
        font-size: clamp(2.4rem, 6vw, 4.9rem);
        line-height: 0.98;
        letter-spacing: 0;
        color: #17211b;
        text-wrap: balance;
    }

    .page-hero h1,
    .result-card h1 {
        font-size: clamp(2rem, 4vw, 3.6rem);
        line-height: 1.04;
    }

    .eyebrow {
        margin: 0 0 14px;
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 800;
        text-transform: uppercase;
        letter-spacing: 0.08em;
    }

    .lead {
        max-width: 640px;
        margin: 22px 0 0;
        color: #526158;
        font-size: 1.18rem;
        line-height: 1.7;
        text-wrap: pretty;
    }

    .hero-actions {
        display: flex;
        gap: 12px;
        flex-wrap: wrap;
        margin-top: 34px;
    }

    .button {
        display: inline-flex;
        min-height: 48px;
        align-items: center;
        justify-content: center;
        border-radius: 8px;
        border: 1px solid transparent;
        padding: 12px 18px;
        font-weight: 800;
        cursor: pointer;
        transition: box-shadow 160ms ease, transform 160ms ease, background 160ms ease;
    }

    .button:hover {
        transform: translateY(-1px);
    }

    .button-primary {
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        box-shadow: 0 12px 26px rgba(15, 95, 80, 0.2);
    }

    .button-secondary {
        background: #fff;
        color: #17211b;
        border-color: rgba(23, 33, 27, 0.14);
    }

    .hero-panel,
    .form-aside,
    .public-form,
    .result-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
    }

    .hero-panel {
        padding: 28px;
    }

    .hero-panel h2,
    .form-aside h2,
    .feature-band h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 800;
    }

    .status-row {
        display: inline-flex;
        align-items: center;
        gap: 8px;
        margin-bottom: 32px;
        border-radius: 999px;
        background: #e7f3ee;
        color: #0f5f50;
        padding: 8px 12px;
        font-size: 0.85rem;
        font-weight: 800;
    }

    .status-dot {
        width: 8px;
        height: 8px;
        border-radius: 50%;
        background: #0f5f50;
    }

    .process-list {
        display: grid;
        gap: 14px;
        margin: 22px 0 0;
        padding: 0;
        list-style: none;
    }

    .process-list li {
        display: grid;
        grid-template-columns: 44px 1fr;
        gap: 12px;
        align-items: start;
        color: #526158;
        line-height: 1.55;
    }

    .process-list span {
        color: #b5422b;
        font-weight: 900;
    }

    .feature-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 16px;
        padding: 0 0 58px;
    }

    .issue-band {
        display: grid;
        grid-template-columns: minmax(260px, 0.68fr) minmax(0, 1fr);
        gap: 24px;
        align-items: start;
        padding: 0 0 58px;
    }

    .stat-strip {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 10px;
        margin-top: 30px;
    }

    .stat-strip div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.74);
        padding: 14px;
    }

    .stat-strip strong,
    .stat-strip span {
        display: block;
    }

    .stat-strip strong {
        color: #0f5f50;
        font-size: 1.7rem;
        font-weight: 900;
    }

    .stat-strip span {
        color: #5c6a61;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .recent-band {
        padding: 0 0 68px;
    }

    .trust-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 14px;
        padding: 0 0 58px;
    }

    .trust-band article,
    .content-grid article {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.06);
        padding: 22px;
    }

    .trust-band strong,
    .trust-band span {
        display: block;
    }

    .trust-band strong,
    .content-grid h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.1rem;
        font-weight: 900;
    }

    .trust-band span,
    .content-grid p {
        margin: 10px 0 0;
        color: #5c6a61;
        line-height: 1.65;
    }

    .content-grid {
        display: grid;
        grid-template-columns: repeat(2, 1fr);
        gap: 14px;
        padding: 0 0 72px;
    }

    .section-heading {
        display: flex;
        align-items: end;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 16px;
    }

    .section-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.5rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .recent-grid {
        display: grid;
        grid-template-columns: repeat(4, 1fr);
        gap: 14px;
    }

    .recent-card {
        display: grid;
        gap: 10px;
        min-height: 170px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        color: #17211b;
        padding: 18px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        transition: border-color 160ms ease, transform 160ms ease, box-shadow 160ms ease;
    }

    .recent-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        box-shadow: 0 24px 70px rgba(23, 33, 27, 0.1);
        transform: translateY(-2px);
    }

    .recent-card span {
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .recent-card strong {
        font-size: 1.08rem;
        line-height: 1.3;
    }

    .recent-card small {
        align-self: end;
        color: #5c6a61;
        font-weight: 700;
        line-height: 1.5;
    }

    .issue-band h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.55rem, 3vw, 2.6rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-tags {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags span,
    .list-filter-row span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.74);
        color: #314038;
        padding: 9px 12px;
        font-size: 0.9rem;
        font-weight: 800;
        box-shadow: 0 8px 20px rgba(23, 33, 27, 0.04);
    }

    .feature-band article {
        border-top: 3px solid #0f5f50;
        background: rgba(255, 255, 255, 0.72);
        padding: 22px;
    }

    .feature-band p,
    .form-aside li,
    .result-card p {
        color: #5c6a61;
        line-height: 1.65;
    }

    .feature-icon,
    .result-icon {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        margin-bottom: 18px;
        border-radius: 8px;
        background: #b5422b;
        color: #fff;
        font-weight: 900;
    }

    .page-hero.compact {
        padding: 58px 0 30px;
    }

    .form-shell {
        display: grid;
        grid-template-columns: 320px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-shell {
        display: grid;
        grid-template-columns: 260px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-progress {
        display: grid;
        gap: 10px;
        position: sticky;
        top: 18px;
    }

    .wizard-step-indicator {
        display: grid;
        grid-template-columns: 38px 1fr;
        gap: 12px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.68);
        color: #526158;
        padding: 12px;
        text-align: left;
        cursor: pointer;
        transition: border-color 160ms ease, background 160ms ease, box-shadow 160ms ease;
    }

    .wizard-step-indicator span {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        border-radius: 10px;
        background: #e8eee9;
        color: #526158;
        font-weight: 900;
    }

    .wizard-step-indicator strong {
        color: #243128;
        font-size: 0.95rem;
    }

    .wizard-step-indicator.is-active {
        border-color: rgba(15, 95, 80, 0.36);
        background: #fff;
        box-shadow: 0 18px 44px rgba(23, 33, 27, 0.08);
    }

    .wizard-step-indicator.is-active span,
    .wizard-step-indicator.is-complete span {
        background: #0f5f50;
        color: #fff;
    }

    .wizard-form {
        min-height: 540px;
    }

    .wizard-step {
        display: none;
        gap: 20px;
    }

    .wizard-step.is-active {
        display: grid;
    }

    .step-heading {
        display: grid;
        gap: 8px;
        margin-bottom: 4px;
    }

    .step-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.45rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .step-heading p:not(.eyebrow) {
        margin: 0;
        color: #5c6a61;
        line-height: 1.6;
    }

    .choice-grid,
    .split-fields {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 14px;
        align-items: start;
    }

    .split-fields .field {
        align-self: start;
    }

    .choice-card {
        display: grid;
        gap: 12px;
        min-height: 210px;
        border: 1px solid rgba(23, 33, 27, 0.14);
        border-radius: 12px;
        background: linear-gradient(180deg, #ffffff, #fbfdf9);
        padding: 20px;
        cursor: pointer;
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .choice-card input {
        position: absolute;
        opacity: 0;
        pointer-events: none;
    }

    .choice-card:has(input:checked) {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .choice-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        transform: translateY(-1px);
    }

    .choice-card strong {
        color: #17211b;
        font-size: 1.16rem;
    }

    .choice-card small {
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.55;
    }

    .choice-icon {
        display: grid;
        width: 42px;
        height: 42px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #b5422b, #d26544);
        color: #fff;
        font-weight: 900;
    }

    .field select {
        width: 100%;
        min-height: 50px;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 600;
        outline: none;
    }

    .field select:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .manual-target {
        display: grid;
        gap: 4px;
        border: 1px solid rgba(181, 66, 43, 0.16);
        border-radius: 12px;
        background: #fff8f4;
        color: #5f453b;
        padding: 15px 16px;
    }

    .manual-target strong {
        color: #8f2f20;
    }

    .wizard-actions {
        display: flex;
        gap: 10px;
        flex-wrap: wrap;
        justify-content: flex-end;
        margin-top: 8px;
    }

    .form-aside {
        padding: 24px;
        position: sticky;
        top: 18px;
    }

    .form-aside ul {
        display: grid;
        gap: 12px;
        margin: 20px 0 0;
        padding-left: 18px;
    }

    .public-form {
        display: grid;
        gap: 18px;
        padding: 26px;
    }

    .field {
        display: grid;
        gap: 8px;
        color: #17211b;
        font-weight: 800;
    }

    .field em {
        color: #7a877e;
        font-size: 0.82rem;
        font-style: normal;
        font-weight: 600;
    }

    .field input,
    .field textarea {
        width: 100%;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 500;
        outline: none;
    }

    .field textarea {
        resize: vertical;
        min-height: 190px;
    }

    .field input:focus,
    .field textarea:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .field small,
    .field-error {
        color: #b5422b;
        font-weight: 700;
    }

    [data-entity-hint] {
        color: #66746c;
        font-size: 0.82rem;
        line-height: 1.35;
    }

    .file-field small {
        color: #66746c;
    }

    .consent-box {
        display: grid;
        gap: 16px;
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 12px;
        background: #f4faf7;
        padding: 18px;
    }

    .check-field {
        display: grid;
        grid-template-columns: 22px 1fr;
        gap: 10px;
        align-items: start;
        color: #314038;
        font-weight: 700;
        line-height: 1.5;
    }

    .check-field input {
        width: 18px;
        height: 18px;
        margin-top: 3px;
        accent-color: #0f5f50;
    }

    .form-submit {
        width: fit-content;
        min-width: 180px;
    }

    .alert {
        display: grid;
        gap: 4px;
        border-radius: 10px;
        padding: 14px 16px;
    }

    .alert-error {
        background: #fff1ed;
        color: #8f2f20;
        border: 1px solid rgba(181, 66, 43, 0.22);
    }

    .track-shell,
    .result-page,
    .report-detail {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
        padding: 0 0 72px;
    }

    .complaints-list {
        display: grid;
        gap: 14px;
        padding: 0 0 72px;
    }

    .filter-panel {
        display: grid;
        grid-template-columns: repeat(5, minmax(0, 1fr));
        gap: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        padding: 16px;
    }

    .filter-actions {
        display: flex;
        align-items: end;
        gap: 8px;
    }

    .list-summary {
        display: inline-flex;
        align-items: baseline;
        gap: 8px;
        color: #526158;
        margin: 6px 0;
    }

    .list-summary strong {
        color: #0f5f50;
        font-size: 1.45rem;
    }

    .list-filter-row {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        margin-bottom: 12px;
    }

    .complaint-item,
    .empty-state {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
    }

    .empty-state.compact {
        grid-column: 1 / -1;
        padding: 24px;
    }

    .complaint-item {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 18px;
        padding: 20px;
    }

    .complaint-item h2,
    .empty-state h2 {
        margin: 8px 0 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 900;
        letter-spacing: 0;
    }

    .complaint-item h2 a {
        color: inherit;
    }

    .complaint-item p,
    .empty-state p {
        margin: 8px 0 0;
        color: #5c6a61;
    }

    .complaint-item time,
    .complaint-type {
        color: #b5422b;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
        white-space: nowrap;
    }

    .empty-state {
        display: grid;
        justify-items: start;
        gap: 10px;
        padding: 34px;
        background:
            linear-gradient(135deg, rgba(15, 95, 80, 0.08), transparent 45%),
            rgba(255, 255, 255, 0.9);
    }

    .back-link {
        display: inline-flex;
        margin: 12px 0 16px;
        color: #0f5f50;
        font-weight: 900;
    }

    .detail-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.9);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
        padding: clamp(24px, 5vw, 46px);
    }

    .official-responses {
        display: grid;
        gap: 16px;
        margin-top: 28px;
    }

    .report-timeline {
        display: grid;
        gap: 18px;
        margin-top: 28px;
    }

    .timeline-list {
        display: grid;
        gap: 12px;
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .timeline-item {
        display: grid;
        grid-template-columns: 18px minmax(0, 1fr);
        gap: 14px;
        align-items: start;
    }

    .timeline-item > span {
        width: 14px;
        height: 14px;
        margin-top: 5px;
        border: 3px solid #39ce96;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 0 0 5px rgba(57, 206, 150, 0.12);
    }

    .timeline-item div {
        display: grid;
        gap: 4px;
        border-bottom: 1px solid #eef0f5;
        padding-bottom: 12px;
    }

    .timeline-item:last-child div {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .timeline-item strong {
        color: #17211b;
    }

    .timeline-item time {
        color: #7d8395;
        font-size: 0.86rem;
        font-weight: 800;
    }

    .timeline-item p {
        margin: 0;
        color: #545b6a;
        line-height: 1.55;
    }

    .official-response-card {
        border: 1px solid rgba(57, 206, 150, 0.25);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.08);
        padding: 22px;
    }

    .official-response-card div {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 10px;
    }

    .official-response-card strong {
        color: #17211b;
        font-size: 1.02rem;
    }

    .official-response-card time {
        color: #7d8395;
        font-size: 0.88rem;
        font-weight: 800;
    }

    .official-response-card p {
        margin: 0;
        color: #414653;
        line-height: 1.7;
    }

    .auth-muted-link {
        display: inline-flex;
        width: fit-content;
        margin-top: 14px;
        color: #6757ee;
        font-weight: 900;
        text-decoration: none;
    }

    .account-list {
        display: grid;
        gap: 14px;
        width: min(100% - 32px, 1120px);
        margin: 0 auto 72px;
    }

    .account-report-card {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 20px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .account-report-card div:first-child {
        display: grid;
        gap: 6px;
        min-width: 0;
    }

    .account-report-card span {
        color: #6757ee;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .account-report-card strong {
        overflow-wrap: anywhere;
        color: #17211b;
        font-size: 1.08rem;
    }

    .account-report-card small {
        color: #7d8395;
        font-weight: 700;
    }

    .account-report-meta {
        display: grid;
        justify-items: end;
        gap: 8px;
    }

    .account-report-meta code {
        border-radius: 999px;
        background: #f2f4fa;
        padding: 8px 10px;
        color: #17211b;
        font-weight: 900;
    }

    .detail-kicker {
        display: flex;
        justify-content: space-between;
        gap: 16px;
        color: #b5422b;
        font-size: 0.84rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-card h1 {
        max-width: 820px;
        margin: 16px 0 24px;
        color: #17211b;
        font-size: clamp(2rem, 5vw, 4rem);
        line-height: 1.04;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .detail-meta {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 10px;
        margin: 0 0 28px;
    }

    .detail-meta div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 10px;
        background: #f6fffb;
        padding: 14px;
    }

    .detail-meta dt {
        color: #65736b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-meta dd {
        margin: 6px 0 0;
        color: #17211b;
        font-weight: 800;
    }

    .detail-body {
        color: #314038;
        font-size: 1.05rem;
        line-height: 1.8;
    }

    .track-form,
    .result-card {
        max-width: 620px;
    }

    .result-card {
        display: grid;
        gap: 16px;
        padding: 32px;
    }

    .result-card.wide {
        max-width: 900px;
    }

    .tracking-code {
        width: fit-content;
        border-radius: 10px;
        background: #17211b;
        color: #fff;
        font-size: 1.8rem;
        letter-spacing: 0.08em;
        padding: 12px 16px;
    }

    .tracking-box,
    .result-actions {
        display: flex;
        align-items: center;
        flex-wrap: wrap;
        gap: 10px;
    }

    .copy-feedback {
        margin: 0;
        color: #0f5f50;
        font-weight: 900;
    }

    .file-list {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
    }

    .file-list span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: #f6fffb;
        color: #314038;
        padding: 7px 10px;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .site-footer {
        display: flex;
        gap: 14px;
        flex-wrap: wrap;
        justify-content: space-between;
        border-top: 1px solid rgba(23, 33, 27, 0.1);
        color: #68766d;
        padding: 22px 0 28px;
        font-size: 0.9rem;
    }

    .site-footer a {
        color: #0f5f50;
        font-weight: 900;
    }
}

@media (max-width: 820px) {
    .site-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .site-nav {
        justify-content: flex-start;
    }

    .hero,
    .decision-hero,
    .form-shell,
    .wizard-shell,
    .feature-band,
    .issue-band,
    .recent-grid,
    .trust-band,
    .content-grid {
        grid-template-columns: 1fr;
    }

    .stat-strip {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hero {
        min-height: auto;
        padding-top: 30px;
    }

    .form-aside,
    .wizard-progress {
        position: static;
    }

    .wizard-progress {
        grid-template-columns: repeat(3, 1fr);
    }

    .wizard-step-indicator {
        grid-template-columns: 1fr;
        justify-items: center;
        text-align: center;
    }

    .choice-grid,
    .split-fields,
    .filter-panel,
    .detail-meta {
        grid-template-columns: 1fr;
    }

    .form-submit,
    .hero-actions .button,
    .wizard-actions .button {
        width: 100%;
    }

    .decision-card {
        grid-template-columns: 1fr;
    }

    .complaint-item {
        align-items: flex-start;
        flex-direction: column;
    }
}

@layer components {
    .public-body {
        background: #f3f4f8;
        color: #24243f;
    }

    .sr-only {
        position: absolute;
        width: 1px;
        height: 1px;
        padding: 0;
        margin: -1px;
        overflow: hidden;
        clip: rect(0, 0, 0, 0);
        white-space: nowrap;
        border: 0;
    }

    .site-header,
    .home-livebar,
    .home-hero,
    .complaint-wall,
    .home-insights,
    .topic-band,
    .site-footer {
        width: min(1580px, calc(100% - 48px));
        margin-inline: auto;
    }

    .site-header {
        position: sticky;
        top: 0;
        z-index: 30;
        display: grid;
        grid-template-columns: auto 1fr auto;
        align-items: center;
        gap: 34px;
        width: 100%;
        margin: 0;
        border: 0;
        border-radius: 0;
        background: rgba(255, 255, 255, 0.96);
        padding: 26px max(24px, calc((100vw - 1580px) / 2));
        box-shadow: 0 1px 0 rgba(36, 36, 63, 0.06);
        backdrop-filter: blur(16px);
    }

    .brand {
        gap: 9px;
        color: #171743;
        font-size: clamp(1.45rem, 2vw, 2rem);
        font-weight: 900;
        letter-spacing: 0;
        white-space: nowrap;
    }

    .brand-symbol {
        display: grid;
        width: 32px;
        height: 32px;
        place-items: center;
        border-radius: 11px 11px 11px 4px;
        background: linear-gradient(145deg, #6757ee, #8b7cf6);
        color: #fff;
        font-size: 1.15rem;
        font-weight: 950;
        line-height: 1;
        box-shadow: 0 7px 18px rgba(103, 87, 238, 0.25);
    }

    .brand-text {
        display: inline-block;
    }

    .site-nav {
        justify-content: flex-start;
        gap: 28px;
    }

    .site-nav a,
    .login-link {
        border: 0;
        border-radius: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font-size: 1rem;
        font-weight: 800;
        box-shadow: none;
    }

    .site-nav a:hover,
    .login-link:hover {
        background: transparent;
        color: #171743;
        transform: none;
    }

    .header-actions {
        display: inline-flex;
        align-items: center;
        gap: 22px;
        justify-content: flex-end;
        white-space: nowrap;
    }

    .header-actions form {
        margin: 0;
    }

    .user-chip {
        max-width: 180px;
        overflow: hidden;
        color: #34364f;
        font-weight: 900;
        text-overflow: ellipsis;
        white-space: nowrap;
    }

    .text-button {
        border: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font: inherit;
        font-weight: 800;
        cursor: pointer;
    }

    .text-button:hover {
        color: #171743;
    }

    .nav-cta,
    .button-primary {
        border-radius: 999px;
        background: #6757ee;
        color: #fff;
        box-shadow: 0 14px 34px rgba(103, 87, 238, 0.24);
    }

    .button-primary:hover {
        background: #5948dd;
    }

    .button-secondary {
        border-color: #e7e9f2;
        border-radius: 999px;
        color: #34364f;
        background: #fff;
    }

    .home-livebar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 22px;
        width: 100%;
        margin: 0;
        background: #262538;
        color: #fff;
        padding: 18px max(24px, calc((100vw - 1580px) / 2));
    }

    .home-livebar div {
        display: inline-flex;
        align-items: baseline;
        gap: 24px;
        font-weight: 900;
    }

    .home-livebar span,
    .home-livebar p {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 800;
    }

    .home-livebar p {
        margin: 0;
    }

    .home-livebar strong {
        color: #35d49b;
        font-size: clamp(1.7rem, 3vw, 2.35rem);
        letter-spacing: 0;
    }

    .home-livebar a {
        border-radius: 999px;
        background: #35d49b;
        color: #fff;
        padding: 12px 22px;
        font-weight: 900;
    }

    .home-hero {
        display: grid;
        grid-template-columns: minmax(420px, 0.86fr) minmax(480px, 1fr);
        gap: 34px;
        align-items: stretch;
        min-height: 560px;
        padding: 46px 0 62px;
    }

    .home-copy {
        display: flex;
        flex-direction: column;
        justify-content: center;
        padding-left: clamp(0px, 4vw, 70px);
    }

    .home-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #33343e;
        font-size: clamp(3rem, 5.2vw, 4.85rem);
        font-weight: 700;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .home-copy .lead {
        max-width: 670px;
        color: #727783;
        font-size: 1.18rem;
    }

    .home-search {
        display: grid;
        grid-template-columns: 1fr 160px;
        gap: 0;
        width: min(700px, 100%);
        margin-top: 28px;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 18px 45px rgba(44, 46, 70, 0.08);
        overflow: hidden;
    }

    .home-search label {
        display: block;
    }

    .home-search input {
        width: 100%;
        height: 76px;
        border: 0;
        outline: 0;
        color: #34364f;
        padding: 0 30px;
        font-size: 1.05rem;
        font-weight: 800;
    }

    .home-search input::placeholder {
        color: #9ca2b2;
    }

    .home-search button {
        border: 0;
        background: #39ce96;
        color: #fff;
        font-size: 1.1rem;
        font-weight: 900;
        cursor: pointer;
    }

    .home-quick-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 12px;
        margin-top: 22px;
    }

    .home-showcase {
        position: relative;
        display: grid;
        grid-template-columns: 0.9fr 1.1fr;
        grid-template-rows: 174px 174px 174px;
        gap: 0;
        min-height: 522px;
        overflow: hidden;
        border-radius: 0 0 0 86px;
        background:
            linear-gradient(90deg, transparent 0 15%, #e8ebf5 15% 100%);
    }

    .showcase-panel,
    .showcase-card {
        display: grid;
        align-content: center;
        padding: clamp(24px, 4vw, 44px);
    }

    .showcase-panel span,
    .showcase-panel small {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 900;
    }

    .showcase-panel strong {
        color: #fff;
        font-size: clamp(3rem, 5vw, 5.2rem);
        line-height: 0.95;
    }

    .purple-panel {
        grid-column: 1 / 3;
        background: #6757ee;
        border-bottom-left-radius: 88px;
    }

    .green-panel {
        grid-column: 2;
        grid-row: 2;
        background: #39ce96;
        border-top-left-radius: 120px;
    }

    .showcase-card {
        grid-template-columns: 64px 1fr;
        gap: 18px;
        align-items: center;
        background: #fff;
        color: #323442;
        box-shadow: 0 20px 50px rgba(44, 46, 70, 0.08);
    }

    .showcase-card:first-of-type {
        grid-column: 1;
        grid-row: 2;
    }

    .showcase-card.accent {
        grid-column: 1 / 3;
        grid-row: 3;
        width: min(620px, 86%);
        margin: -18px auto 0 0;
        border-radius: 0 28px 28px 0;
    }

    .avatar {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .showcase-card strong,
    .showcase-card small {
        display: block;
    }

    .showcase-card strong {
        font-size: 1.2rem;
        line-height: 1.2;
    }

    .showcase-card small {
        margin-top: 6px;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.45;
    }

    .complaint-wall {
        padding: 44px 0 70px;
    }

    .complaint-wall .section-heading {
        margin-bottom: 26px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .complaint-wall .section-heading h2,
    .topic-band h2 {
        color: #7a7e89;
        font-size: clamp(2.2rem, 4.2vw, 4rem);
        font-weight: 500;
    }

    .complaint-card-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 22px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .feed-card {
        display: grid;
        gap: 24px;
        min-height: 245px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        color: #3a3d4a;
        padding: 30px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .feed-card:hover {
        transform: translateY(-4px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .feed-card-top {
        display: grid;
        grid-template-columns: 54px 1fr;
        gap: 14px;
        align-items: center;
    }

    .feed-card-top strong,
    .feed-card-top small {
        display: block;
    }

    .feed-card-top strong {
        color: #34364a;
        font-size: 1.05rem;
        font-weight: 900;
    }

    .feed-card-top small {
        margin-top: 2px;
        color: #9aa0ad;
        font-weight: 800;
    }

    .feed-card h3 {
        margin: 0;
        color: #3d3f49;
        font-size: clamp(1.25rem, 2vw, 1.9rem);
        font-weight: 900;
        line-height: 1.24;
        letter-spacing: 0;
    }

    .feed-card p {
        margin: 0;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.55;
    }

    .empty-feed {
        grid-column: span 2;
        background:
            linear-gradient(135deg, #ffffff 0 66%, #39ce96 66% 100%);
    }

    .topic-feed:nth-child(3n) .avatar {
        background: #6757ee;
    }

    .topic-feed:nth-child(3n + 1) .avatar {
        background: #39ce96;
    }

    .topic-feed:nth-child(3n + 2) .avatar {
        background: #ffc61a;
    }

    .home-insights {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(0, 1.05fr);
        gap: 24px;
        padding: 0 clamp(0px, 4vw, 70px) 74px;
    }

    .trend-panel,
    .talked-panel {
        border-radius: 8px;
        background: #fff;
        padding: 26px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        min-width: 0;
    }

    .section-heading.compact {
        align-items: start;
        margin-bottom: 20px;
    }

    .section-heading.compact h2 {
        margin: 0;
        color: #34364a;
        font-size: clamp(1.4rem, 2.4vw, 2.2rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .section-heading.compact > a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .trend-rank-list,
    .talked-list {
        display: grid;
        gap: 10px;
    }

    .trend-rank-row,
    .talked-row {
        display: grid;
        gap: 14px;
        align-items: center;
        color: #34364a;
        transition: transform 160ms ease, background 160ms ease;
    }

    .trend-rank-row {
        grid-template-columns: 42px minmax(0, 1fr) auto;
        border-radius: 8px;
        background: #f5f6fb;
        padding: 14px;
    }

    .trend-rank-row:hover,
    .talked-row:hover {
        transform: translateY(-2px);
        background: #eff1ff;
    }

    .trend-rank-row span {
        display: grid;
        width: 36px;
        height: 36px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .trend-rank-row:nth-child(2n) span {
        background: #39ce96;
    }

    .trend-rank-row:nth-child(3n) span {
        background: #ffc61a;
    }

    .trend-rank-row div,
    .talked-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .trend-rank-row strong,
    .talked-row strong {
        overflow-wrap: anywhere;
        font-size: 1rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .trend-rank-row small,
    .talked-row small {
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.35;
    }

    .trend-rank-row em {
        color: #39ce96;
        font-size: 1.45rem;
        font-style: normal;
        font-weight: 900;
    }

    .talked-row {
        grid-template-columns: 54px minmax(0, 1fr);
        border-bottom: 1px solid #eef0f5;
        padding: 10px 0 14px;
    }

    .talked-row:last-child {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .entity-profile {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 86px;
    }

    .entity-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        margin-bottom: 22px;
    }

    .entity-hero h1 {
        max-width: 960px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.4rem, 4.8vw, 5rem);
        font-weight: 900;
        line-height: 0.98;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .entity-stats {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
        margin-bottom: 24px;
    }

    .entity-stats article,
    .entity-panel,
    .solution-feedback-card {
        border-radius: 8px;
        background: #fff;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .entity-stats article {
        display: grid;
        gap: 6px;
        padding: 22px;
    }

    .entity-stats strong {
        color: #39ce96;
        font-size: 2.4rem;
        font-weight: 900;
        line-height: 1;
    }

    .entity-stats span {
        color: #6f7584;
        font-weight: 900;
    }

    .entity-profile-grid {
        display: grid;
        grid-template-columns: minmax(320px, 0.42fr) minmax(0, 1fr);
        gap: 20px;
        align-items: start;
    }

    .entity-panel {
        padding: 24px;
    }

    .entity-topic-list,
    .entity-report-list {
        display: grid;
        gap: 10px;
    }

    .entity-topic-list a,
    .entity-report-row {
        display: grid;
        align-items: center;
        gap: 14px;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
    }

    .entity-topic-list a {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-topic-list span,
    .entity-report-row strong {
        overflow-wrap: anywhere;
        font-weight: 900;
    }

    .entity-topic-list strong {
        color: #6757ee;
        font-size: 1.4rem;
        font-weight: 900;
    }

    .entity-report-row {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-report-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .entity-report-row small {
        color: #8a8f9d;
        font-weight: 800;
    }

    .entity-report-row > span,
    .solution-badge {
        border-radius: 999px;
        background: #eef0f6;
        color: #626879;
        padding: 8px 10px;
        font-size: 0.84rem;
        font-weight: 900;
        white-space: nowrap;
    }

    .entity-report-row > span.is-solved,
    .solution-badge.is-solved {
        background: #e8fbf3;
        color: #12976f;
    }

    .entity-report-row > span.is-unresolved,
    .solution-badge.is-unresolved {
        background: #fff1ed;
        color: #b5422b;
    }

    .solution-feedback-card {
        display: grid;
        gap: 18px;
        margin-top: 28px;
        padding: 24px;
    }

    .solution-feedback-card h2 {
        margin: 0;
        color: #30323e;
        font-size: clamp(1.5rem, 2.8vw, 2.5rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .solution-feedback-card p:not(.eyebrow) {
        margin: 8px 0 0;
        color: #6f7584;
        font-weight: 750;
    }

    .solution-feedback-card form {
        display: grid;
        gap: 14px;
    }

    .solution-actions {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 10px;
    }

    .solution-actions label {
        display: grid;
        grid-template-columns: 20px 1fr;
        gap: 10px;
        align-items: center;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
        font-weight: 900;
        cursor: pointer;
    }

    .solution-actions input {
        accent-color: #39ce96;
    }

    .complaint-meta a {
        border-radius: 999px;
        background: #f2f4fa;
        color: #6757ee;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .topic-band {
        display: grid;
        grid-template-columns: minmax(280px, 0.45fr) 1fr;
        gap: 34px;
        align-items: start;
        padding: 38px clamp(0px, 4vw, 70px) 90px;
    }

    .auth-hero {
        max-width: 760px;
    }

    .auth-shell {
        width: min(720px, calc(100% - 32px));
        margin: 0 auto;
        padding: 0 0 78px;
    }

    .auth-form {
        background: #fff;
    }

    .auth-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        align-items: center;
    }

    .complaints-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 28px;
    }

    .complaints-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .complaints-explorer {
        display: grid;
        grid-template-columns: 360px minmax(0, 1fr);
        gap: 24px;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 82px;
    }

    .issue-directory {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 28px;
    }

    .issue-directory .section-heading {
        margin-bottom: 18px;
    }

    .issue-directory .section-heading h2 {
        margin: 0;
        color: #7a7e89;
        font-size: clamp(1.9rem, 3.4vw, 3.4rem);
        font-weight: 500;
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-directory-grid {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
    }

    .issue-directory-card {
        display: grid;
        align-content: start;
        gap: 14px;
        min-height: 210px;
        border-radius: 8px;
        background: #fff;
        color: #353744;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .issue-directory-card:hover {
        transform: translateY(-3px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .issue-directory-card span {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .issue-directory-card:nth-child(3n + 2) span {
        background: #39ce96;
    }

    .issue-directory-card:nth-child(3n) span {
        background: #ffc61a;
    }

    .issue-directory-card strong {
        font-size: 1.12rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .issue-directory-card small {
        color: #7d8395;
        font-size: 0.92rem;
        font-weight: 750;
        line-height: 1.55;
    }

    .complaints-sidebar {
        display: grid;
        gap: 16px;
        align-content: start;
        position: sticky;
        top: 126px;
    }

    .filter-panel.upgraded {
        grid-template-columns: 1fr;
        gap: 14px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .filter-panel.upgraded .filter-actions {
        align-items: stretch;
    }

    .filter-panel.upgraded .button {
        flex: 1;
    }

    .topic-shortcuts {
        display: grid;
        gap: 8px;
        border-radius: 8px;
        background: #262538;
        padding: 20px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .topic-shortcuts strong {
        color: #fff;
        font-size: 1.05rem;
        font-weight: 900;
        margin-bottom: 4px;
    }

    .topic-shortcuts a {
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.08);
        color: rgba(255, 255, 255, 0.88);
        padding: 10px 12px;
        font-weight: 800;
        line-height: 1.35;
    }

    .topic-shortcuts a:hover {
        background: #39ce96;
        color: #fff;
    }

    .complaints-results {
        display: grid;
        gap: 16px;
        min-width: 0;
    }

    .results-toolbar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        border-radius: 8px;
        background: #fff;
        padding: 18px 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.06);
    }

    .results-toolbar div {
        display: flex;
        align-items: baseline;
        flex-wrap: wrap;
        gap: 8px;
    }

    .results-toolbar strong {
        color: #39ce96;
        font-size: 2rem;
        font-weight: 900;
        line-height: 1;
    }

    .results-toolbar span,
    .results-toolbar small {
        color: #7d8395;
        font-weight: 900;
    }

    .results-toolbar a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .complaints-card-list {
        display: grid;
        gap: 14px;
    }

    .complaint-item.upgraded {
        display: grid;
        grid-template-columns: 64px minmax(0, 1fr) auto;
        align-items: center;
        gap: 18px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .complaint-avatar {
        display: grid;
        width: 58px;
        height: 58px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.35rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded:nth-child(3n + 1) .complaint-avatar {
        background: #6757ee;
    }

    .complaint-item.upgraded:nth-child(3n + 2) .complaint-avatar {
        background: #39ce96;
    }

    .complaint-main {
        min-width: 0;
    }

    .complaint-kicker,
    .complaint-meta {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        align-items: center;
    }

    .complaint-kicker span,
    .complaint-kicker time {
        color: #8d93a4;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded h2 {
        margin: 8px 0 12px;
        color: #353744;
        font-size: clamp(1.25rem, 2vw, 1.72rem);
        font-weight: 900;
        line-height: 1.22;
        letter-spacing: 0;
    }

    .complaint-item.upgraded h2 a {
        color: inherit;
    }

    .complaint-meta span {
        border-radius: 999px;
        background: #f2f4fa;
        color: #626879;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .detail-link {
        border-radius: 999px;
        background: #f2f4ff;
        color: #6757ee;
        padding: 10px 15px;
        font-weight: 900;
    }

    .empty-state.upgraded {
        border: 0;
        border-radius: 8px;
        background:
            linear-gradient(135deg, #ffffff 0 68%, #39ce96 68% 100%);
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .pagination-shell {
        color: #626879;
        font-weight: 800;
    }

    .municipality-hero,
    .municipality-topics,
    .municipality-grid {
        width: min(1320px, calc(100% - 48px));
        margin-inline: auto;
    }

    .municipality-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        padding: 56px 0 22px;
    }

    .municipality-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .municipality-topics {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        padding-bottom: 22px;
    }

    .municipality-topics a {
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 11px 14px;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .municipality-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 16px;
        padding-bottom: 86px;
    }

    .municipality-card {
        display: grid;
        gap: 18px;
        border-radius: 8px;
        background: #fff;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .municipality-card-top {
        display: grid;
        grid-template-columns: 56px 1fr;
        gap: 14px;
        align-items: center;
    }

    .municipality-card-top span {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
    }

    .municipality-card:nth-child(3n + 2) .municipality-card-top span {
        background: #39ce96;
    }

    .municipality-card:nth-child(3n) .municipality-card-top span {
        background: #ffc61a;
    }

    .municipality-card-top strong,
    .municipality-card-top small {
        display: block;
    }

    .municipality-card-top strong {
        color: #353744;
        font-size: 1.15rem;
        font-weight: 900;
        line-height: 1.25;
    }

    .municipality-card-top small {
        margin-top: 4px;
        color: #8a8f9d;
        font-weight: 800;
    }

    .municipality-count {
        display: flex;
        align-items: baseline;
        gap: 8px;
        border-radius: 8px;
        background: #f2f4fa;
        padding: 16px;
    }

    .municipality-count strong {
        color: #39ce96;
        font-size: 2.3rem;
        font-weight: 900;
        line-height: 1;
    }

    .municipality-count span {
        color: #7d8395;
        font-weight: 900;
    }

    .municipality-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags {
        align-items: flex-start;
    }

    .issue-tags a,
    .issue-tags span,
    .list-filter-row span {
        border: 0;
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 12px 16px;
        font-size: 0.95rem;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .issue-tags a:hover {
        color: #fff;
        background: #6757ee;
    }
}

@media (max-width: 980px) {
    @layer components {
        .site-header {
            grid-template-columns: 1fr;
            gap: 16px;
            padding: 18px 18px;
        }

        .site-nav,
        .header-actions {
            width: 100%;
            justify-content: flex-start;
            flex-wrap: wrap;
        }

        .brand {
            min-width: 0;
        }

        .brand-text {
            overflow-wrap: anywhere;
        }

        .header-actions form {
            display: inline-flex;
        }

        .account-report-card {
            grid-template-columns: 1fr;
        }

        .account-report-meta {
            justify-items: start;
        }

        .home-livebar {
            align-items: flex-start;
            flex-direction: column;
            padding: 16px 18px;
        }

        .home-hero,
        .home-insights,
        .entity-hero,
        .entity-stats,
        .entity-profile-grid,
        .topic-band,
        .complaint-card-grid,
        .issue-directory-grid,
        .municipality-hero,
        .municipality-grid,
        .complaints-hero,
        .complaints-explorer {
            grid-template-columns: 1fr;
        }

        .complaints-sidebar {
            position: static;
        }

        .home-hero {
            min-height: auto;
            padding: 38px 0 50px;
        }

        .home-copy,
        .complaint-wall .section-heading,
        .complaint-card-grid,
        .home-insights,
        .topic-band {
            padding-inline: 0;
        }

        .home-showcase {
            grid-template-columns: 1fr;
            grid-template-rows: none;
            min-height: auto;
            border-radius: 26px;
        }

        .purple-panel,
        .green-panel,
        .showcase-card,
        .showcase-card:first-of-type,
        .showcase-card.accent {
            grid-column: auto;
            grid-row: auto;
            width: auto;
            margin: 0;
            border-radius: 0;
        }

        .empty-feed {
            grid-column: auto;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header,
        .home-livebar,
        .home-hero,
        .entity-profile,
        .home-insights,
        .complaint-wall,
        .topic-band,
        .site-footer {
            width: min(100% - 28px, 1580px);
        }

        .site-header,
        .home-livebar {
            width: 100%;
        }

        .home-search {
            grid-template-columns: 1fr;
            border-radius: 18px;
        }

        .site-nav a,
        .login-link,
        .text-button {
            min-height: 42px;
            align-items: center;
        }

        .nav-cta,
        .auth-actions .button,
        .municipality-actions .button {
            width: 100%;
            justify-content: center;
        }

        .auth-actions,
        .municipality-actions,
        .official-response-card div {
            flex-direction: column;
            align-items: stretch;
        }

        .split-fields {
            grid-template-columns: 1fr;
        }

        .public-form,
        .auth-form,
        .auth-card {
            padding: 20px;
        }

        .account-list {
            width: min(100% - 28px, 1120px);
        }

        .home-search input,
        .home-search button {
            height: 60px;
        }

        .home-copy h1 {
            font-size: clamp(2.45rem, 14vw, 3.5rem);
        }

        .complaint-wall .section-heading {
            align-items: flex-start;
            flex-direction: column;
        }

        .feed-card {
            min-height: auto;
            padding: 22px;
        }

        .solution-actions,
        .entity-report-row {
            grid-template-columns: 1fr;
        }

        .complaints-hero,
        .issue-directory,
        .municipality-hero,
        .municipality-topics,
        .municipality-grid,
        .complaints-explorer {
            width: min(100% - 28px, 1320px);
        }

        .complaint-item.upgraded {
            grid-template-columns: 52px minmax(0, 1fr);
        }

        .detail-link {
            grid-column: 2;
            width: fit-content;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header {
            position: static;
            display: flex;
            grid-template-columns: 1fr auto;
            align-items: center;
            justify-content: space-between;
            gap: 8px;
            min-height: 0;
            padding: 8px 12px;
            backdrop-filter: none;
        }

        .brand {
            align-self: center;
            gap: 7px;
            min-width: 0;
            font-size: 0.98rem;
        }

        .brand-symbol {
            width: 26px;
            height: 26px;
            border-radius: 7px;
            font-size: 0.85rem;
        }

        .brand-text {
            overflow: hidden;
            overflow-wrap: normal;
            text-overflow: ellipsis;
            white-space: nowrap;
        }

        .site-nav {
            display: none;
        }

        .header-actions {
            width: auto;
            flex: 0 0 auto;
            gap: 0;
            justify-content: flex-end;
        }

        .header-actions .login-link,
        .header-actions form,
        .header-actions .text-button {
            display: none;
        }

        .nav-cta {
            width: auto;
            min-height: 34px;
            padding: 7px 10px;
            font-size: 0.76rem;
            white-space: nowrap;
        }
    }
}

@layer components {
        .site-header {
            min-height: 68px;
            gap: 10px;
            padding: 9px 10px;
        }

        .brand {
            min-width: 0;
            gap: 8px;
        }

        .brand-symbol {
            width: 40px;
            height: 40px;
            flex-basis: 40px;
            border-radius: 13px;
        }

        .brand-symbol svg {
            width: 27px;
            height: 27px;
        }

        .brand-text strong {
            font-size: 1rem;
        }

        .brand-text small {
            font-size: 0.54rem;
        }

        .header-actions {
            gap: 5px;
        }

        .nav-cta,
        .header-actions .login-link {
            min-height: 39px;
            border-radius: 9px;
            padding: 0 10px;
            font-size: 0.73rem;
        }
    }
}

@media (max-width: 390px) {
    @layer components {
        .site-header {
            gap: 6px;
            padding-inline: 7px;
        }

        .brand-symbol {
            width: 37px;
            height: 37px;
            flex-basis: 37px;
        }

        .brand-text strong {
            font-size: 0.9rem;
        }

        .brand-text small {
            font-size: 0.49rem;
        }

        .nav-cta,
        .header-actions .login-link {
            min-height: 37px;
            padding-inline: 8px;
            font-size: 0.68rem;
        }
    }
}

@layer base {
    :root {
        color: #17211b;
        background: #f6f8f3;
        font-family: var(--font-sans);
    }

    body {
        margin: 0;
    }

    a {
        text-decoration: none;
    }
}

@layer components {
    .public-body {
        min-height: 100vh;
        background:
            radial-gradient(circle at 14% 16%, rgba(15, 95, 80, 0.18), transparent 30%),
            radial-gradient(circle at 88% 8%, rgba(181, 66, 43, 0.14), transparent 28%),
            linear-gradient(180deg, #fbfcf8 0%, #eef5ef 100%);
        color: #17211b;
    }

    .site-header,
    .site-footer,
    .hero,
    .decision-hero,
    .issue-band,
    .recent-band,
    .trust-band,
    .content-grid,
    .feature-band,
    .page-hero,
    .form-shell,
    .track-shell,
    .result-page,
    .complaints-list {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
    }

    .site-header {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 24px;
        position: sticky;
        top: 0;
        z-index: 20;
        width: min(1160px, calc(100% - 24px));
        margin-top: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.82);
        padding: 12px 14px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        backdrop-filter: blur(18px);
    }

    .brand {
        display: inline-flex;
        align-items: center;
        gap: 12px;
        color: #17211b;
    }

    .brand-mark {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        font-size: 0.82rem;
        font-weight: 800;
        box-shadow: 0 10px 24px rgba(15, 95, 80, 0.22);
    }

    .brand strong,
    .brand small {
        display: block;
    }

    .brand small {
        margin-top: 2px;
        color: #65736b;
        font-size: 0.78rem;
    }

    .site-nav {
        display: flex;
        align-items: center;
        gap: 8px;
        flex-wrap: wrap;
        justify-content: flex-end;
    }

    .site-nav a {
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 8px;
        color: #243128;
        font-weight: 700;
        padding: 10px 14px;
        background: rgba(255, 255, 255, 0.62);
        transition: background 160ms ease, border-color 160ms ease, transform 160ms ease;
    }

    .site-nav a:hover {
        border-color: rgba(15, 95, 80, 0.28);
        background: #f6fffb;
        transform: translateY(-1px);
    }

    .hero {
        display: grid;
        grid-template-columns: minmax(0, 1.2fr) minmax(320px, 0.8fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 190px);
        padding: 52px 0 70px;
    }

    .decision-hero {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(360px, 1.05fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 250px);
        padding: 58px 0 66px;
    }

    .decision-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #17211b;
        font-size: clamp(2.35rem, 5.5vw, 4.5rem);
        line-height: 1;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .decision-grid {
        display: grid;
        gap: 14px;
    }

    .decision-card {
        display: grid;
        grid-template-columns: 52px 1fr;
        gap: 14px;
        align-items: center;
        min-height: 126px;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: linear-gradient(180deg, rgba(255, 255, 255, 0.92), rgba(255, 255, 255, 0.78));
        color: #17211b;
        padding: 22px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .decision-card.primary {
        border-color: rgba(15, 95, 80, 0.32);
        background: linear-gradient(135deg, #f6fffb, #ffffff);
    }

    .decision-card:hover {
        border-color: rgba(15, 95, 80, 0.34);
        box-shadow: 0 26px 70px rgba(23, 33, 27, 0.12);
        transform: translateY(-2px);
    }

    .decision-card strong,
    .decision-card small {
        display: block;
    }

    .decision-card strong {
        font-size: 1.18rem;
        font-weight: 900;
    }

    .decision-card small {
        margin-top: 5px;
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.5;
    }

    .hero-copy h1,
    .page-hero h1,
    .result-card h1 {
        max-width: 780px;
        margin: 0;
        font-size: clamp(2.4rem, 6vw, 4.9rem);
        line-height: 0.98;
        letter-spacing: 0;
        color: #17211b;
        text-wrap: balance;
    }

    .page-hero h1,
    .result-card h1 {
        font-size: clamp(2rem, 4vw, 3.6rem);
        line-height: 1.04;
    }

    .eyebrow {
        margin: 0 0 14px;
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 800;
        text-transform: uppercase;
        letter-spacing: 0.08em;
    }

    .lead {
        max-width: 640px;
        margin: 22px 0 0;
        color: #526158;
        font-size: 1.18rem;
        line-height: 1.7;
        text-wrap: pretty;
    }

    .hero-actions {
        display: flex;
        gap: 12px;
        flex-wrap: wrap;
        margin-top: 34px;
    }

    .button {
        display: inline-flex;
        min-height: 48px;
        align-items: center;
        justify-content: center;
        border-radius: 8px;
        border: 1px solid transparent;
        padding: 12px 18px;
        font-weight: 800;
        cursor: pointer;
        transition: box-shadow 160ms ease, transform 160ms ease, background 160ms ease;
    }

    .button:hover {
        transform: translateY(-1px);
    }

    .button-primary {
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        box-shadow: 0 12px 26px rgba(15, 95, 80, 0.2);
    }

    .button-secondary {
        background: #fff;
        color: #17211b;
        border-color: rgba(23, 33, 27, 0.14);
    }

    .hero-panel,
    .form-aside,
    .public-form,
    .result-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
    }

    .hero-panel {
        padding: 28px;
    }

    .hero-panel h2,
    .form-aside h2,
    .feature-band h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 800;
    }

    .status-row {
        display: inline-flex;
        align-items: center;
        gap: 8px;
        margin-bottom: 32px;
        border-radius: 999px;
        background: #e7f3ee;
        color: #0f5f50;
        padding: 8px 12px;
        font-size: 0.85rem;
        font-weight: 800;
    }

    .status-dot {
        width: 8px;
        height: 8px;
        border-radius: 50%;
        background: #0f5f50;
    }

    .process-list {
        display: grid;
        gap: 14px;
        margin: 22px 0 0;
        padding: 0;
        list-style: none;
    }

    .process-list li {
        display: grid;
        grid-template-columns: 44px 1fr;
        gap: 12px;
        align-items: start;
        color: #526158;
        line-height: 1.55;
    }

    .process-list span {
        color: #b5422b;
        font-weight: 900;
    }

    .feature-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 16px;
        padding: 0 0 58px;
    }

    .issue-band {
        display: grid;
        grid-template-columns: minmax(260px, 0.68fr) minmax(0, 1fr);
        gap: 24px;
        align-items: start;
        padding: 0 0 58px;
    }

    .stat-strip {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 10px;
        margin-top: 30px;
    }

    .stat-strip div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.74);
        padding: 14px;
    }

    .stat-strip strong,
    .stat-strip span {
        display: block;
    }

    .stat-strip strong {
        color: #0f5f50;
        font-size: 1.7rem;
        font-weight: 900;
    }

    .stat-strip span {
        color: #5c6a61;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .recent-band {
        padding: 0 0 68px;
    }

    .trust-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 14px;
        padding: 0 0 58px;
    }

    .trust-band article,
    .content-grid article {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.06);
        padding: 22px;
    }

    .trust-band strong,
    .trust-band span {
        display: block;
    }

    .trust-band strong,
    .content-grid h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.1rem;
        font-weight: 900;
    }

    .trust-band span,
    .content-grid p {
        margin: 10px 0 0;
        color: #5c6a61;
        line-height: 1.65;
    }

    .content-grid {
        display: grid;
        grid-template-columns: repeat(2, 1fr);
        gap: 14px;
        padding: 0 0 72px;
    }

    .section-heading {
        display: flex;
        align-items: end;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 16px;
    }

    .section-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.5rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .recent-grid {
        display: grid;
        grid-template-columns: repeat(4, 1fr);
        gap: 14px;
    }

    .recent-card {
        display: grid;
        gap: 10px;
        min-height: 170px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        color: #17211b;
        padding: 18px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        transition: border-color 160ms ease, transform 160ms ease, box-shadow 160ms ease;
    }

    .recent-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        box-shadow: 0 24px 70px rgba(23, 33, 27, 0.1);
        transform: translateY(-2px);
    }

    .recent-card span {
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .recent-card strong {
        font-size: 1.08rem;
        line-height: 1.3;
    }

    .recent-card small {
        align-self: end;
        color: #5c6a61;
        font-weight: 700;
        line-height: 1.5;
    }

    .issue-band h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.55rem, 3vw, 2.6rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-tags {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags span,
    .list-filter-row span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.74);
        color: #314038;
        padding: 9px 12px;
        font-size: 0.9rem;
        font-weight: 800;
        box-shadow: 0 8px 20px rgba(23, 33, 27, 0.04);
    }

    .feature-band article {
        border-top: 3px solid #0f5f50;
        background: rgba(255, 255, 255, 0.72);
        padding: 22px;
    }

    .feature-band p,
    .form-aside li,
    .result-card p {
        color: #5c6a61;
        line-height: 1.65;
    }

    .feature-icon,
    .result-icon {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        margin-bottom: 18px;
        border-radius: 8px;
        background: #b5422b;
        color: #fff;
        font-weight: 900;
    }

    .page-hero.compact {
        padding: 58px 0 30px;
    }

    .form-shell {
        display: grid;
        grid-template-columns: 320px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-shell {
        display: grid;
        grid-template-columns: 260px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-progress {
        display: grid;
        gap: 10px;
        position: sticky;
        top: 18px;
    }

    .wizard-step-indicator {
        display: grid;
        grid-template-columns: 38px 1fr;
        gap: 12px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.68);
        color: #526158;
        padding: 12px;
        text-align: left;
        cursor: pointer;
        transition: border-color 160ms ease, background 160ms ease, box-shadow 160ms ease;
    }

    .wizard-step-indicator span {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        border-radius: 10px;
        background: #e8eee9;
        color: #526158;
        font-weight: 900;
    }

    .wizard-step-indicator strong {
        color: #243128;
        font-size: 0.95rem;
    }

    .wizard-step-indicator.is-active {
        border-color: rgba(15, 95, 80, 0.36);
        background: #fff;
        box-shadow: 0 18px 44px rgba(23, 33, 27, 0.08);
    }

    .wizard-step-indicator.is-active span,
    .wizard-step-indicator.is-complete span {
        background: #0f5f50;
        color: #fff;
    }

    .wizard-form {
        min-height: 540px;
    }

    .wizard-step {
        display: none;
        gap: 20px;
    }

    .wizard-step.is-active {
        display: grid;
    }

    .step-heading {
        display: grid;
        gap: 8px;
        margin-bottom: 4px;
    }

    .step-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.45rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .step-heading p:not(.eyebrow) {
        margin: 0;
        color: #5c6a61;
        line-height: 1.6;
    }

    .choice-grid,
    .split-fields {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 14px;
        align-items: start;
    }

    .split-fields .field {
        align-self: start;
    }

    .choice-card {
        display: grid;
        gap: 12px;
        min-height: 210px;
        border: 1px solid rgba(23, 33, 27, 0.14);
        border-radius: 12px;
        background: linear-gradient(180deg, #ffffff, #fbfdf9);
        padding: 20px;
        cursor: pointer;
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .choice-card input {
        position: absolute;
        opacity: 0;
        pointer-events: none;
    }

    .choice-card:has(input:checked) {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .choice-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        transform: translateY(-1px);
    }

    .choice-card strong {
        color: #17211b;
        font-size: 1.16rem;
    }

    .choice-card small {
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.55;
    }

    .choice-icon {
        display: grid;
        width: 42px;
        height: 42px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #b5422b, #d26544);
        color: #fff;
        font-weight: 900;
    }

    .field select {
        width: 100%;
        min-height: 50px;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 600;
        outline: none;
    }

    .field select:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .manual-target {
        display: grid;
        gap: 4px;
        border: 1px solid rgba(181, 66, 43, 0.16);
        border-radius: 12px;
        background: #fff8f4;
        color: #5f453b;
        padding: 15px 16px;
    }

    .manual-target strong {
        color: #8f2f20;
    }

    .wizard-actions {
        display: flex;
        gap: 10px;
        flex-wrap: wrap;
        justify-content: flex-end;
        margin-top: 8px;
    }

    .form-aside {
        padding: 24px;
        position: sticky;
        top: 18px;
    }

    .form-aside ul {
        display: grid;
        gap: 12px;
        margin: 20px 0 0;
        padding-left: 18px;
    }

    .public-form {
        display: grid;
        gap: 18px;
        padding: 26px;
    }

    .field {
        display: grid;
        gap: 8px;
        color: #17211b;
        font-weight: 800;
    }

    .field em {
        color: #7a877e;
        font-size: 0.82rem;
        font-style: normal;
        font-weight: 600;
    }

    .field input,
    .field textarea {
        width: 100%;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 500;
        outline: none;
    }

    .field textarea {
        resize: vertical;
        min-height: 190px;
    }

    .field input:focus,
    .field textarea:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .field small,
    .field-error {
        color: #b5422b;
        font-weight: 700;
    }

    [data-entity-hint] {
        color: #66746c;
        font-size: 0.82rem;
        line-height: 1.35;
    }

    .file-field small {
        color: #66746c;
    }

    .consent-box {
        display: grid;
        gap: 16px;
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 12px;
        background: #f4faf7;
        padding: 18px;
    }

    .check-field {
        display: grid;
        grid-template-columns: 22px 1fr;
        gap: 10px;
        align-items: start;
        color: #314038;
        font-weight: 700;
        line-height: 1.5;
    }

    .check-field input {
        width: 18px;
        height: 18px;
        margin-top: 3px;
        accent-color: #0f5f50;
    }

    .form-submit {
        width: fit-content;
        min-width: 180px;
    }

    .alert {
        display: grid;
        gap: 4px;
        border-radius: 10px;
        padding: 14px 16px;
    }

    .alert-error {
        background: #fff1ed;
        color: #8f2f20;
        border: 1px solid rgba(181, 66, 43, 0.22);
    }

    .track-shell,
    .result-page,
    .report-detail {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
        padding: 0 0 72px;
    }

    .complaints-list {
        display: grid;
        gap: 14px;
        padding: 0 0 72px;
    }

    .filter-panel {
        display: grid;
        grid-template-columns: repeat(5, minmax(0, 1fr));
        gap: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        padding: 16px;
    }

    .filter-actions {
        display: flex;
        align-items: end;
        gap: 8px;
    }

    .list-summary {
        display: inline-flex;
        align-items: baseline;
        gap: 8px;
        color: #526158;
        margin: 6px 0;
    }

    .list-summary strong {
        color: #0f5f50;
        font-size: 1.45rem;
    }

    .list-filter-row {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        margin-bottom: 12px;
    }

    .complaint-item,
    .empty-state {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
    }

    .empty-state.compact {
        grid-column: 1 / -1;
        padding: 24px;
    }

    .complaint-item {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 18px;
        padding: 20px;
    }

    .complaint-item h2,
    .empty-state h2 {
        margin: 8px 0 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 900;
        letter-spacing: 0;
    }

    .complaint-item h2 a {
        color: inherit;
    }

    .complaint-item p,
    .empty-state p {
        margin: 8px 0 0;
        color: #5c6a61;
    }

    .complaint-item time,
    .complaint-type {
        color: #b5422b;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
        white-space: nowrap;
    }

    .empty-state {
        display: grid;
        justify-items: start;
        gap: 10px;
        padding: 34px;
        background:
            linear-gradient(135deg, rgba(15, 95, 80, 0.08), transparent 45%),
            rgba(255, 255, 255, 0.9);
    }

    .back-link {
        display: inline-flex;
        margin: 12px 0 16px;
        color: #0f5f50;
        font-weight: 900;
    }

    .detail-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.9);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
        padding: clamp(24px, 5vw, 46px);
    }

    .official-responses {
        display: grid;
        gap: 16px;
        margin-top: 28px;
    }

    .report-timeline {
        display: grid;
        gap: 18px;
        margin-top: 28px;
    }

    .timeline-list {
        display: grid;
        gap: 12px;
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .timeline-item {
        display: grid;
        grid-template-columns: 18px minmax(0, 1fr);
        gap: 14px;
        align-items: start;
    }

    .timeline-item > span {
        width: 14px;
        height: 14px;
        margin-top: 5px;
        border: 3px solid #39ce96;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 0 0 5px rgba(57, 206, 150, 0.12);
    }

    .timeline-item div {
        display: grid;
        gap: 4px;
        border-bottom: 1px solid #eef0f5;
        padding-bottom: 12px;
    }

    .timeline-item:last-child div {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .timeline-item strong {
        color: #17211b;
    }

    .timeline-item time {
        color: #7d8395;
        font-size: 0.86rem;
        font-weight: 800;
    }

    .timeline-item p {
        margin: 0;
        color: #545b6a;
        line-height: 1.55;
    }

    .official-response-card {
        border: 1px solid rgba(57, 206, 150, 0.25);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.08);
        padding: 22px;
    }

    .official-response-card div {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 10px;
    }

    .official-response-card strong {
        color: #17211b;
        font-size: 1.02rem;
    }

    .official-response-card time {
        color: #7d8395;
        font-size: 0.88rem;
        font-weight: 800;
    }

    .official-response-card p {
        margin: 0;
        color: #414653;
        line-height: 1.7;
    }

    .auth-muted-link {
        display: inline-flex;
        width: fit-content;
        margin-top: 14px;
        color: #6757ee;
        font-weight: 900;
        text-decoration: none;
    }

    .account-list {
        display: grid;
        gap: 14px;
        width: min(100% - 32px, 1120px);
        margin: 0 auto 72px;
    }

    .account-report-card {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 20px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .account-report-card div:first-child {
        display: grid;
        gap: 6px;
        min-width: 0;
    }

    .account-report-card span {
        color: #6757ee;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .account-report-card strong {
        overflow-wrap: anywhere;
        color: #17211b;
        font-size: 1.08rem;
    }

    .account-report-card small {
        color: #7d8395;
        font-weight: 700;
    }

    .account-report-meta {
        display: grid;
        justify-items: end;
        gap: 8px;
    }

    .account-report-meta code {
        border-radius: 999px;
        background: #f2f4fa;
        padding: 8px 10px;
        color: #17211b;
        font-weight: 900;
    }

    .detail-kicker {
        display: flex;
        justify-content: space-between;
        gap: 16px;
        color: #b5422b;
        font-size: 0.84rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-card h1 {
        max-width: 820px;
        margin: 16px 0 24px;
        color: #17211b;
        font-size: clamp(2rem, 5vw, 4rem);
        line-height: 1.04;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .detail-meta {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 10px;
        margin: 0 0 28px;
    }

    .detail-meta div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 10px;
        background: #f6fffb;
        padding: 14px;
    }

    .detail-meta dt {
        color: #65736b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-meta dd {
        margin: 6px 0 0;
        color: #17211b;
        font-weight: 800;
    }

    .detail-body {
        color: #314038;
        font-size: 1.05rem;
        line-height: 1.8;
    }

    .track-form,
    .result-card {
        max-width: 620px;
    }

    .result-card {
        display: grid;
        gap: 16px;
        padding: 32px;
    }

    .result-card.wide {
        max-width: 900px;
    }

    .tracking-code {
        width: fit-content;
        border-radius: 10px;
        background: #17211b;
        color: #fff;
        font-size: 1.8rem;
        letter-spacing: 0.08em;
        padding: 12px 16px;
    }

    .tracking-box,
    .result-actions {
        display: flex;
        align-items: center;
        flex-wrap: wrap;
        gap: 10px;
    }

    .copy-feedback {
        margin: 0;
        color: #0f5f50;
        font-weight: 900;
    }

    .file-list {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
    }

    .file-list span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: #f6fffb;
        color: #314038;
        padding: 7px 10px;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .site-footer {
        display: flex;
        gap: 14px;
        flex-wrap: wrap;
        justify-content: space-between;
        border-top: 1px solid rgba(23, 33, 27, 0.1);
        color: #68766d;
        padding: 22px 0 28px;
        font-size: 0.9rem;
    }

    .site-footer a {
        color: #0f5f50;
        font-weight: 900;
    }
}

@media (max-width: 820px) {
    .site-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .site-nav {
        justify-content: flex-start;
    }

    .hero,
    .decision-hero,
    .form-shell,
    .wizard-shell,
    .feature-band,
    .issue-band,
    .recent-grid,
    .trust-band,
    .content-grid {
        grid-template-columns: 1fr;
    }

    .stat-strip {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hero {
        min-height: auto;
        padding-top: 30px;
    }

    .form-aside,
    .wizard-progress {
        position: static;
    }

    .wizard-progress {
        grid-template-columns: repeat(3, 1fr);
    }

    .wizard-step-indicator {
        grid-template-columns: 1fr;
        justify-items: center;
        text-align: center;
    }

    .choice-grid,
    .split-fields,
    .filter-panel,
    .detail-meta {
        grid-template-columns: 1fr;
    }

    .form-submit,
    .hero-actions .button,
    .wizard-actions .button {
        width: 100%;
    }

    .decision-card {
        grid-template-columns: 1fr;
    }

    .complaint-item {
        align-items: flex-start;
        flex-direction: column;
    }
}

@layer components {
    .public-body {
        background: #f3f4f8;
        color: #24243f;
    }

    .sr-only {
        position: absolute;
        width: 1px;
        height: 1px;
        padding: 0;
        margin: -1px;
        overflow: hidden;
        clip: rect(0, 0, 0, 0);
        white-space: nowrap;
        border: 0;
    }

    .site-header,
    .home-livebar,
    .home-hero,
    .complaint-wall,
    .home-insights,
    .topic-band,
    .site-footer {
        width: min(1580px, calc(100% - 48px));
        margin-inline: auto;
    }

    .site-header {
        position: sticky;
        top: 0;
        z-index: 30;
        display: grid;
        grid-template-columns: auto 1fr auto;
        align-items: center;
        gap: 34px;
        width: 100%;
        margin: 0;
        border: 0;
        border-radius: 0;
        background: rgba(255, 255, 255, 0.96);
        padding: 26px max(24px, calc((100vw - 1580px) / 2));
        box-shadow: 0 1px 0 rgba(36, 36, 63, 0.06);
        backdrop-filter: blur(16px);
    }

    .brand {
        gap: 9px;
        color: #171743;
        font-size: clamp(1.45rem, 2vw, 2rem);
        font-weight: 900;
        letter-spacing: 0;
        white-space: nowrap;
    }

    .brand-symbol {
        display: grid;
        width: 32px;
        height: 32px;
        place-items: center;
        border-radius: 11px 11px 11px 4px;
        background: linear-gradient(145deg, #6757ee, #8b7cf6);
        color: #fff;
        font-size: 1.15rem;
        font-weight: 950;
        line-height: 1;
        box-shadow: 0 7px 18px rgba(103, 87, 238, 0.25);
    }

    .brand-text {
        display: inline-block;
    }

    .site-nav {
        justify-content: flex-start;
        gap: 28px;
    }

    .site-nav a,
    .login-link {
        border: 0;
        border-radius: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font-size: 1rem;
        font-weight: 800;
        box-shadow: none;
    }

    .site-nav a:hover,
    .login-link:hover {
        background: transparent;
        color: #171743;
        transform: none;
    }

    .header-actions {
        display: inline-flex;
        align-items: center;
        gap: 22px;
        justify-content: flex-end;
        white-space: nowrap;
    }

    .header-actions form {
        margin: 0;
    }

    .user-chip {
        max-width: 180px;
        overflow: hidden;
        color: #34364f;
        font-weight: 900;
        text-overflow: ellipsis;
        white-space: nowrap;
    }

    .text-button {
        border: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font: inherit;
        font-weight: 800;
        cursor: pointer;
    }

    .text-button:hover {
        color: #171743;
    }

    .nav-cta,
    .button-primary {
        border-radius: 999px;
        background: #6757ee;
        color: #fff;
        box-shadow: 0 14px 34px rgba(103, 87, 238, 0.24);
    }

    .button-primary:hover {
        background: #5948dd;
    }

    .button-secondary {
        border-color: #e7e9f2;
        border-radius: 999px;
        color: #34364f;
        background: #fff;
    }

    .home-livebar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 22px;
        width: 100%;
        margin: 0;
        background: #262538;
        color: #fff;
        padding: 18px max(24px, calc((100vw - 1580px) / 2));
    }

    .home-livebar div {
        display: inline-flex;
        align-items: baseline;
        gap: 24px;
        font-weight: 900;
    }

    .home-livebar span,
    .home-livebar p {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 800;
    }

    .home-livebar p {
        margin: 0;
    }

    .home-livebar strong {
        color: #35d49b;
        font-size: clamp(1.7rem, 3vw, 2.35rem);
        letter-spacing: 0;
    }

    .home-livebar a {
        border-radius: 999px;
        background: #35d49b;
        color: #fff;
        padding: 12px 22px;
        font-weight: 900;
    }

    .home-hero {
        display: grid;
        grid-template-columns: minmax(420px, 0.86fr) minmax(480px, 1fr);
        gap: 34px;
        align-items: stretch;
        min-height: 560px;
        padding: 46px 0 62px;
    }

    .home-copy {
        display: flex;
        flex-direction: column;
        justify-content: center;
        padding-left: clamp(0px, 4vw, 70px);
    }

    .home-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #33343e;
        font-size: clamp(3rem, 5.2vw, 4.85rem);
        font-weight: 700;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .home-copy .lead {
        max-width: 670px;
        color: #727783;
        font-size: 1.18rem;
    }

    .home-search {
        display: grid;
        grid-template-columns: 1fr 160px;
        gap: 0;
        width: min(700px, 100%);
        margin-top: 28px;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 18px 45px rgba(44, 46, 70, 0.08);
        overflow: hidden;
    }

    .home-search label {
        display: block;
    }

    .home-search input {
        width: 100%;
        height: 76px;
        border: 0;
        outline: 0;
        color: #34364f;
        padding: 0 30px;
        font-size: 1.05rem;
        font-weight: 800;
    }

    .home-search input::placeholder {
        color: #9ca2b2;
    }

    .home-search button {
        border: 0;
        background: #39ce96;
        color: #fff;
        font-size: 1.1rem;
        font-weight: 900;
        cursor: pointer;
    }

    .home-quick-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 12px;
        margin-top: 22px;
    }

    .home-showcase {
        position: relative;
        display: grid;
        grid-template-columns: 0.9fr 1.1fr;
        grid-template-rows: 174px 174px 174px;
        gap: 0;
        min-height: 522px;
        overflow: hidden;
        border-radius: 0 0 0 86px;
        background:
            linear-gradient(90deg, transparent 0 15%, #e8ebf5 15% 100%);
    }

    .showcase-panel,
    .showcase-card {
        display: grid;
        align-content: center;
        padding: clamp(24px, 4vw, 44px);
    }

    .showcase-panel span,
    .showcase-panel small {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 900;
    }

    .showcase-panel strong {
        color: #fff;
        font-size: clamp(3rem, 5vw, 5.2rem);
        line-height: 0.95;
    }

    .purple-panel {
        grid-column: 1 / 3;
        background: #6757ee;
        border-bottom-left-radius: 88px;
    }

    .green-panel {
        grid-column: 2;
        grid-row: 2;
        background: #39ce96;
        border-top-left-radius: 120px;
    }

    .showcase-card {
        grid-template-columns: 64px 1fr;
        gap: 18px;
        align-items: center;
        background: #fff;
        color: #323442;
        box-shadow: 0 20px 50px rgba(44, 46, 70, 0.08);
    }

    .showcase-card:first-of-type {
        grid-column: 1;
        grid-row: 2;
    }

    .showcase-card.accent {
        grid-column: 1 / 3;
        grid-row: 3;
        width: min(620px, 86%);
        margin: -18px auto 0 0;
        border-radius: 0 28px 28px 0;
    }

    .avatar {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .showcase-card strong,
    .showcase-card small {
        display: block;
    }

    .showcase-card strong {
        font-size: 1.2rem;
        line-height: 1.2;
    }

    .showcase-card small {
        margin-top: 6px;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.45;
    }

    .complaint-wall {
        padding: 44px 0 70px;
    }

    .complaint-wall .section-heading {
        margin-bottom: 26px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .complaint-wall .section-heading h2,
    .topic-band h2 {
        color: #7a7e89;
        font-size: clamp(2.2rem, 4.2vw, 4rem);
        font-weight: 500;
    }

    .complaint-card-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 22px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .feed-card {
        display: grid;
        gap: 24px;
        min-height: 245px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        color: #3a3d4a;
        padding: 30px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .feed-card:hover {
        transform: translateY(-4px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .feed-card-top {
        display: grid;
        grid-template-columns: 54px 1fr;
        gap: 14px;
        align-items: center;
    }

    .feed-card-top strong,
    .feed-card-top small {
        display: block;
    }

    .feed-card-top strong {
        color: #34364a;
        font-size: 1.05rem;
        font-weight: 900;
    }

    .feed-card-top small {
        margin-top: 2px;
        color: #9aa0ad;
        font-weight: 800;
    }

    .feed-card h3 {
        margin: 0;
        color: #3d3f49;
        font-size: clamp(1.25rem, 2vw, 1.9rem);
        font-weight: 900;
        line-height: 1.24;
        letter-spacing: 0;
    }

    .feed-card p {
        margin: 0;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.55;
    }

    .empty-feed {
        grid-column: span 2;
        background:
            linear-gradient(135deg, #ffffff 0 66%, #39ce96 66% 100%);
    }

    .topic-feed:nth-child(3n) .avatar {
        background: #6757ee;
    }

    .topic-feed:nth-child(3n + 1) .avatar {
        background: #39ce96;
    }

    .topic-feed:nth-child(3n + 2) .avatar {
        background: #ffc61a;
    }

    .home-insights {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(0, 1.05fr);
        gap: 24px;
        padding: 0 clamp(0px, 4vw, 70px) 74px;
    }

    .trend-panel,
    .talked-panel {
        border-radius: 8px;
        background: #fff;
        padding: 26px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        min-width: 0;
    }

    .section-heading.compact {
        align-items: start;
        margin-bottom: 20px;
    }

    .section-heading.compact h2 {
        margin: 0;
        color: #34364a;
        font-size: clamp(1.4rem, 2.4vw, 2.2rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .section-heading.compact > a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .trend-rank-list,
    .talked-list {
        display: grid;
        gap: 10px;
    }

    .trend-rank-row,
    .talked-row {
        display: grid;
        gap: 14px;
        align-items: center;
        color: #34364a;
        transition: transform 160ms ease, background 160ms ease;
    }

    .trend-rank-row {
        grid-template-columns: 42px minmax(0, 1fr) auto;
        border-radius: 8px;
        background: #f5f6fb;
        padding: 14px;
    }

    .trend-rank-row:hover,
    .talked-row:hover {
        transform: translateY(-2px);
        background: #eff1ff;
    }

    .trend-rank-row span {
        display: grid;
        width: 36px;
        height: 36px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .trend-rank-row:nth-child(2n) span {
        background: #39ce96;
    }

    .trend-rank-row:nth-child(3n) span {
        background: #ffc61a;
    }

    .trend-rank-row div,
    .talked-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .trend-rank-row strong,
    .talked-row strong {
        overflow-wrap: anywhere;
        font-size: 1rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .trend-rank-row small,
    .talked-row small {
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.35;
    }

    .trend-rank-row em {
        color: #39ce96;
        font-size: 1.45rem;
        font-style: normal;
        font-weight: 900;
    }

    .talked-row {
        grid-template-columns: 54px minmax(0, 1fr);
        border-bottom: 1px solid #eef0f5;
        padding: 10px 0 14px;
    }

    .talked-row:last-child {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .entity-profile {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 86px;
    }

    .entity-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        margin-bottom: 22px;
    }

    .entity-hero h1 {
        max-width: 960px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.4rem, 4.8vw, 5rem);
        font-weight: 900;
        line-height: 0.98;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .entity-stats {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
        margin-bottom: 24px;
    }

    .entity-stats article,
    .entity-panel,
    .solution-feedback-card {
        border-radius: 8px;
        background: #fff;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .entity-stats article {
        display: grid;
        gap: 6px;
        padding: 22px;
    }

    .entity-stats strong {
        color: #39ce96;
        font-size: 2.4rem;
        font-weight: 900;
        line-height: 1;
    }

    .entity-stats span {
        color: #6f7584;
        font-weight: 900;
    }

    .entity-profile-grid {
        display: grid;
        grid-template-columns: minmax(320px, 0.42fr) minmax(0, 1fr);
        gap: 20px;
        align-items: start;
    }

    .entity-panel {
        padding: 24px;
    }

    .entity-topic-list,
    .entity-report-list {
        display: grid;
        gap: 10px;
    }

    .entity-topic-list a,
    .entity-report-row {
        display: grid;
        align-items: center;
        gap: 14px;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
    }

    .entity-topic-list a {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-topic-list span,
    .entity-report-row strong {
        overflow-wrap: anywhere;
        font-weight: 900;
    }

    .entity-topic-list strong {
        color: #6757ee;
        font-size: 1.4rem;
        font-weight: 900;
    }

    .entity-report-row {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-report-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .entity-report-row small {
        color: #8a8f9d;
        font-weight: 800;
    }

    .entity-report-row > span,
    .solution-badge {
        border-radius: 999px;
        background: #eef0f6;
        color: #626879;
        padding: 8px 10px;
        font-size: 0.84rem;
        font-weight: 900;
        white-space: nowrap;
    }

    .entity-report-row > span.is-solved,
    .solution-badge.is-solved {
        background: #e8fbf3;
        color: #12976f;
    }

    .entity-report-row > span.is-unresolved,
    .solution-badge.is-unresolved {
        background: #fff1ed;
        color: #b5422b;
    }

    .solution-feedback-card {
        display: grid;
        gap: 18px;
        margin-top: 28px;
        padding: 24px;
    }

    .solution-feedback-card h2 {
        margin: 0;
        color: #30323e;
        font-size: clamp(1.5rem, 2.8vw, 2.5rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .solution-feedback-card p:not(.eyebrow) {
        margin: 8px 0 0;
        color: #6f7584;
        font-weight: 750;
    }

    .solution-feedback-card form {
        display: grid;
        gap: 14px;
    }

    .solution-actions {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 10px;
    }

    .solution-actions label {
        display: grid;
        grid-template-columns: 20px 1fr;
        gap: 10px;
        align-items: center;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
        font-weight: 900;
        cursor: pointer;
    }

    .solution-actions input {
        accent-color: #39ce96;
    }

    .complaint-meta a {
        border-radius: 999px;
        background: #f2f4fa;
        color: #6757ee;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .topic-band {
        display: grid;
        grid-template-columns: minmax(280px, 0.45fr) 1fr;
        gap: 34px;
        align-items: start;
        padding: 38px clamp(0px, 4vw, 70px) 90px;
    }

    .auth-hero {
        max-width: 760px;
    }

    .auth-shell {
        width: min(720px, calc(100% - 32px));
        margin: 0 auto;
        padding: 0 0 78px;
    }

    .auth-form {
        background: #fff;
    }

    .auth-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        align-items: center;
    }

    .complaints-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 28px;
    }

    .complaints-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .complaints-explorer {
        display: grid;
        grid-template-columns: 360px minmax(0, 1fr);
        gap: 24px;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 82px;
    }

    .issue-directory {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 28px;
    }

    .issue-directory .section-heading {
        margin-bottom: 18px;
    }

    .issue-directory .section-heading h2 {
        margin: 0;
        color: #7a7e89;
        font-size: clamp(1.9rem, 3.4vw, 3.4rem);
        font-weight: 500;
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-directory-grid {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
    }

    .issue-directory-card {
        display: grid;
        align-content: start;
        gap: 14px;
        min-height: 210px;
        border-radius: 8px;
        background: #fff;
        color: #353744;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .issue-directory-card:hover {
        transform: translateY(-3px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .issue-directory-card span {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .issue-directory-card:nth-child(3n + 2) span {
        background: #39ce96;
    }

    .issue-directory-card:nth-child(3n) span {
        background: #ffc61a;
    }

    .issue-directory-card strong {
        font-size: 1.12rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .issue-directory-card small {
        color: #7d8395;
        font-size: 0.92rem;
        font-weight: 750;
        line-height: 1.55;
    }

    .complaints-sidebar {
        display: grid;
        gap: 16px;
        align-content: start;
        position: sticky;
        top: 126px;
    }

    .filter-panel.upgraded {
        grid-template-columns: 1fr;
        gap: 14px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .filter-panel.upgraded .filter-actions {
        align-items: stretch;
    }

    .filter-panel.upgraded .button {
        flex: 1;
    }

    .topic-shortcuts {
        display: grid;
        gap: 8px;
        border-radius: 8px;
        background: #262538;
        padding: 20px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .topic-shortcuts strong {
        color: #fff;
        font-size: 1.05rem;
        font-weight: 900;
        margin-bottom: 4px;
    }

    .topic-shortcuts a {
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.08);
        color: rgba(255, 255, 255, 0.88);
        padding: 10px 12px;
        font-weight: 800;
        line-height: 1.35;
    }

    .topic-shortcuts a:hover {
        background: #39ce96;
        color: #fff;
    }

    .complaints-results {
        display: grid;
        gap: 16px;
        min-width: 0;
    }

    .results-toolbar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        border-radius: 8px;
        background: #fff;
        padding: 18px 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.06);
    }

    .results-toolbar div {
        display: flex;
        align-items: baseline;
        flex-wrap: wrap;
        gap: 8px;
    }

    .results-toolbar strong {
        color: #39ce96;
        font-size: 2rem;
        font-weight: 900;
        line-height: 1;
    }

    .results-toolbar span,
    .results-toolbar small {
        color: #7d8395;
        font-weight: 900;
    }

    .results-toolbar a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .complaints-card-list {
        display: grid;
        gap: 14px;
    }

    .complaint-item.upgraded {
        display: grid;
        grid-template-columns: 64px minmax(0, 1fr) auto;
        align-items: center;
        gap: 18px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .complaint-avatar {
        display: grid;
        width: 58px;
        height: 58px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.35rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded:nth-child(3n + 1) .complaint-avatar {
        background: #6757ee;
    }

    .complaint-item.upgraded:nth-child(3n + 2) .complaint-avatar {
        background: #39ce96;
    }

    .complaint-main {
        min-width: 0;
    }

    .complaint-kicker,
    .complaint-meta {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        align-items: center;
    }

    .complaint-kicker span,
    .complaint-kicker time {
        color: #8d93a4;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded h2 {
        margin: 8px 0 12px;
        color: #353744;
        font-size: clamp(1.25rem, 2vw, 1.72rem);
        font-weight: 900;
        line-height: 1.22;
        letter-spacing: 0;
    }

    .complaint-item.upgraded h2 a {
        color: inherit;
    }

    .complaint-meta span {
        border-radius: 999px;
        background: #f2f4fa;
        color: #626879;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .detail-link {
        border-radius: 999px;
        background: #f2f4ff;
        color: #6757ee;
        padding: 10px 15px;
        font-weight: 900;
    }

    .empty-state.upgraded {
        border: 0;
        border-radius: 8px;
        background:
            linear-gradient(135deg, #ffffff 0 68%, #39ce96 68% 100%);
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .pagination-shell {
        color: #626879;
        font-weight: 800;
    }

    .municipality-hero,
    .municipality-topics,
    .municipality-grid {
        width: min(1320px, calc(100% - 48px));
        margin-inline: auto;
    }

    .municipality-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        padding: 56px 0 22px;
    }

    .municipality-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .municipality-topics {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        padding-bottom: 22px;
    }

    .municipality-topics a {
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 11px 14px;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .municipality-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 16px;
        padding-bottom: 86px;
    }

    .municipality-card {
        display: grid;
        gap: 18px;
        border-radius: 8px;
        background: #fff;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .municipality-card-top {
        display: grid;
        grid-template-columns: 56px 1fr;
        gap: 14px;
        align-items: center;
    }

    .municipality-card-top span {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
    }

    .municipality-card:nth-child(3n + 2) .municipality-card-top span {
        background: #39ce96;
    }

    .municipality-card:nth-child(3n) .municipality-card-top span {
        background: #ffc61a;
    }

    .municipality-card-top strong,
    .municipality-card-top small {
        display: block;
    }

    .municipality-card-top strong {
        color: #353744;
        font-size: 1.15rem;
        font-weight: 900;
        line-height: 1.25;
    }

    .municipality-card-top small {
        margin-top: 4px;
        color: #8a8f9d;
        font-weight: 800;
    }

    .municipality-count {
        display: flex;
        align-items: baseline;
        gap: 8px;
        border-radius: 8px;
        background: #f2f4fa;
        padding: 16px;
    }

    .municipality-count strong {
        color: #39ce96;
        font-size: 2.3rem;
        font-weight: 900;
        line-height: 1;
    }

    .municipality-count span {
        color: #7d8395;
        font-weight: 900;
    }

    .municipality-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags {
        align-items: flex-start;
    }

    .issue-tags a,
    .issue-tags span,
    .list-filter-row span {
        border: 0;
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 12px 16px;
        font-size: 0.95rem;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .issue-tags a:hover {
        color: #fff;
        background: #6757ee;
    }
}

@media (max-width: 980px) {
    @layer components {
        .site-header {
            grid-template-columns: 1fr;
            gap: 16px;
            padding: 18px 18px;
        }

        .site-nav,
        .header-actions {
            width: 100%;
            justify-content: flex-start;
            flex-wrap: wrap;
        }

        .brand {
            min-width: 0;
        }

        .brand-text {
            overflow-wrap: anywhere;
        }

        .header-actions form {
            display: inline-flex;
        }

        .account-report-card {
            grid-template-columns: 1fr;
        }

        .account-report-meta {
            justify-items: start;
        }

        .home-livebar {
            align-items: flex-start;
            flex-direction: column;
            padding: 16px 18px;
        }

        .home-hero,
        .home-insights,
        .entity-hero,
        .entity-stats,
        .entity-profile-grid,
        .topic-band,
        .complaint-card-grid,
        .issue-directory-grid,
        .municipality-hero,
        .municipality-grid,
        .complaints-hero,
        .complaints-explorer {
            grid-template-columns: 1fr;
        }

        .complaints-sidebar {
            position: static;
        }

        .home-hero {
            min-height: auto;
            padding: 38px 0 50px;
        }

        .home-copy,
        .complaint-wall .section-heading,
        .complaint-card-grid,
        .home-insights,
        .topic-band {
            padding-inline: 0;
        }

        .home-showcase {
            grid-template-columns: 1fr;
            grid-template-rows: none;
            min-height: auto;
            border-radius: 26px;
        }

        .purple-panel,
        .green-panel,
        .showcase-card,
        .showcase-card:first-of-type,
        .showcase-card.accent {
            grid-column: auto;
            grid-row: auto;
            width: auto;
            margin: 0;
            border-radius: 0;
        }

        .empty-feed {
            grid-column: auto;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header,
        .home-livebar,
        .home-hero,
        .entity-profile,
        .home-insights,
        .complaint-wall,
        .topic-band,
        .site-footer {
            width: min(100% - 28px, 1580px);
        }

        .site-header,
        .home-livebar {
            width: 100%;
        }

        .home-search {
            grid-template-columns: 1fr;
            border-radius: 18px;
        }

        .site-nav a,
        .login-link,
        .text-button {
            min-height: 42px;
            align-items: center;
        }

        .nav-cta,
        .auth-actions .button,
        .municipality-actions .button {
            width: 100%;
            justify-content: center;
        }

        .auth-actions,
        .municipality-actions,
        .official-response-card div {
            flex-direction: column;
            align-items: stretch;
        }

        .split-fields {
            grid-template-columns: 1fr;
        }

        .public-form,
        .auth-form,
        .auth-card {
            padding: 20px;
        }

        .account-list {
            width: min(100% - 28px, 1120px);
        }

        .home-search input,
        .home-search button {
            height: 60px;
        }

        .home-copy h1 {
            font-size: clamp(2.45rem, 14vw, 3.5rem);
        }

        .complaint-wall .section-heading {
            align-items: flex-start;
            flex-direction: column;
        }

        .feed-card {
            min-height: auto;
            padding: 22px;
        }

        .solution-actions,
        .entity-report-row {
            grid-template-columns: 1fr;
        }

        .complaints-hero,
        .issue-directory,
        .municipality-hero,
        .municipality-topics,
        .municipality-grid,
        .complaints-explorer {
            width: min(100% - 28px, 1320px);
        }

        .complaint-item.upgraded {
            grid-template-columns: 52px minmax(0, 1fr);
        }

        .detail-link {
            grid-column: 2;
            width: fit-content;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header {
            position: static;
            display: flex;
            grid-template-columns: 1fr auto;
            align-items: center;
            justify-content: space-between;
            gap: 8px;
            min-height: 0;
            padding: 8px 12px;
            backdrop-filter: none;
        }

        .brand {
            align-self: center;
            gap: 7px;
            min-width: 0;
            font-size: 0.98rem;
        }

        .brand-symbol {
            width: 26px;
            height: 26px;
            border-radius: 7px;
            font-size: 0.85rem;
        }

        .brand-text {
            overflow: hidden;
            overflow-wrap: normal;
            text-overflow: ellipsis;
            white-space: nowrap;
        }

        .site-nav {
            display: none;
        }

        .header-actions {
            width: auto;
            flex: 0 0 auto;
            gap: 0;
            justify-content: flex-end;
        }

        .header-actions .login-link,
        .header-actions form,
        .header-actions .text-button {
            display: none;
        }

        .nav-cta {
            width: auto;
            min-height: 34px;
            padding: 7px 10px;
            font-size: 0.76rem;
            white-space: nowrap;
        }
    }
}

@layer components {
        .simple-browse {
            padding: 12px 0 24px;
        }

        .simple-browse-grid {
            gap: 10px;
        }

        .simple-browse-card {
            border-radius: 14px;
            padding: 16px;
        }

        .simple-link-list a {
            min-height: 42px;
            padding: 9px 2px;
            font-size: 0.86rem;
        }

        .simple-all-link {
            margin-top: 10px;
        }

        .simple-recent {
            padding-top: 22px;
        }

        .complaints-explorer.direct-results {
            width: min(100% - 20px, 1320px);
        }

        .complaints-explorer.direct-results .results-toolbar {
            margin-top: 0;
        }
    }
}

@layer base {
    :root {
        color: #17211b;
        background: #f6f8f3;
        font-family: var(--font-sans);
    }

    body {
        margin: 0;
    }

    a {
        text-decoration: none;
    }
}

@layer components {
    .public-body {
        min-height: 100vh;
        background:
            radial-gradient(circle at 14% 16%, rgba(15, 95, 80, 0.18), transparent 30%),
            radial-gradient(circle at 88% 8%, rgba(181, 66, 43, 0.14), transparent 28%),
            linear-gradient(180deg, #fbfcf8 0%, #eef5ef 100%);
        color: #17211b;
    }

    .site-header,
    .site-footer,
    .hero,
    .decision-hero,
    .issue-band,
    .recent-band,
    .trust-band,
    .content-grid,
    .feature-band,
    .page-hero,
    .form-shell,
    .track-shell,
    .result-page,
    .complaints-list {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
    }

    .site-header {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 24px;
        position: sticky;
        top: 0;
        z-index: 20;
        width: min(1160px, calc(100% - 24px));
        margin-top: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.82);
        padding: 12px 14px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        backdrop-filter: blur(18px);
    }

    .brand {
        display: inline-flex;
        align-items: center;
        gap: 12px;
        color: #17211b;
    }

    .brand-mark {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        font-size: 0.82rem;
        font-weight: 800;
        box-shadow: 0 10px 24px rgba(15, 95, 80, 0.22);
    }

    .brand strong,
    .brand small {
        display: block;
    }

    .brand small {
        margin-top: 2px;
        color: #65736b;
        font-size: 0.78rem;
    }

    .site-nav {
        display: flex;
        align-items: center;
        gap: 8px;
        flex-wrap: wrap;
        justify-content: flex-end;
    }

    .site-nav a {
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 8px;
        color: #243128;
        font-weight: 700;
        padding: 10px 14px;
        background: rgba(255, 255, 255, 0.62);
        transition: background 160ms ease, border-color 160ms ease, transform 160ms ease;
    }

    .site-nav a:hover {
        border-color: rgba(15, 95, 80, 0.28);
        background: #f6fffb;
        transform: translateY(-1px);
    }

    .hero {
        display: grid;
        grid-template-columns: minmax(0, 1.2fr) minmax(320px, 0.8fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 190px);
        padding: 52px 0 70px;
    }

    .decision-hero {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(360px, 1.05fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 250px);
        padding: 58px 0 66px;
    }

    .decision-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #17211b;
        font-size: clamp(2.35rem, 5.5vw, 4.5rem);
        line-height: 1;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .decision-grid {
        display: grid;
        gap: 14px;
    }

    .decision-card {
        display: grid;
        grid-template-columns: 52px 1fr;
        gap: 14px;
        align-items: center;
        min-height: 126px;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: linear-gradient(180deg, rgba(255, 255, 255, 0.92), rgba(255, 255, 255, 0.78));
        color: #17211b;
        padding: 22px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .decision-card.primary {
        border-color: rgba(15, 95, 80, 0.32);
        background: linear-gradient(135deg, #f6fffb, #ffffff);
    }

    .decision-card:hover {
        border-color: rgba(15, 95, 80, 0.34);
        box-shadow: 0 26px 70px rgba(23, 33, 27, 0.12);
        transform: translateY(-2px);
    }

    .decision-card strong,
    .decision-card small {
        display: block;
    }

    .decision-card strong {
        font-size: 1.18rem;
        font-weight: 900;
    }

    .decision-card small {
        margin-top: 5px;
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.5;
    }

    .hero-copy h1,
    .page-hero h1,
    .result-card h1 {
        max-width: 780px;
        margin: 0;
        font-size: clamp(2.4rem, 6vw, 4.9rem);
        line-height: 0.98;
        letter-spacing: 0;
        color: #17211b;
        text-wrap: balance;
    }

    .page-hero h1,
    .result-card h1 {
        font-size: clamp(2rem, 4vw, 3.6rem);
        line-height: 1.04;
    }

    .eyebrow {
        margin: 0 0 14px;
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 800;
        text-transform: uppercase;
        letter-spacing: 0.08em;
    }

    .lead {
        max-width: 640px;
        margin: 22px 0 0;
        color: #526158;
        font-size: 1.18rem;
        line-height: 1.7;
        text-wrap: pretty;
    }

    .hero-actions {
        display: flex;
        gap: 12px;
        flex-wrap: wrap;
        margin-top: 34px;
    }

    .button {
        display: inline-flex;
        min-height: 48px;
        align-items: center;
        justify-content: center;
        border-radius: 8px;
        border: 1px solid transparent;
        padding: 12px 18px;
        font-weight: 800;
        cursor: pointer;
        transition: box-shadow 160ms ease, transform 160ms ease, background 160ms ease;
    }

    .button:hover {
        transform: translateY(-1px);
    }

    .button-primary {
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        box-shadow: 0 12px 26px rgba(15, 95, 80, 0.2);
    }

    .button-secondary {
        background: #fff;
        color: #17211b;
        border-color: rgba(23, 33, 27, 0.14);
    }

    .hero-panel,
    .form-aside,
    .public-form,
    .result-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
    }

    .hero-panel {
        padding: 28px;
    }

    .hero-panel h2,
    .form-aside h2,
    .feature-band h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 800;
    }

    .status-row {
        display: inline-flex;
        align-items: center;
        gap: 8px;
        margin-bottom: 32px;
        border-radius: 999px;
        background: #e7f3ee;
        color: #0f5f50;
        padding: 8px 12px;
        font-size: 0.85rem;
        font-weight: 800;
    }

    .status-dot {
        width: 8px;
        height: 8px;
        border-radius: 50%;
        background: #0f5f50;
    }

    .process-list {
        display: grid;
        gap: 14px;
        margin: 22px 0 0;
        padding: 0;
        list-style: none;
    }

    .process-list li {
        display: grid;
        grid-template-columns: 44px 1fr;
        gap: 12px;
        align-items: start;
        color: #526158;
        line-height: 1.55;
    }

    .process-list span {
        color: #b5422b;
        font-weight: 900;
    }

    .feature-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 16px;
        padding: 0 0 58px;
    }

    .issue-band {
        display: grid;
        grid-template-columns: minmax(260px, 0.68fr) minmax(0, 1fr);
        gap: 24px;
        align-items: start;
        padding: 0 0 58px;
    }

    .stat-strip {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 10px;
        margin-top: 30px;
    }

    .stat-strip div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.74);
        padding: 14px;
    }

    .stat-strip strong,
    .stat-strip span {
        display: block;
    }

    .stat-strip strong {
        color: #0f5f50;
        font-size: 1.7rem;
        font-weight: 900;
    }

    .stat-strip span {
        color: #5c6a61;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .recent-band {
        padding: 0 0 68px;
    }

    .trust-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 14px;
        padding: 0 0 58px;
    }

    .trust-band article,
    .content-grid article {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.06);
        padding: 22px;
    }

    .trust-band strong,
    .trust-band span {
        display: block;
    }

    .trust-band strong,
    .content-grid h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.1rem;
        font-weight: 900;
    }

    .trust-band span,
    .content-grid p {
        margin: 10px 0 0;
        color: #5c6a61;
        line-height: 1.65;
    }

    .content-grid {
        display: grid;
        grid-template-columns: repeat(2, 1fr);
        gap: 14px;
        padding: 0 0 72px;
    }

    .section-heading {
        display: flex;
        align-items: end;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 16px;
    }

    .section-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.5rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .recent-grid {
        display: grid;
        grid-template-columns: repeat(4, 1fr);
        gap: 14px;
    }

    .recent-card {
        display: grid;
        gap: 10px;
        min-height: 170px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        color: #17211b;
        padding: 18px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        transition: border-color 160ms ease, transform 160ms ease, box-shadow 160ms ease;
    }

    .recent-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        box-shadow: 0 24px 70px rgba(23, 33, 27, 0.1);
        transform: translateY(-2px);
    }

    .recent-card span {
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .recent-card strong {
        font-size: 1.08rem;
        line-height: 1.3;
    }

    .recent-card small {
        align-self: end;
        color: #5c6a61;
        font-weight: 700;
        line-height: 1.5;
    }

    .issue-band h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.55rem, 3vw, 2.6rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-tags {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags span,
    .list-filter-row span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.74);
        color: #314038;
        padding: 9px 12px;
        font-size: 0.9rem;
        font-weight: 800;
        box-shadow: 0 8px 20px rgba(23, 33, 27, 0.04);
    }

    .feature-band article {
        border-top: 3px solid #0f5f50;
        background: rgba(255, 255, 255, 0.72);
        padding: 22px;
    }

    .feature-band p,
    .form-aside li,
    .result-card p {
        color: #5c6a61;
        line-height: 1.65;
    }

    .feature-icon,
    .result-icon {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        margin-bottom: 18px;
        border-radius: 8px;
        background: #b5422b;
        color: #fff;
        font-weight: 900;
    }

    .page-hero.compact {
        padding: 58px 0 30px;
    }

    .form-shell {
        display: grid;
        grid-template-columns: 320px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-shell {
        display: grid;
        grid-template-columns: 260px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-progress {
        display: grid;
        gap: 10px;
        position: sticky;
        top: 18px;
    }

    .wizard-step-indicator {
        display: grid;
        grid-template-columns: 38px 1fr;
        gap: 12px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.68);
        color: #526158;
        padding: 12px;
        text-align: left;
        cursor: pointer;
        transition: border-color 160ms ease, background 160ms ease, box-shadow 160ms ease;
    }

    .wizard-step-indicator span {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        border-radius: 10px;
        background: #e8eee9;
        color: #526158;
        font-weight: 900;
    }

    .wizard-step-indicator strong {
        color: #243128;
        font-size: 0.95rem;
    }

    .wizard-step-indicator.is-active {
        border-color: rgba(15, 95, 80, 0.36);
        background: #fff;
        box-shadow: 0 18px 44px rgba(23, 33, 27, 0.08);
    }

    .wizard-step-indicator.is-active span,
    .wizard-step-indicator.is-complete span {
        background: #0f5f50;
        color: #fff;
    }

    .wizard-form {
        min-height: 540px;
    }

    .wizard-step {
        display: none;
        gap: 20px;
    }

    .wizard-step.is-active {
        display: grid;
    }

    .step-heading {
        display: grid;
        gap: 8px;
        margin-bottom: 4px;
    }

    .step-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.45rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .step-heading p:not(.eyebrow) {
        margin: 0;
        color: #5c6a61;
        line-height: 1.6;
    }

    .choice-grid,
    .split-fields {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 14px;
        align-items: start;
    }

    .split-fields .field {
        align-self: start;
    }

    .choice-card {
        display: grid;
        gap: 12px;
        min-height: 210px;
        border: 1px solid rgba(23, 33, 27, 0.14);
        border-radius: 12px;
        background: linear-gradient(180deg, #ffffff, #fbfdf9);
        padding: 20px;
        cursor: pointer;
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .choice-card input {
        position: absolute;
        opacity: 0;
        pointer-events: none;
    }

    .choice-card:has(input:checked) {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .choice-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        transform: translateY(-1px);
    }

    .choice-card strong {
        color: #17211b;
        font-size: 1.16rem;
    }

    .choice-card small {
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.55;
    }

    .choice-icon {
        display: grid;
        width: 42px;
        height: 42px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #b5422b, #d26544);
        color: #fff;
        font-weight: 900;
    }

    .field select {
        width: 100%;
        min-height: 50px;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 600;
        outline: none;
    }

    .field select:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .manual-target {
        display: grid;
        gap: 4px;
        border: 1px solid rgba(181, 66, 43, 0.16);
        border-radius: 12px;
        background: #fff8f4;
        color: #5f453b;
        padding: 15px 16px;
    }

    .manual-target strong {
        color: #8f2f20;
    }

    .wizard-actions {
        display: flex;
        gap: 10px;
        flex-wrap: wrap;
        justify-content: flex-end;
        margin-top: 8px;
    }

    .form-aside {
        padding: 24px;
        position: sticky;
        top: 18px;
    }

    .form-aside ul {
        display: grid;
        gap: 12px;
        margin: 20px 0 0;
        padding-left: 18px;
    }

    .public-form {
        display: grid;
        gap: 18px;
        padding: 26px;
    }

    .field {
        display: grid;
        gap: 8px;
        color: #17211b;
        font-weight: 800;
    }

    .field em {
        color: #7a877e;
        font-size: 0.82rem;
        font-style: normal;
        font-weight: 600;
    }

    .field input,
    .field textarea {
        width: 100%;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 500;
        outline: none;
    }

    .field textarea {
        resize: vertical;
        min-height: 190px;
    }

    .field input:focus,
    .field textarea:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .field small,
    .field-error {
        color: #b5422b;
        font-weight: 700;
    }

    [data-entity-hint] {
        color: #66746c;
        font-size: 0.82rem;
        line-height: 1.35;
    }

    .file-field small {
        color: #66746c;
    }

    .consent-box {
        display: grid;
        gap: 16px;
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 12px;
        background: #f4faf7;
        padding: 18px;
    }

    .check-field {
        display: grid;
        grid-template-columns: 22px 1fr;
        gap: 10px;
        align-items: start;
        color: #314038;
        font-weight: 700;
        line-height: 1.5;
    }

    .check-field input {
        width: 18px;
        height: 18px;
        margin-top: 3px;
        accent-color: #0f5f50;
    }

    .form-submit {
        width: fit-content;
        min-width: 180px;
    }

    .alert {
        display: grid;
        gap: 4px;
        border-radius: 10px;
        padding: 14px 16px;
    }

    .alert-error {
        background: #fff1ed;
        color: #8f2f20;
        border: 1px solid rgba(181, 66, 43, 0.22);
    }

    .track-shell,
    .result-page,
    .report-detail {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
        padding: 0 0 72px;
    }

    .complaints-list {
        display: grid;
        gap: 14px;
        padding: 0 0 72px;
    }

    .filter-panel {
        display: grid;
        grid-template-columns: repeat(5, minmax(0, 1fr));
        gap: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        padding: 16px;
    }

    .filter-actions {
        display: flex;
        align-items: end;
        gap: 8px;
    }

    .list-summary {
        display: inline-flex;
        align-items: baseline;
        gap: 8px;
        color: #526158;
        margin: 6px 0;
    }

    .list-summary strong {
        color: #0f5f50;
        font-size: 1.45rem;
    }

    .list-filter-row {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        margin-bottom: 12px;
    }

    .complaint-item,
    .empty-state {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
    }

    .empty-state.compact {
        grid-column: 1 / -1;
        padding: 24px;
    }

    .complaint-item {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 18px;
        padding: 20px;
    }

    .complaint-item h2,
    .empty-state h2 {
        margin: 8px 0 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 900;
        letter-spacing: 0;
    }

    .complaint-item h2 a {
        color: inherit;
    }

    .complaint-item p,
    .empty-state p {
        margin: 8px 0 0;
        color: #5c6a61;
    }

    .complaint-item time,
    .complaint-type {
        color: #b5422b;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
        white-space: nowrap;
    }

    .empty-state {
        display: grid;
        justify-items: start;
        gap: 10px;
        padding: 34px;
        background:
            linear-gradient(135deg, rgba(15, 95, 80, 0.08), transparent 45%),
            rgba(255, 255, 255, 0.9);
    }

    .back-link {
        display: inline-flex;
        margin: 12px 0 16px;
        color: #0f5f50;
        font-weight: 900;
    }

    .detail-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.9);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
        padding: clamp(24px, 5vw, 46px);
    }

    .official-responses {
        display: grid;
        gap: 16px;
        margin-top: 28px;
    }

    .report-timeline {
        display: grid;
        gap: 18px;
        margin-top: 28px;
    }

    .timeline-list {
        display: grid;
        gap: 12px;
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .timeline-item {
        display: grid;
        grid-template-columns: 18px minmax(0, 1fr);
        gap: 14px;
        align-items: start;
    }

    .timeline-item > span {
        width: 14px;
        height: 14px;
        margin-top: 5px;
        border: 3px solid #39ce96;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 0 0 5px rgba(57, 206, 150, 0.12);
    }

    .timeline-item div {
        display: grid;
        gap: 4px;
        border-bottom: 1px solid #eef0f5;
        padding-bottom: 12px;
    }

    .timeline-item:last-child div {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .timeline-item strong {
        color: #17211b;
    }

    .timeline-item time {
        color: #7d8395;
        font-size: 0.86rem;
        font-weight: 800;
    }

    .timeline-item p {
        margin: 0;
        color: #545b6a;
        line-height: 1.55;
    }

    .official-response-card {
        border: 1px solid rgba(57, 206, 150, 0.25);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.08);
        padding: 22px;
    }

    .official-response-card div {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 10px;
    }

    .official-response-card strong {
        color: #17211b;
        font-size: 1.02rem;
    }

    .official-response-card time {
        color: #7d8395;
        font-size: 0.88rem;
        font-weight: 800;
    }

    .official-response-card p {
        margin: 0;
        color: #414653;
        line-height: 1.7;
    }

    .auth-muted-link {
        display: inline-flex;
        width: fit-content;
        margin-top: 14px;
        color: #6757ee;
        font-weight: 900;
        text-decoration: none;
    }

    .account-list {
        display: grid;
        gap: 14px;
        width: min(100% - 32px, 1120px);
        margin: 0 auto 72px;
    }

    .account-report-card {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 20px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .account-report-card div:first-child {
        display: grid;
        gap: 6px;
        min-width: 0;
    }

    .account-report-card span {
        color: #6757ee;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .account-report-card strong {
        overflow-wrap: anywhere;
        color: #17211b;
        font-size: 1.08rem;
    }

    .account-report-card small {
        color: #7d8395;
        font-weight: 700;
    }

    .account-report-meta {
        display: grid;
        justify-items: end;
        gap: 8px;
    }

    .account-report-meta code {
        border-radius: 999px;
        background: #f2f4fa;
        padding: 8px 10px;
        color: #17211b;
        font-weight: 900;
    }

    .detail-kicker {
        display: flex;
        justify-content: space-between;
        gap: 16px;
        color: #b5422b;
        font-size: 0.84rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-card h1 {
        max-width: 820px;
        margin: 16px 0 24px;
        color: #17211b;
        font-size: clamp(2rem, 5vw, 4rem);
        line-height: 1.04;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .detail-meta {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 10px;
        margin: 0 0 28px;
    }

    .detail-meta div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 10px;
        background: #f6fffb;
        padding: 14px;
    }

    .detail-meta dt {
        color: #65736b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-meta dd {
        margin: 6px 0 0;
        color: #17211b;
        font-weight: 800;
    }

    .detail-body {
        color: #314038;
        font-size: 1.05rem;
        line-height: 1.8;
    }

    .track-form,
    .result-card {
        max-width: 620px;
    }

    .result-card {
        display: grid;
        gap: 16px;
        padding: 32px;
    }

    .result-card.wide {
        max-width: 900px;
    }

    .tracking-code {
        width: fit-content;
        border-radius: 10px;
        background: #17211b;
        color: #fff;
        font-size: 1.8rem;
        letter-spacing: 0.08em;
        padding: 12px 16px;
    }

    .tracking-box,
    .result-actions {
        display: flex;
        align-items: center;
        flex-wrap: wrap;
        gap: 10px;
    }

    .copy-feedback {
        margin: 0;
        color: #0f5f50;
        font-weight: 900;
    }

    .file-list {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
    }

    .file-list span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: #f6fffb;
        color: #314038;
        padding: 7px 10px;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .site-footer {
        display: flex;
        gap: 14px;
        flex-wrap: wrap;
        justify-content: space-between;
        border-top: 1px solid rgba(23, 33, 27, 0.1);
        color: #68766d;
        padding: 22px 0 28px;
        font-size: 0.9rem;
    }

    .site-footer a {
        color: #0f5f50;
        font-weight: 900;
    }
}

@media (max-width: 820px) {
    .site-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .site-nav {
        justify-content: flex-start;
    }

    .hero,
    .decision-hero,
    .form-shell,
    .wizard-shell,
    .feature-band,
    .issue-band,
    .recent-grid,
    .trust-band,
    .content-grid {
        grid-template-columns: 1fr;
    }

    .stat-strip {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hero {
        min-height: auto;
        padding-top: 30px;
    }

    .form-aside,
    .wizard-progress {
        position: static;
    }

    .wizard-progress {
        grid-template-columns: repeat(3, 1fr);
    }

    .wizard-step-indicator {
        grid-template-columns: 1fr;
        justify-items: center;
        text-align: center;
    }

    .choice-grid,
    .split-fields,
    .filter-panel,
    .detail-meta {
        grid-template-columns: 1fr;
    }

    .form-submit,
    .hero-actions .button,
    .wizard-actions .button {
        width: 100%;
    }

    .decision-card {
        grid-template-columns: 1fr;
    }

    .complaint-item {
        align-items: flex-start;
        flex-direction: column;
    }
}

@layer components {
    .public-body {
        background: #f3f4f8;
        color: #24243f;
    }

    .sr-only {
        position: absolute;
        width: 1px;
        height: 1px;
        padding: 0;
        margin: -1px;
        overflow: hidden;
        clip: rect(0, 0, 0, 0);
        white-space: nowrap;
        border: 0;
    }

    .site-header,
    .home-livebar,
    .home-hero,
    .complaint-wall,
    .home-insights,
    .topic-band,
    .site-footer {
        width: min(1580px, calc(100% - 48px));
        margin-inline: auto;
    }

    .site-header {
        position: sticky;
        top: 0;
        z-index: 30;
        display: grid;
        grid-template-columns: auto 1fr auto;
        align-items: center;
        gap: 34px;
        width: 100%;
        margin: 0;
        border: 0;
        border-radius: 0;
        background: rgba(255, 255, 255, 0.96);
        padding: 26px max(24px, calc((100vw - 1580px) / 2));
        box-shadow: 0 1px 0 rgba(36, 36, 63, 0.06);
        backdrop-filter: blur(16px);
    }

    .brand {
        gap: 9px;
        color: #171743;
        font-size: clamp(1.45rem, 2vw, 2rem);
        font-weight: 900;
        letter-spacing: 0;
        white-space: nowrap;
    }

    .brand-symbol {
        display: grid;
        width: 32px;
        height: 32px;
        place-items: center;
        border-radius: 11px 11px 11px 4px;
        background: linear-gradient(145deg, #6757ee, #8b7cf6);
        color: #fff;
        font-size: 1.15rem;
        font-weight: 950;
        line-height: 1;
        box-shadow: 0 7px 18px rgba(103, 87, 238, 0.25);
    }

    .brand-text {
        display: inline-block;
    }

    .site-nav {
        justify-content: flex-start;
        gap: 28px;
    }

    .site-nav a,
    .login-link {
        border: 0;
        border-radius: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font-size: 1rem;
        font-weight: 800;
        box-shadow: none;
    }

    .site-nav a:hover,
    .login-link:hover {
        background: transparent;
        color: #171743;
        transform: none;
    }

    .header-actions {
        display: inline-flex;
        align-items: center;
        gap: 22px;
        justify-content: flex-end;
        white-space: nowrap;
    }

    .header-actions form {
        margin: 0;
    }

    .user-chip {
        max-width: 180px;
        overflow: hidden;
        color: #34364f;
        font-weight: 900;
        text-overflow: ellipsis;
        white-space: nowrap;
    }

    .text-button {
        border: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font: inherit;
        font-weight: 800;
        cursor: pointer;
    }

    .text-button:hover {
        color: #171743;
    }

    .nav-cta,
    .button-primary {
        border-radius: 999px;
        background: #6757ee;
        color: #fff;
        box-shadow: 0 14px 34px rgba(103, 87, 238, 0.24);
    }

    .button-primary:hover {
        background: #5948dd;
    }

    .button-secondary {
        border-color: #e7e9f2;
        border-radius: 999px;
        color: #34364f;
        background: #fff;
    }

    .home-livebar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 22px;
        width: 100%;
        margin: 0;
        background: #262538;
        color: #fff;
        padding: 18px max(24px, calc((100vw - 1580px) / 2));
    }

    .home-livebar div {
        display: inline-flex;
        align-items: baseline;
        gap: 24px;
        font-weight: 900;
    }

    .home-livebar span,
    .home-livebar p {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 800;
    }

    .home-livebar p {
        margin: 0;
    }

    .home-livebar strong {
        color: #35d49b;
        font-size: clamp(1.7rem, 3vw, 2.35rem);
        letter-spacing: 0;
    }

    .home-livebar a {
        border-radius: 999px;
        background: #35d49b;
        color: #fff;
        padding: 12px 22px;
        font-weight: 900;
    }

    .home-hero {
        display: grid;
        grid-template-columns: minmax(420px, 0.86fr) minmax(480px, 1fr);
        gap: 34px;
        align-items: stretch;
        min-height: 560px;
        padding: 46px 0 62px;
    }

    .home-copy {
        display: flex;
        flex-direction: column;
        justify-content: center;
        padding-left: clamp(0px, 4vw, 70px);
    }

    .home-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #33343e;
        font-size: clamp(3rem, 5.2vw, 4.85rem);
        font-weight: 700;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .home-copy .lead {
        max-width: 670px;
        color: #727783;
        font-size: 1.18rem;
    }

    .home-search {
        display: grid;
        grid-template-columns: 1fr 160px;
        gap: 0;
        width: min(700px, 100%);
        margin-top: 28px;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 18px 45px rgba(44, 46, 70, 0.08);
        overflow: hidden;
    }

    .home-search label {
        display: block;
    }

    .home-search input {
        width: 100%;
        height: 76px;
        border: 0;
        outline: 0;
        color: #34364f;
        padding: 0 30px;
        font-size: 1.05rem;
        font-weight: 800;
    }

    .home-search input::placeholder {
        color: #9ca2b2;
    }

    .home-search button {
        border: 0;
        background: #39ce96;
        color: #fff;
        font-size: 1.1rem;
        font-weight: 900;
        cursor: pointer;
    }

    .home-quick-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 12px;
        margin-top: 22px;
    }

    .home-showcase {
        position: relative;
        display: grid;
        grid-template-columns: 0.9fr 1.1fr;
        grid-template-rows: 174px 174px 174px;
        gap: 0;
        min-height: 522px;
        overflow: hidden;
        border-radius: 0 0 0 86px;
        background:
            linear-gradient(90deg, transparent 0 15%, #e8ebf5 15% 100%);
    }

    .showcase-panel,
    .showcase-card {
        display: grid;
        align-content: center;
        padding: clamp(24px, 4vw, 44px);
    }

    .showcase-panel span,
    .showcase-panel small {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 900;
    }

    .showcase-panel strong {
        color: #fff;
        font-size: clamp(3rem, 5vw, 5.2rem);
        line-height: 0.95;
    }

    .purple-panel {
        grid-column: 1 / 3;
        background: #6757ee;
        border-bottom-left-radius: 88px;
    }

    .green-panel {
        grid-column: 2;
        grid-row: 2;
        background: #39ce96;
        border-top-left-radius: 120px;
    }

    .showcase-card {
        grid-template-columns: 64px 1fr;
        gap: 18px;
        align-items: center;
        background: #fff;
        color: #323442;
        box-shadow: 0 20px 50px rgba(44, 46, 70, 0.08);
    }

    .showcase-card:first-of-type {
        grid-column: 1;
        grid-row: 2;
    }

    .showcase-card.accent {
        grid-column: 1 / 3;
        grid-row: 3;
        width: min(620px, 86%);
        margin: -18px auto 0 0;
        border-radius: 0 28px 28px 0;
    }

    .avatar {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .showcase-card strong,
    .showcase-card small {
        display: block;
    }

    .showcase-card strong {
        font-size: 1.2rem;
        line-height: 1.2;
    }

    .showcase-card small {
        margin-top: 6px;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.45;
    }

    .complaint-wall {
        padding: 44px 0 70px;
    }

    .complaint-wall .section-heading {
        margin-bottom: 26px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .complaint-wall .section-heading h2,
    .topic-band h2 {
        color: #7a7e89;
        font-size: clamp(2.2rem, 4.2vw, 4rem);
        font-weight: 500;
    }

    .complaint-card-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 22px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .feed-card {
        display: grid;
        gap: 24px;
        min-height: 245px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        color: #3a3d4a;
        padding: 30px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .feed-card:hover {
        transform: translateY(-4px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .feed-card-top {
        display: grid;
        grid-template-columns: 54px 1fr;
        gap: 14px;
        align-items: center;
    }

    .feed-card-top strong,
    .feed-card-top small {
        display: block;
    }

    .feed-card-top strong {
        color: #34364a;
        font-size: 1.05rem;
        font-weight: 900;
    }

    .feed-card-top small {
        margin-top: 2px;
        color: #9aa0ad;
        font-weight: 800;
    }

    .feed-card h3 {
        margin: 0;
        color: #3d3f49;
        font-size: clamp(1.25rem, 2vw, 1.9rem);
        font-weight: 900;
        line-height: 1.24;
        letter-spacing: 0;
    }

    .feed-card p {
        margin: 0;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.55;
    }

    .empty-feed {
        grid-column: span 2;
        background:
            linear-gradient(135deg, #ffffff 0 66%, #39ce96 66% 100%);
    }

    .topic-feed:nth-child(3n) .avatar {
        background: #6757ee;
    }

    .topic-feed:nth-child(3n + 1) .avatar {
        background: #39ce96;
    }

    .topic-feed:nth-child(3n + 2) .avatar {
        background: #ffc61a;
    }

    .home-insights {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(0, 1.05fr);
        gap: 24px;
        padding: 0 clamp(0px, 4vw, 70px) 74px;
    }

    .trend-panel,
    .talked-panel {
        border-radius: 8px;
        background: #fff;
        padding: 26px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        min-width: 0;
    }

    .section-heading.compact {
        align-items: start;
        margin-bottom: 20px;
    }

    .section-heading.compact h2 {
        margin: 0;
        color: #34364a;
        font-size: clamp(1.4rem, 2.4vw, 2.2rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .section-heading.compact > a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .trend-rank-list,
    .talked-list {
        display: grid;
        gap: 10px;
    }

    .trend-rank-row,
    .talked-row {
        display: grid;
        gap: 14px;
        align-items: center;
        color: #34364a;
        transition: transform 160ms ease, background 160ms ease;
    }

    .trend-rank-row {
        grid-template-columns: 42px minmax(0, 1fr) auto;
        border-radius: 8px;
        background: #f5f6fb;
        padding: 14px;
    }

    .trend-rank-row:hover,
    .talked-row:hover {
        transform: translateY(-2px);
        background: #eff1ff;
    }

    .trend-rank-row span {
        display: grid;
        width: 36px;
        height: 36px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .trend-rank-row:nth-child(2n) span {
        background: #39ce96;
    }

    .trend-rank-row:nth-child(3n) span {
        background: #ffc61a;
    }

    .trend-rank-row div,
    .talked-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .trend-rank-row strong,
    .talked-row strong {
        overflow-wrap: anywhere;
        font-size: 1rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .trend-rank-row small,
    .talked-row small {
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.35;
    }

    .trend-rank-row em {
        color: #39ce96;
        font-size: 1.45rem;
        font-style: normal;
        font-weight: 900;
    }

    .talked-row {
        grid-template-columns: 54px minmax(0, 1fr);
        border-bottom: 1px solid #eef0f5;
        padding: 10px 0 14px;
    }

    .talked-row:last-child {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .entity-profile {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 86px;
    }

    .entity-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        margin-bottom: 22px;
    }

    .entity-hero h1 {
        max-width: 960px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.4rem, 4.8vw, 5rem);
        font-weight: 900;
        line-height: 0.98;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .entity-stats {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
        margin-bottom: 24px;
    }

    .entity-stats article,
    .entity-panel,
    .solution-feedback-card {
        border-radius: 8px;
        background: #fff;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .entity-stats article {
        display: grid;
        gap: 6px;
        padding: 22px;
    }

    .entity-stats strong {
        color: #39ce96;
        font-size: 2.4rem;
        font-weight: 900;
        line-height: 1;
    }

    .entity-stats span {
        color: #6f7584;
        font-weight: 900;
    }

    .entity-profile-grid {
        display: grid;
        grid-template-columns: minmax(320px, 0.42fr) minmax(0, 1fr);
        gap: 20px;
        align-items: start;
    }

    .entity-panel {
        padding: 24px;
    }

    .entity-topic-list,
    .entity-report-list {
        display: grid;
        gap: 10px;
    }

    .entity-topic-list a,
    .entity-report-row {
        display: grid;
        align-items: center;
        gap: 14px;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
    }

    .entity-topic-list a {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-topic-list span,
    .entity-report-row strong {
        overflow-wrap: anywhere;
        font-weight: 900;
    }

    .entity-topic-list strong {
        color: #6757ee;
        font-size: 1.4rem;
        font-weight: 900;
    }

    .entity-report-row {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-report-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .entity-report-row small {
        color: #8a8f9d;
        font-weight: 800;
    }

    .entity-report-row > span,
    .solution-badge {
        border-radius: 999px;
        background: #eef0f6;
        color: #626879;
        padding: 8px 10px;
        font-size: 0.84rem;
        font-weight: 900;
        white-space: nowrap;
    }

    .entity-report-row > span.is-solved,
    .solution-badge.is-solved {
        background: #e8fbf3;
        color: #12976f;
    }

    .entity-report-row > span.is-unresolved,
    .solution-badge.is-unresolved {
        background: #fff1ed;
        color: #b5422b;
    }

    .solution-feedback-card {
        display: grid;
        gap: 18px;
        margin-top: 28px;
        padding: 24px;
    }

    .solution-feedback-card h2 {
        margin: 0;
        color: #30323e;
        font-size: clamp(1.5rem, 2.8vw, 2.5rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .solution-feedback-card p:not(.eyebrow) {
        margin: 8px 0 0;
        color: #6f7584;
        font-weight: 750;
    }

    .solution-feedback-card form {
        display: grid;
        gap: 14px;
    }

    .solution-actions {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 10px;
    }

    .solution-actions label {
        display: grid;
        grid-template-columns: 20px 1fr;
        gap: 10px;
        align-items: center;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
        font-weight: 900;
        cursor: pointer;
    }

    .solution-actions input {
        accent-color: #39ce96;
    }

    .complaint-meta a {
        border-radius: 999px;
        background: #f2f4fa;
        color: #6757ee;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .topic-band {
        display: grid;
        grid-template-columns: minmax(280px, 0.45fr) 1fr;
        gap: 34px;
        align-items: start;
        padding: 38px clamp(0px, 4vw, 70px) 90px;
    }

    .auth-hero {
        max-width: 760px;
    }

    .auth-shell {
        width: min(720px, calc(100% - 32px));
        margin: 0 auto;
        padding: 0 0 78px;
    }

    .auth-form {
        background: #fff;
    }

    .auth-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        align-items: center;
    }

    .complaints-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 28px;
    }

    .complaints-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .complaints-explorer {
        display: grid;
        grid-template-columns: 360px minmax(0, 1fr);
        gap: 24px;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 82px;
    }

    .issue-directory {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 28px;
    }

    .issue-directory .section-heading {
        margin-bottom: 18px;
    }

    .issue-directory .section-heading h2 {
        margin: 0;
        color: #7a7e89;
        font-size: clamp(1.9rem, 3.4vw, 3.4rem);
        font-weight: 500;
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-directory-grid {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
    }

    .issue-directory-card {
        display: grid;
        align-content: start;
        gap: 14px;
        min-height: 210px;
        border-radius: 8px;
        background: #fff;
        color: #353744;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .issue-directory-card:hover {
        transform: translateY(-3px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .issue-directory-card span {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .issue-directory-card:nth-child(3n + 2) span {
        background: #39ce96;
    }

    .issue-directory-card:nth-child(3n) span {
        background: #ffc61a;
    }

    .issue-directory-card strong {
        font-size: 1.12rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .issue-directory-card small {
        color: #7d8395;
        font-size: 0.92rem;
        font-weight: 750;
        line-height: 1.55;
    }

    .complaints-sidebar {
        display: grid;
        gap: 16px;
        align-content: start;
        position: sticky;
        top: 126px;
    }

    .filter-panel.upgraded {
        grid-template-columns: 1fr;
        gap: 14px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .filter-panel.upgraded .filter-actions {
        align-items: stretch;
    }

    .filter-panel.upgraded .button {
        flex: 1;
    }

    .topic-shortcuts {
        display: grid;
        gap: 8px;
        border-radius: 8px;
        background: #262538;
        padding: 20px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .topic-shortcuts strong {
        color: #fff;
        font-size: 1.05rem;
        font-weight: 900;
        margin-bottom: 4px;
    }

    .topic-shortcuts a {
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.08);
        color: rgba(255, 255, 255, 0.88);
        padding: 10px 12px;
        font-weight: 800;
        line-height: 1.35;
    }

    .topic-shortcuts a:hover {
        background: #39ce96;
        color: #fff;
    }

    .complaints-results {
        display: grid;
        gap: 16px;
        min-width: 0;
    }

    .results-toolbar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        border-radius: 8px;
        background: #fff;
        padding: 18px 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.06);
    }

    .results-toolbar div {
        display: flex;
        align-items: baseline;
        flex-wrap: wrap;
        gap: 8px;
    }

    .results-toolbar strong {
        color: #39ce96;
        font-size: 2rem;
        font-weight: 900;
        line-height: 1;
    }

    .results-toolbar span,
    .results-toolbar small {
        color: #7d8395;
        font-weight: 900;
    }

    .results-toolbar a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .complaints-card-list {
        display: grid;
        gap: 14px;
    }

    .complaint-item.upgraded {
        display: grid;
        grid-template-columns: 64px minmax(0, 1fr) auto;
        align-items: center;
        gap: 18px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .complaint-avatar {
        display: grid;
        width: 58px;
        height: 58px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.35rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded:nth-child(3n + 1) .complaint-avatar {
        background: #6757ee;
    }

    .complaint-item.upgraded:nth-child(3n + 2) .complaint-avatar {
        background: #39ce96;
    }

    .complaint-main {
        min-width: 0;
    }

    .complaint-kicker,
    .complaint-meta {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        align-items: center;
    }

    .complaint-kicker span,
    .complaint-kicker time {
        color: #8d93a4;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded h2 {
        margin: 8px 0 12px;
        color: #353744;
        font-size: clamp(1.25rem, 2vw, 1.72rem);
        font-weight: 900;
        line-height: 1.22;
        letter-spacing: 0;
    }

    .complaint-item.upgraded h2 a {
        color: inherit;
    }

    .complaint-meta span {
        border-radius: 999px;
        background: #f2f4fa;
        color: #626879;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .detail-link {
        border-radius: 999px;
        background: #f2f4ff;
        color: #6757ee;
        padding: 10px 15px;
        font-weight: 900;
    }

    .empty-state.upgraded {
        border: 0;
        border-radius: 8px;
        background:
            linear-gradient(135deg, #ffffff 0 68%, #39ce96 68% 100%);
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .pagination-shell {
        color: #626879;
        font-weight: 800;
    }

    .municipality-hero,
    .municipality-topics,
    .municipality-grid {
        width: min(1320px, calc(100% - 48px));
        margin-inline: auto;
    }

    .municipality-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        padding: 56px 0 22px;
    }

    .municipality-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .municipality-topics {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        padding-bottom: 22px;
    }

    .municipality-topics a {
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 11px 14px;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .municipality-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 16px;
        padding-bottom: 86px;
    }

    .municipality-card {
        display: grid;
        gap: 18px;
        border-radius: 8px;
        background: #fff;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .municipality-card-top {
        display: grid;
        grid-template-columns: 56px 1fr;
        gap: 14px;
        align-items: center;
    }

    .municipality-card-top span {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
    }

    .municipality-card:nth-child(3n + 2) .municipality-card-top span {
        background: #39ce96;
    }

    .municipality-card:nth-child(3n) .municipality-card-top span {
        background: #ffc61a;
    }

    .municipality-card-top strong,
    .municipality-card-top small {
        display: block;
    }

    .municipality-card-top strong {
        color: #353744;
        font-size: 1.15rem;
        font-weight: 900;
        line-height: 1.25;
    }

    .municipality-card-top small {
        margin-top: 4px;
        color: #8a8f9d;
        font-weight: 800;
    }

    .municipality-count {
        display: flex;
        align-items: baseline;
        gap: 8px;
        border-radius: 8px;
        background: #f2f4fa;
        padding: 16px;
    }

    .municipality-count strong {
        color: #39ce96;
        font-size: 2.3rem;
        font-weight: 900;
        line-height: 1;
    }

    .municipality-count span {
        color: #7d8395;
        font-weight: 900;
    }

    .municipality-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags {
        align-items: flex-start;
    }

    .issue-tags a,
    .issue-tags span,
    .list-filter-row span {
        border: 0;
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 12px 16px;
        font-size: 0.95rem;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .issue-tags a:hover {
        color: #fff;
        background: #6757ee;
    }
}

@media (max-width: 980px) {
    @layer components {
        .site-header {
            grid-template-columns: 1fr;
            gap: 16px;
            padding: 18px 18px;
        }

        .site-nav,
        .header-actions {
            width: 100%;
            justify-content: flex-start;
            flex-wrap: wrap;
        }

        .brand {
            min-width: 0;
        }

        .brand-text {
            overflow-wrap: anywhere;
        }

        .header-actions form {
            display: inline-flex;
        }

        .account-report-card {
            grid-template-columns: 1fr;
        }

        .account-report-meta {
            justify-items: start;
        }

        .home-livebar {
            align-items: flex-start;
            flex-direction: column;
            padding: 16px 18px;
        }

        .home-hero,
        .home-insights,
        .entity-hero,
        .entity-stats,
        .entity-profile-grid,
        .topic-band,
        .complaint-card-grid,
        .issue-directory-grid,
        .municipality-hero,
        .municipality-grid,
        .complaints-hero,
        .complaints-explorer {
            grid-template-columns: 1fr;
        }

        .complaints-sidebar {
            position: static;
        }

        .home-hero {
            min-height: auto;
            padding: 38px 0 50px;
        }

        .home-copy,
        .complaint-wall .section-heading,
        .complaint-card-grid,
        .home-insights,
        .topic-band {
            padding-inline: 0;
        }

        .home-showcase {
            grid-template-columns: 1fr;
            grid-template-rows: none;
            min-height: auto;
            border-radius: 26px;
        }

        .purple-panel,
        .green-panel,
        .showcase-card,
        .showcase-card:first-of-type,
        .showcase-card.accent {
            grid-column: auto;
            grid-row: auto;
            width: auto;
            margin: 0;
            border-radius: 0;
        }

        .empty-feed {
            grid-column: auto;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header,
        .home-livebar,
        .home-hero,
        .entity-profile,
        .home-insights,
        .complaint-wall,
        .topic-band,
        .site-footer {
            width: min(100% - 28px, 1580px);
        }

        .site-header,
        .home-livebar {
            width: 100%;
        }

        .home-search {
            grid-template-columns: 1fr;
            border-radius: 18px;
        }

        .site-nav a,
        .login-link,
        .text-button {
            min-height: 42px;
            align-items: center;
        }

        .nav-cta,
        .auth-actions .button,
        .municipality-actions .button {
            width: 100%;
            justify-content: center;
        }

        .auth-actions,
        .municipality-actions,
        .official-response-card div {
            flex-direction: column;
            align-items: stretch;
        }

        .split-fields {
            grid-template-columns: 1fr;
        }

        .public-form,
        .auth-form,
        .auth-card {
            padding: 20px;
        }

        .account-list {
            width: min(100% - 28px, 1120px);
        }

        .home-search input,
        .home-search button {
            height: 60px;
        }

        .home-copy h1 {
            font-size: clamp(2.45rem, 14vw, 3.5rem);
        }

        .complaint-wall .section-heading {
            align-items: flex-start;
            flex-direction: column;
        }

        .feed-card {
            min-height: auto;
            padding: 22px;
        }

        .solution-actions,
        .entity-report-row {
            grid-template-columns: 1fr;
        }

        .complaints-hero,
        .issue-directory,
        .municipality-hero,
        .municipality-topics,
        .municipality-grid,
        .complaints-explorer {
            width: min(100% - 28px, 1320px);
        }

        .complaint-item.upgraded {
            grid-template-columns: 52px minmax(0, 1fr);
        }

        .detail-link {
            grid-column: 2;
            width: fit-content;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header {
            position: static;
            display: flex;
            grid-template-columns: 1fr auto;
            align-items: center;
            justify-content: space-between;
            gap: 8px;
            min-height: 0;
            padding: 8px 12px;
            backdrop-filter: none;
        }

        .brand {
            align-self: center;
            gap: 7px;
            min-width: 0;
            font-size: 0.98rem;
        }

        .brand-symbol {
            width: 26px;
            height: 26px;
            border-radius: 7px;
            font-size: 0.85rem;
        }

        .brand-text {
            overflow: hidden;
            overflow-wrap: normal;
            text-overflow: ellipsis;
            white-space: nowrap;
        }

        .site-nav {
            display: none;
        }

        .header-actions {
            width: auto;
            flex: 0 0 auto;
            gap: 0;
            justify-content: flex-end;
        }

        .header-actions .login-link,
        .header-actions form,
        .header-actions .text-button {
            display: none;
        }

        .nav-cta {
            width: auto;
            min-height: 34px;
            padding: 7px 10px;
            font-size: 0.76rem;
            white-space: nowrap;
        }
    }
}

@layer components {
        .contextual-complaints {
            width: calc(100% - 20px);
            padding: 8px 0 26px;
        }

        .contextual-complaints-grid {
            grid-template-columns: 1fr;
            gap: 9px;
        }

        .contextual-complaint-card {
            border-radius: 13px;
            padding: 14px;
        }

        .contextual-complaint-card h2 {
            margin-bottom: 10px;
            font-size: 0.98rem;
        }

        .contextual-complaint-card form {
            grid-template-columns: minmax(0, 1fr) auto;
            gap: 6px;
        }

        .contextual-complaint-card select,
        .contextual-complaint-card button {
            height: 40px;
            min-height: 40px;
            font-size: 0.76rem;
        }

        .contextual-complaint-card button {
            padding-inline: 10px;
        }
    }
}

@layer components {
    .site-header {
        position: static;
        min-height: 64px;
        padding-block: 12px;
    }

    .simple-home-hero,
    .simple-browse,
    .simple-recent {
        width: min(1180px, calc(100% - 40px));
        margin-inline: auto;
    }

    .simple-home-hero {
        padding: 72px 0 58px;
    }

    .simple-home-copy {
        max-width: 820px;
        margin-inline: auto;
        text-align: center;
    }

    .simple-home-copy h1 {
        margin: 0;
        color: #24243f;
        font-size: clamp(2.35rem, 6vw, 4.8rem);
        font-weight: 900;
        line-height: 1.02;
        letter-spacing: -0.045em;
        text-wrap: balance;
    }

    .simple-home-copy > p:not(.eyebrow) {
        max-width: 690px;
        margin: 20px auto 0;
        color: #696e7e;
        font-size: 1.08rem;
        font-weight: 650;
        line-height: 1.7;
    }

    .simple-home-search {
        display: grid;
        grid-template-columns: 1fr auto;
        max-width: 720px;
        margin: 30px auto 0;
        border: 1px solid #dedfeb;
        border-radius: 14px;
        background: #fff;
        padding: 6px;
        box-shadow: 0 18px 48px rgba(40, 42, 64, 0.08);
    }

    .simple-home-search input {
        width: 100%;
        height: 52px;
        border: 0;
        outline: 0;
        background: transparent;
        padding: 0 16px;
        color: #24243f;
        font: inherit;
        font-weight: 750;
        box-sizing: border-box;
    }

    .simple-home-search button {
        min-width: 92px;
        border: 0;
        border-radius: 10px;
        background: #6757ee;
        color: #fff;
        padding: 0 22px;
        font: inherit;
        font-weight: 900;
        cursor: pointer;
    }

    .simple-home-actions {
        display: flex;
        justify-content: center;
        gap: 10px;
        margin-top: 18px;
    }

    .simple-browse,
    .simple-recent {
        padding: 42px 0;
    }

    .simple-section-heading {
        display: flex;
        align-items: end;
        justify-content: space-between;
        gap: 20px;
        margin-bottom: 20px;
    }

    .simple-section-heading h2 {
        margin: 0;
        color: #24243f;
        font-size: clamp(1.65rem, 3vw, 2.5rem);
        font-weight: 900;
        letter-spacing: -0.025em;
    }

    .simple-section-heading > a {
        color: #6757ee;
        font-weight: 900;
    }

    .simple-browse-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 16px;
    }

    .simple-browse-card {
        border: 1px solid #e2e3ec;
        border-radius: 18px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 14px 40px rgba(40, 42, 64, 0.05);
    }

    .simple-card-heading {
        display: grid;
        grid-template-columns: 38px 1fr;
        gap: 12px;
        align-items: start;
        margin-bottom: 16px;
    }

    .simple-card-heading > span {
        display: grid;
        width: 34px;
        height: 34px;
        place-items: center;
        border-radius: 10px;
        background: #eeeafd;
        color: #6757ee;
        font-size: 0.75rem;
        font-weight: 900;
    }

    .simple-card-heading h3 {
        margin: 0;
        color: #24243f;
        font-size: 1.2rem;
        font-weight: 900;
    }

    .simple-card-heading p {
        margin: 5px 0 0;
        color: #7c8190;
        font-size: 0.9rem;
        line-height: 1.45;
    }

    .simple-link-list {
        display: grid;
    }

    .simple-link-list a {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 12px;
        border-top: 1px solid #eff0f5;
        color: #3c3e51;
        padding: 11px 2px;
        font-size: 0.91rem;
        font-weight: 800;
    }

    .simple-link-list b {
        color: #9a9dad;
        font-size: 1.1rem;
    }

    .simple-all-link {
        display: inline-flex;
        margin-top: 14px;
        color: #6757ee;
        font-size: 0.9rem;
        font-weight: 900;
    }

    .simple-report-list {
        overflow: hidden;
        border: 1px solid #e2e3ec;
        border-radius: 18px;
        background: #fff;
    }

    .simple-report-row {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 22px;
        border-bottom: 1px solid #eff0f5;
        color: #24243f;
        padding: 20px 22px;
    }

    .simple-report-row:last-child {
        border-bottom: 0;
    }

    .simple-report-row small {
        color: #6757ee;
        font-weight: 900;
    }

    .simple-report-row h3 {
        margin: 5px 0 0;
        font-size: 1.05rem;
        font-weight: 900;
        line-height: 1.35;
    }

    .simple-report-row p {
        margin: 6px 0 0;
        color: #858998;
        font-size: 0.86rem;
        font-weight: 700;
    }

    .simple-report-row > span {
        flex: 0 0 auto;
        color: #6757ee;
        font-size: 0.88rem;
        font-weight: 900;
    }
}

@media (max-width: 820px) {
    @layer components {
        .site-header {
            display: flex;
            flex-direction: row;
            align-items: center;
            gap: 14px;
            min-height: 56px;
            padding: 9px 14px;
        }

        .brand {
            flex: 0 1 auto;
            min-width: 0;
            font-size: 1rem;
        }

        .brand-text {
            overflow: hidden;
            text-overflow: ellipsis;
            white-space: nowrap;
        }

        .site-nav {
            display: flex;
            flex: 1 1 auto;
            gap: 6px;
            justify-content: flex-end;
            min-width: 0;
        }

        .site-nav a {
            min-height: auto;
            padding: 7px 8px;
            font-size: 0.76rem;
            white-space: nowrap;
        }

        .site-nav a:nth-child(n + 3) {
            display: none;
        }

        .header-actions {
            display: flex;
            flex: 0 0 auto;
            width: auto;
            gap: 0;
        }

        .header-actions form,
        .header-actions .text-button {
            display: none;
        }

        .header-actions .login-link {
            display: inline-flex;
            min-height: 34px;
            align-items: center;
            padding: 0 7px;
            color: #4f5263;
            font-size: 0.74rem;
            white-space: nowrap;
        }

        .nav-cta {
            width: auto;
            min-height: 34px;
            padding: 7px 10px;
            font-size: 0.76rem;
        }

        .simple-home-hero {
            padding: 48px 0 34px;
        }

        .simple-browse-grid {
            grid-template-columns: 1fr;
        }
    }
}

@media (max-width: 540px) {
    @layer components {
        .site-header {
            gap: 6px;
            padding-inline: 10px;
        }

        .brand-symbol {
            width: 25px;
            height: 25px;
        }

        .brand-text {
            max-width: 112px;
            font-size: 0.88rem;
        }

        .site-nav {
            display: none;
        }

        .nav-cta {
            min-height: 32px;
            padding-inline: 8px;
            font-size: 0.7rem;
        }

        .header-actions .login-link {
            padding-inline: 5px;
            font-size: 0.69rem;
        }

        .simple-home-hero,
        .simple-browse,
        .simple-recent {
            width: min(100% - 28px, 1180px);
        }

        .simple-home-copy h1 {
            font-size: 2.15rem;
        }

        .simple-home-search {
            grid-template-columns: 1fr;
            gap: 6px;
            padding: 6px;
        }

        .simple-home-search button {
            height: 44px;
        }

        .simple-home-actions {
            align-items: stretch;
            flex-direction: column;
        }

        .simple-home-actions .button {
            width: 100%;
        }

        .simple-section-heading {
            align-items: flex-start;
            flex-direction: column;
        }

        .simple-report-row {
            align-items: flex-start;
            flex-direction: column;
            gap: 10px;
            padding: 18px;
        }
    }
}

@layer components {
    .site-header {
        min-height: 72px;
        gap: 22px;
        border-bottom: 1px solid #ececf3;
        background: #fff;
        padding: 12px max(22px, calc((100vw - 1320px) / 2));
        box-shadow: 0 6px 24px rgba(35, 36, 62, 0.05);
    }

    .brand {
        gap: 11px;
        min-width: 218px;
        font-size: 1rem;
    }

    .brand-symbol {
        display: grid;
        width: 44px;
        height: 44px;
        flex: 0 0 44px;
        place-items: center;
        border-radius: 14px;
        background: linear-gradient(145deg, #6757ee, #8d7df7);
        box-shadow: 0 10px 24px rgba(103, 87, 238, 0.28);
        transform: none;
    }

    .brand-symbol svg {
        width: 29px;
        height: 29px;
        overflow: visible;
    }

    .brand-symbol svg path:first-child {
        fill: none;
        stroke: #fff;
        stroke-width: 2.25;
        stroke-linejoin: round;
    }

    .brand-symbol svg path:last-child {
        fill: none;
        stroke: #fff;
        stroke-width: 2.5;
        stroke-linecap: round;
    }

    .brand-text {
        display: grid;
        gap: 0;
        line-height: 1;
    }

    .brand-text strong {
        color: #252641;
        font-size: 1.27rem;
        font-weight: 950;
        letter-spacing: -0.035em;
    }

    .brand-text small {
        margin-top: 4px;
        color: #7f8393;
        font-size: 0.69rem;
        font-weight: 900;
        letter-spacing: 0.15em;
        text-transform: uppercase;
    }

    .site-nav {
        gap: 8px;
    }

    .site-nav a {
        border-radius: 9px;
        padding: 10px 12px;
        color: #606474;
        font-size: 0.9rem;
    }

    .site-nav a:hover {
        background: #f2efff;
        color: #6757ee;
    }

    .header-actions {
        gap: 10px;
    }

    .header-actions .login-link {
        display: inline-flex;
        min-height: 42px;
        align-items: center;
        border: 1px solid #ddddea;
        border-radius: 10px;
        padding: 0 15px;
        color: #44475a;
        font-size: 0.88rem;
        font-weight: 900;
    }

    .nav-cta {
        min-height: 44px;
        border-radius: 10px;
        padding: 10px 17px;
        font-size: 0.9rem;
        box-shadow: 0 10px 24px rgba(103, 87, 238, 0.24);
    }

    .simple-home-hero {
        width: min(1240px, calc(100% - 40px));
        padding: 42px 0 54px;
    }

    .simple-home-copy {
        max-width: none;
        border-radius: 28px;
        background:
            radial-gradient(circle at 82% 20%, rgba(255,255,255,.16), transparent 24%),
            linear-gradient(135deg, #5b49e8 0%, #7868f2 58%, #9386fa 100%);
        padding: 66px 38px 58px;
        box-shadow: 0 26px 70px rgba(71, 57, 183, 0.22);
    }

    .simple-home-copy .eyebrow {
        color: #ddd8ff;
    }

    .simple-home-copy h1 {
        max-width: 820px;
        margin-inline: auto;
        color: #fff;
    }

    .simple-home-copy > p:not(.eyebrow) {
        color: rgba(255,255,255,.82);
    }

    .simple-home-search {
        max-width: 760px;
        border: 0;
        padding: 7px;
        box-shadow: 0 18px 52px rgba(41, 30, 135, 0.24);
    }

    .simple-home-search button {
        background: #252641;
    }

    .simple-home-actions .button-primary {
        background: #fff;
        color: #5d4bea;
        box-shadow: none;
    }

    .simple-home-actions .button-secondary {
        border-color: rgba(255,255,255,.38);
        background: rgba(255,255,255,.12);
        color: #fff;
    }

    .simple-quick-topics {
        display: flex;
        max-width: 900px;
        flex-wrap: wrap;
        justify-content: center;
        gap: 8px;
        margin: 22px auto 0;
    }

    .simple-quick-topics a {
        border: 1px solid rgba(255,255,255,.24);
        border-radius: 999px;
        background: rgba(255,255,255,.1);
        color: #fff;
        padding: 8px 12px;
        font-size: 0.78rem;
        font-weight: 800;
    }

    .simple-browse-card {
        transition: transform 160ms ease, box-shadow 160ms ease, border-color 160ms ease;
    }

    .simple-browse-card:hover {
        border-color: #cfc8ff;
        box-shadow: 0 20px 54px rgba(71, 57, 183, 0.1);
        transform: translateY(-3px);
    }
}

@media (max-width: 820px) {
    @layer components {
        .site-header {
            min-height: 66px;
            gap: 10px;
            padding: 10px 12px;
        }

        .brand {
            min-width: 0;
            flex: 1 1 auto;
            gap: 8px;
        }

        .brand-symbol {
            width: 38px;
            height: 38px;
            flex-basis: 38px;
            border-radius: 12px;
        }

        .brand-symbol svg {
            width: 25px;
            height: 25px;
        }

        .brand-text {
            max-width: none;
        }

        .brand-text strong {
            font-size: 1.02rem;
        }

        .brand-text small {
            margin-top: 3px;
            font-size: 0.58rem;
        }

        .site-nav {
            display: none;
        }

        .header-actions {
            gap: 6px;
        }

        .header-actions .login-link {
            min-height: 38px;
            padding: 0 10px;
            font-size: 0.76rem;
        }

        .nav-cta {
            min-height: 40px;
            padding: 8px 12px;
            font-size: 0.78rem;
        }

        .simple-home-copy {
            padding: 48px 24px 42px;
        }
    }
}

@media (max-width: 430px) {
    @layer components {
        .brand-text strong {
            font-size: 0.92rem;
        }

        .brand-text small {
            font-size: 0.52rem;
        }

        .header-actions .login-link {
            padding-inline: 8px;
            font-size: 0.7rem;
        }

        .nav-cta {
            padding-inline: 9px;
            font-size: 0.72rem;
        }

        .simple-home-hero {
            width: calc(100% - 20px);
            padding-top: 18px;
        }

        .simple-home-copy {
            border-radius: 20px;
            padding: 38px 16px 32px;
        }

        .simple-home-copy h1 {
            font-size: 2.05rem;
        }

        .simple-quick-topics {
            display: none;
        }
    }
}

@layer components {
    .site-header {
        display: flex;
        width: 100%;
        min-height: 82px;
        align-items: center;
        justify-content: flex-start;
        gap: 24px;
        padding: 14px max(24px, calc((100vw - 1320px) / 2));
    }

    .brand {
        flex: 0 0 auto;
        gap: 13px;
        min-width: auto;
    }

    .brand-symbol {
        width: 50px;
        height: 50px;
        flex-basis: 50px;
        border-radius: 16px;
    }

    .brand-symbol svg {
        width: 33px;
        height: 33px;
    }

    .brand-text strong {
        font-size: 1.42rem;
    }

    .brand-text small {
        font-size: 0.72rem;
    }

    .site-nav {
        display: none;
    }

    .header-actions {
        display: flex;
        width: auto;
        align-items: center;
        justify-content: flex-start;
        gap: 10px;
    }

    .nav-cta,
    .header-actions .login-link {
        min-height: 46px;
        border-radius: 11px;
        padding: 0 18px;
        font-size: 0.92rem;
        font-weight: 900;
        white-space: nowrap;
    }

    .header-actions .login-link {
        border: 1px solid #d9d9e6;
        background: #fff;
        color: #393b4e;
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header {
            min-height: 68px;
            gap: 10px;
            padding: 9px 10px;
        }

        .brand {
            min-width: 0;
            gap: 8px;
        }

        .brand-symbol {
            width: 40px;
            height: 40px;
            flex-basis: 40px;
            border-radius: 13px;
        }

        .brand-symbol svg {
            width: 27px;
            height: 27px;
        }

        .brand-text strong {
            font-size: 1rem;
        }

        .brand-text small {
            font-size: 0.54rem;
        }

        .header-actions {
            gap: 5px;
        }

        .nav-cta,
        .header-actions .login-link {
            min-height: 39px;
            border-radius: 9px;
            padding: 0 10px;
            font-size: 0.73rem;
        }
    }
}

@media (max-width: 390px) {
    @layer components {
        .site-header {
            gap: 6px;
            padding-inline: 7px;
        }

        .brand-symbol {
            width: 37px;
            height: 37px;
            flex-basis: 37px;
        }

        .brand-text strong {
            font-size: 0.9rem;
        }

        .brand-text small {
            font-size: 0.49rem;
        }

        .nav-cta,
        .header-actions .login-link {
            min-height: 37px;
            padding-inline: 8px;
            font-size: 0.68rem;
        }
    }
}

@layer components {
    .simple-browse {
        padding-top: 18px;
    }

    .simple-card-heading {
        display: block;
        margin-bottom: 10px;
    }

    .simple-card-heading h3 {
        font-size: 1.12rem;
    }

    .complaints-explorer.direct-results {
        grid-template-columns: minmax(0, 1fr);
    }

    .complaints-explorer.direct-results .complaints-results {
        width: 100%;
    }
}

@media (max-width: 640px) {
    @layer components {
        .simple-browse {
            padding: 12px 0 24px;
        }

        .simple-browse-grid {
            gap: 10px;
        }

        .simple-browse-card {
            border-radius: 14px;
            padding: 16px;
        }

        .simple-link-list a {
            min-height: 42px;
            padding: 9px 2px;
            font-size: 0.86rem;
        }

        .simple-all-link {
            margin-top: 10px;
        }

        .simple-recent {
            padding-top: 22px;
        }

        .complaints-explorer.direct-results {
            width: min(100% - 20px, 1320px);
        }

        .complaints-explorer.direct-results .results-toolbar {
            margin-top: 0;
        }
    }
}

@layer base {
    :root {
        color: #17211b;
        background: #f6f8f3;
        font-family: var(--font-sans);
    }

    body {
        margin: 0;
    }

    a {
        text-decoration: none;
    }
}

@layer components {
    .public-body {
        min-height: 100vh;
        background:
            radial-gradient(circle at 14% 16%, rgba(15, 95, 80, 0.18), transparent 30%),
            radial-gradient(circle at 88% 8%, rgba(181, 66, 43, 0.14), transparent 28%),
            linear-gradient(180deg, #fbfcf8 0%, #eef5ef 100%);
        color: #17211b;
    }

    .site-header,
    .site-footer,
    .hero,
    .decision-hero,
    .issue-band,
    .recent-band,
    .trust-band,
    .content-grid,
    .feature-band,
    .page-hero,
    .form-shell,
    .track-shell,
    .result-page,
    .complaints-list {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
    }

    .site-header {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 24px;
        position: sticky;
        top: 0;
        z-index: 20;
        width: min(1160px, calc(100% - 24px));
        margin-top: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.82);
        padding: 12px 14px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        backdrop-filter: blur(18px);
    }

    .brand {
        display: inline-flex;
        align-items: center;
        gap: 12px;
        color: #17211b;
    }

    .brand-mark {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        font-size: 0.82rem;
        font-weight: 800;
        box-shadow: 0 10px 24px rgba(15, 95, 80, 0.22);
    }

    .brand strong,
    .brand small {
        display: block;
    }

    .brand small {
        margin-top: 2px;
        color: #65736b;
        font-size: 0.78rem;
    }

    .site-nav {
        display: flex;
        align-items: center;
        gap: 8px;
        flex-wrap: wrap;
        justify-content: flex-end;
    }

    .site-nav a {
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 8px;
        color: #243128;
        font-weight: 700;
        padding: 10px 14px;
        background: rgba(255, 255, 255, 0.62);
        transition: background 160ms ease, border-color 160ms ease, transform 160ms ease;
    }

    .site-nav a:hover {
        border-color: rgba(15, 95, 80, 0.28);
        background: #f6fffb;
        transform: translateY(-1px);
    }

    .hero {
        display: grid;
        grid-template-columns: minmax(0, 1.2fr) minmax(320px, 0.8fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 190px);
        padding: 52px 0 70px;
    }

    .decision-hero {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(360px, 1.05fr);
        gap: 44px;
        align-items: center;
        min-height: calc(100vh - 250px);
        padding: 58px 0 66px;
    }

    .decision-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #17211b;
        font-size: clamp(2.35rem, 5.5vw, 4.5rem);
        line-height: 1;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .decision-grid {
        display: grid;
        gap: 14px;
    }

    .decision-card {
        display: grid;
        grid-template-columns: 52px 1fr;
        gap: 14px;
        align-items: center;
        min-height: 126px;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: linear-gradient(180deg, rgba(255, 255, 255, 0.92), rgba(255, 255, 255, 0.78));
        color: #17211b;
        padding: 22px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.08);
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .decision-card.primary {
        border-color: rgba(15, 95, 80, 0.32);
        background: linear-gradient(135deg, #f6fffb, #ffffff);
    }

    .decision-card:hover {
        border-color: rgba(15, 95, 80, 0.34);
        box-shadow: 0 26px 70px rgba(23, 33, 27, 0.12);
        transform: translateY(-2px);
    }

    .decision-card strong,
    .decision-card small {
        display: block;
    }

    .decision-card strong {
        font-size: 1.18rem;
        font-weight: 900;
    }

    .decision-card small {
        margin-top: 5px;
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.5;
    }

    .hero-copy h1,
    .page-hero h1,
    .result-card h1 {
        max-width: 780px;
        margin: 0;
        font-size: clamp(2.4rem, 6vw, 4.9rem);
        line-height: 0.98;
        letter-spacing: 0;
        color: #17211b;
        text-wrap: balance;
    }

    .page-hero h1,
    .result-card h1 {
        font-size: clamp(2rem, 4vw, 3.6rem);
        line-height: 1.04;
    }

    .eyebrow {
        margin: 0 0 14px;
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 800;
        text-transform: uppercase;
        letter-spacing: 0.08em;
    }

    .lead {
        max-width: 640px;
        margin: 22px 0 0;
        color: #526158;
        font-size: 1.18rem;
        line-height: 1.7;
        text-wrap: pretty;
    }

    .hero-actions {
        display: flex;
        gap: 12px;
        flex-wrap: wrap;
        margin-top: 34px;
    }

    .button {
        display: inline-flex;
        min-height: 48px;
        align-items: center;
        justify-content: center;
        border-radius: 8px;
        border: 1px solid transparent;
        padding: 12px 18px;
        font-weight: 800;
        cursor: pointer;
        transition: box-shadow 160ms ease, transform 160ms ease, background 160ms ease;
    }

    .button:hover {
        transform: translateY(-1px);
    }

    .button-primary {
        background: linear-gradient(135deg, #0f5f50, #16856f);
        color: #fff;
        box-shadow: 0 12px 26px rgba(15, 95, 80, 0.2);
    }

    .button-secondary {
        background: #fff;
        color: #17211b;
        border-color: rgba(23, 33, 27, 0.14);
    }

    .hero-panel,
    .form-aside,
    .public-form,
    .result-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
    }

    .hero-panel {
        padding: 28px;
    }

    .hero-panel h2,
    .form-aside h2,
    .feature-band h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 800;
    }

    .status-row {
        display: inline-flex;
        align-items: center;
        gap: 8px;
        margin-bottom: 32px;
        border-radius: 999px;
        background: #e7f3ee;
        color: #0f5f50;
        padding: 8px 12px;
        font-size: 0.85rem;
        font-weight: 800;
    }

    .status-dot {
        width: 8px;
        height: 8px;
        border-radius: 50%;
        background: #0f5f50;
    }

    .process-list {
        display: grid;
        gap: 14px;
        margin: 22px 0 0;
        padding: 0;
        list-style: none;
    }

    .process-list li {
        display: grid;
        grid-template-columns: 44px 1fr;
        gap: 12px;
        align-items: start;
        color: #526158;
        line-height: 1.55;
    }

    .process-list span {
        color: #b5422b;
        font-weight: 900;
    }

    .feature-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 16px;
        padding: 0 0 58px;
    }

    .issue-band {
        display: grid;
        grid-template-columns: minmax(260px, 0.68fr) minmax(0, 1fr);
        gap: 24px;
        align-items: start;
        padding: 0 0 58px;
    }

    .stat-strip {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 10px;
        margin-top: 30px;
    }

    .stat-strip div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.74);
        padding: 14px;
    }

    .stat-strip strong,
    .stat-strip span {
        display: block;
    }

    .stat-strip strong {
        color: #0f5f50;
        font-size: 1.7rem;
        font-weight: 900;
    }

    .stat-strip span {
        color: #5c6a61;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .recent-band {
        padding: 0 0 68px;
    }

    .trust-band {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 14px;
        padding: 0 0 58px;
    }

    .trust-band article,
    .content-grid article {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.06);
        padding: 22px;
    }

    .trust-band strong,
    .trust-band span {
        display: block;
    }

    .trust-band strong,
    .content-grid h2 {
        margin: 0;
        color: #17211b;
        font-size: 1.1rem;
        font-weight: 900;
    }

    .trust-band span,
    .content-grid p {
        margin: 10px 0 0;
        color: #5c6a61;
        line-height: 1.65;
    }

    .content-grid {
        display: grid;
        grid-template-columns: repeat(2, 1fr);
        gap: 14px;
        padding: 0 0 72px;
    }

    .section-heading {
        display: flex;
        align-items: end;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 16px;
    }

    .section-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.5rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .recent-grid {
        display: grid;
        grid-template-columns: repeat(4, 1fr);
        gap: 14px;
    }

    .recent-card {
        display: grid;
        gap: 10px;
        min-height: 170px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        color: #17211b;
        padding: 18px;
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        transition: border-color 160ms ease, transform 160ms ease, box-shadow 160ms ease;
    }

    .recent-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        box-shadow: 0 24px 70px rgba(23, 33, 27, 0.1);
        transform: translateY(-2px);
    }

    .recent-card span {
        color: #b5422b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .recent-card strong {
        font-size: 1.08rem;
        line-height: 1.3;
    }

    .recent-card small {
        align-self: end;
        color: #5c6a61;
        font-weight: 700;
        line-height: 1.5;
    }

    .issue-band h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.55rem, 3vw, 2.6rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-tags {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags span,
    .list-filter-row span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.74);
        color: #314038;
        padding: 9px 12px;
        font-size: 0.9rem;
        font-weight: 800;
        box-shadow: 0 8px 20px rgba(23, 33, 27, 0.04);
    }

    .feature-band article {
        border-top: 3px solid #0f5f50;
        background: rgba(255, 255, 255, 0.72);
        padding: 22px;
    }

    .feature-band p,
    .form-aside li,
    .result-card p {
        color: #5c6a61;
        line-height: 1.65;
    }

    .feature-icon,
    .result-icon {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        margin-bottom: 18px;
        border-radius: 8px;
        background: #b5422b;
        color: #fff;
        font-weight: 900;
    }

    .page-hero.compact {
        padding: 58px 0 30px;
    }

    .form-shell {
        display: grid;
        grid-template-columns: 320px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-shell {
        display: grid;
        grid-template-columns: 260px minmax(0, 1fr);
        gap: 22px;
        align-items: start;
        padding-bottom: 72px;
    }

    .wizard-progress {
        display: grid;
        gap: 10px;
        position: sticky;
        top: 18px;
    }

    .wizard-step-indicator {
        display: grid;
        grid-template-columns: 38px 1fr;
        gap: 12px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.12);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.68);
        color: #526158;
        padding: 12px;
        text-align: left;
        cursor: pointer;
        transition: border-color 160ms ease, background 160ms ease, box-shadow 160ms ease;
    }

    .wizard-step-indicator span {
        display: grid;
        width: 38px;
        height: 38px;
        place-items: center;
        border-radius: 10px;
        background: #e8eee9;
        color: #526158;
        font-weight: 900;
    }

    .wizard-step-indicator strong {
        color: #243128;
        font-size: 0.95rem;
    }

    .wizard-step-indicator.is-active {
        border-color: rgba(15, 95, 80, 0.36);
        background: #fff;
        box-shadow: 0 18px 44px rgba(23, 33, 27, 0.08);
    }

    .wizard-step-indicator.is-active span,
    .wizard-step-indicator.is-complete span {
        background: #0f5f50;
        color: #fff;
    }

    .wizard-form {
        min-height: 540px;
    }

    .wizard-step {
        display: none;
        gap: 20px;
    }

    .wizard-step.is-active {
        display: grid;
    }

    .step-heading {
        display: grid;
        gap: 8px;
        margin-bottom: 4px;
    }

    .step-heading h2 {
        margin: 0;
        color: #17211b;
        font-size: clamp(1.6rem, 3vw, 2.45rem);
        line-height: 1.08;
        letter-spacing: 0;
    }

    .step-heading p:not(.eyebrow) {
        margin: 0;
        color: #5c6a61;
        line-height: 1.6;
    }

    .choice-grid,
    .split-fields {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 14px;
        align-items: start;
    }

    .split-fields .field {
        align-self: start;
    }

    .choice-card {
        display: grid;
        gap: 12px;
        min-height: 210px;
        border: 1px solid rgba(23, 33, 27, 0.14);
        border-radius: 12px;
        background: linear-gradient(180deg, #ffffff, #fbfdf9);
        padding: 20px;
        cursor: pointer;
        transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
    }

    .choice-card input {
        position: absolute;
        opacity: 0;
        pointer-events: none;
    }

    .choice-card:has(input:checked) {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .choice-card:hover {
        border-color: rgba(15, 95, 80, 0.28);
        transform: translateY(-1px);
    }

    .choice-card strong {
        color: #17211b;
        font-size: 1.16rem;
    }

    .choice-card small {
        color: #5c6a61;
        font-weight: 600;
        line-height: 1.55;
    }

    .choice-icon {
        display: grid;
        width: 42px;
        height: 42px;
        place-items: center;
        border-radius: 10px;
        background: linear-gradient(135deg, #b5422b, #d26544);
        color: #fff;
        font-weight: 900;
    }

    .field select {
        width: 100%;
        min-height: 50px;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 600;
        outline: none;
    }

    .field select:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .manual-target {
        display: grid;
        gap: 4px;
        border: 1px solid rgba(181, 66, 43, 0.16);
        border-radius: 12px;
        background: #fff8f4;
        color: #5f453b;
        padding: 15px 16px;
    }

    .manual-target strong {
        color: #8f2f20;
    }

    .wizard-actions {
        display: flex;
        gap: 10px;
        flex-wrap: wrap;
        justify-content: flex-end;
        margin-top: 8px;
    }

    .form-aside {
        padding: 24px;
        position: sticky;
        top: 18px;
    }

    .form-aside ul {
        display: grid;
        gap: 12px;
        margin: 20px 0 0;
        padding-left: 18px;
    }

    .public-form {
        display: grid;
        gap: 18px;
        padding: 26px;
    }

    .field {
        display: grid;
        gap: 8px;
        color: #17211b;
        font-weight: 800;
    }

    .field em {
        color: #7a877e;
        font-size: 0.82rem;
        font-style: normal;
        font-weight: 600;
    }

    .field input,
    .field textarea {
        width: 100%;
        border: 1px solid rgba(23, 33, 27, 0.16);
        border-radius: 10px;
        background: #fff;
        color: #17211b;
        padding: 14px 15px;
        font-weight: 500;
        outline: none;
    }

    .field textarea {
        resize: vertical;
        min-height: 190px;
    }

    .field input:focus,
    .field textarea:focus {
        border-color: #0f5f50;
        box-shadow: 0 0 0 4px rgba(15, 95, 80, 0.12);
    }

    .field small,
    .field-error {
        color: #b5422b;
        font-weight: 700;
    }

    [data-entity-hint] {
        color: #66746c;
        font-size: 0.82rem;
        line-height: 1.35;
    }

    .file-field small {
        color: #66746c;
    }

    .consent-box {
        display: grid;
        gap: 16px;
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 12px;
        background: #f4faf7;
        padding: 18px;
    }

    .check-field {
        display: grid;
        grid-template-columns: 22px 1fr;
        gap: 10px;
        align-items: start;
        color: #314038;
        font-weight: 700;
        line-height: 1.5;
    }

    .check-field input {
        width: 18px;
        height: 18px;
        margin-top: 3px;
        accent-color: #0f5f50;
    }

    .form-submit {
        width: fit-content;
        min-width: 180px;
    }

    .alert {
        display: grid;
        gap: 4px;
        border-radius: 10px;
        padding: 14px 16px;
    }

    .alert-error {
        background: #fff1ed;
        color: #8f2f20;
        border: 1px solid rgba(181, 66, 43, 0.22);
    }

    .track-shell,
    .result-page,
    .report-detail {
        width: min(1120px, calc(100% - 32px));
        margin-inline: auto;
        padding: 0 0 72px;
    }

    .complaints-list {
        display: grid;
        gap: 14px;
        padding: 0 0 72px;
    }

    .filter-panel {
        display: grid;
        grid-template-columns: repeat(5, minmax(0, 1fr));
        gap: 12px;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.88);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
        padding: 16px;
    }

    .filter-actions {
        display: flex;
        align-items: end;
        gap: 8px;
    }

    .list-summary {
        display: inline-flex;
        align-items: baseline;
        gap: 8px;
        color: #526158;
        margin: 6px 0;
    }

    .list-summary strong {
        color: #0f5f50;
        font-size: 1.45rem;
    }

    .list-filter-row {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        margin-bottom: 12px;
    }

    .complaint-item,
    .empty-state {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.86);
        box-shadow: 0 18px 50px rgba(23, 33, 27, 0.07);
    }

    .empty-state.compact {
        grid-column: 1 / -1;
        padding: 24px;
    }

    .complaint-item {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 18px;
        padding: 20px;
    }

    .complaint-item h2,
    .empty-state h2 {
        margin: 8px 0 0;
        color: #17211b;
        font-size: 1.25rem;
        font-weight: 900;
        letter-spacing: 0;
    }

    .complaint-item h2 a {
        color: inherit;
    }

    .complaint-item p,
    .empty-state p {
        margin: 8px 0 0;
        color: #5c6a61;
    }

    .complaint-item time,
    .complaint-type {
        color: #b5422b;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
        white-space: nowrap;
    }

    .empty-state {
        display: grid;
        justify-items: start;
        gap: 10px;
        padding: 34px;
        background:
            linear-gradient(135deg, rgba(15, 95, 80, 0.08), transparent 45%),
            rgba(255, 255, 255, 0.9);
    }

    .back-link {
        display: inline-flex;
        margin: 12px 0 16px;
        color: #0f5f50;
        font-weight: 900;
    }

    .detail-card {
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: rgba(255, 255, 255, 0.9);
        box-shadow: 0 24px 80px rgba(23, 33, 27, 0.1);
        padding: clamp(24px, 5vw, 46px);
    }

    .official-responses {
        display: grid;
        gap: 16px;
        margin-top: 28px;
    }

    .report-timeline {
        display: grid;
        gap: 18px;
        margin-top: 28px;
    }

    .timeline-list {
        display: grid;
        gap: 12px;
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .timeline-item {
        display: grid;
        grid-template-columns: 18px minmax(0, 1fr);
        gap: 14px;
        align-items: start;
    }

    .timeline-item > span {
        width: 14px;
        height: 14px;
        margin-top: 5px;
        border: 3px solid #39ce96;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 0 0 5px rgba(57, 206, 150, 0.12);
    }

    .timeline-item div {
        display: grid;
        gap: 4px;
        border-bottom: 1px solid #eef0f5;
        padding-bottom: 12px;
    }

    .timeline-item:last-child div {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .timeline-item strong {
        color: #17211b;
    }

    .timeline-item time {
        color: #7d8395;
        font-size: 0.86rem;
        font-weight: 800;
    }

    .timeline-item p {
        margin: 0;
        color: #545b6a;
        line-height: 1.55;
    }

    .official-response-card {
        border: 1px solid rgba(57, 206, 150, 0.25);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.08);
        padding: 22px;
    }

    .official-response-card div {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        margin-bottom: 10px;
    }

    .official-response-card strong {
        color: #17211b;
        font-size: 1.02rem;
    }

    .official-response-card time {
        color: #7d8395;
        font-size: 0.88rem;
        font-weight: 800;
    }

    .official-response-card p {
        margin: 0;
        color: #414653;
        line-height: 1.7;
    }

    .auth-muted-link {
        display: inline-flex;
        width: fit-content;
        margin-top: 14px;
        color: #6757ee;
        font-weight: 900;
        text-decoration: none;
    }

    .account-list {
        display: grid;
        gap: 14px;
        width: min(100% - 32px, 1120px);
        margin: 0 auto 72px;
    }

    .account-report-card {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 20px;
        align-items: center;
        border: 1px solid rgba(23, 33, 27, 0.1);
        border-radius: 12px;
        background: #fff;
        box-shadow: 0 18px 46px rgba(23, 33, 27, 0.06);
        padding: 20px;
    }

    .account-report-card div:first-child {
        display: grid;
        gap: 6px;
        min-width: 0;
    }

    .account-report-card span {
        color: #6757ee;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .account-report-card strong {
        overflow-wrap: anywhere;
        color: #17211b;
        font-size: 1.08rem;
    }

    .account-report-card small {
        color: #7d8395;
        font-weight: 700;
    }

    .account-report-meta {
        display: grid;
        justify-items: end;
        gap: 8px;
    }

    .account-report-meta code {
        border-radius: 999px;
        background: #f2f4fa;
        padding: 8px 10px;
        color: #17211b;
        font-weight: 900;
    }

    .detail-kicker {
        display: flex;
        justify-content: space-between;
        gap: 16px;
        color: #b5422b;
        font-size: 0.84rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-card h1 {
        max-width: 820px;
        margin: 16px 0 24px;
        color: #17211b;
        font-size: clamp(2rem, 5vw, 4rem);
        line-height: 1.04;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .detail-meta {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 10px;
        margin: 0 0 28px;
    }

    .detail-meta div {
        border: 1px solid rgba(15, 95, 80, 0.14);
        border-radius: 10px;
        background: #f6fffb;
        padding: 14px;
    }

    .detail-meta dt {
        color: #65736b;
        font-size: 0.78rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .detail-meta dd {
        margin: 6px 0 0;
        color: #17211b;
        font-weight: 800;
    }

    .detail-body {
        color: #314038;
        font-size: 1.05rem;
        line-height: 1.8;
    }

    .track-form,
    .result-card {
        max-width: 620px;
    }

    .result-card {
        display: grid;
        gap: 16px;
        padding: 32px;
    }

    .result-card.wide {
        max-width: 900px;
    }

    .tracking-code {
        width: fit-content;
        border-radius: 10px;
        background: #17211b;
        color: #fff;
        font-size: 1.8rem;
        letter-spacing: 0.08em;
        padding: 12px 16px;
    }

    .tracking-box,
    .result-actions {
        display: flex;
        align-items: center;
        flex-wrap: wrap;
        gap: 10px;
    }

    .copy-feedback {
        margin: 0;
        color: #0f5f50;
        font-weight: 900;
    }

    .file-list {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
    }

    .file-list span {
        border: 1px solid rgba(15, 95, 80, 0.16);
        border-radius: 999px;
        background: #f6fffb;
        color: #314038;
        padding: 7px 10px;
        font-size: 0.84rem;
        font-weight: 800;
    }

    .site-footer {
        display: flex;
        gap: 14px;
        flex-wrap: wrap;
        justify-content: space-between;
        border-top: 1px solid rgba(23, 33, 27, 0.1);
        color: #68766d;
        padding: 22px 0 28px;
        font-size: 0.9rem;
    }

    .site-footer a {
        color: #0f5f50;
        font-weight: 900;
    }
}

@media (max-width: 820px) {
    .site-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .site-nav {
        justify-content: flex-start;
    }

    .hero,
    .decision-hero,
    .form-shell,
    .wizard-shell,
    .feature-band,
    .issue-band,
    .recent-grid,
    .trust-band,
    .content-grid {
        grid-template-columns: 1fr;
    }

    .stat-strip {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .hero {
        min-height: auto;
        padding-top: 30px;
    }

    .form-aside,
    .wizard-progress {
        position: static;
    }

    .wizard-progress {
        grid-template-columns: repeat(3, 1fr);
    }

    .wizard-step-indicator {
        grid-template-columns: 1fr;
        justify-items: center;
        text-align: center;
    }

    .choice-grid,
    .split-fields,
    .filter-panel,
    .detail-meta {
        grid-template-columns: 1fr;
    }

    .form-submit,
    .hero-actions .button,
    .wizard-actions .button {
        width: 100%;
    }

    .decision-card {
        grid-template-columns: 1fr;
    }

    .complaint-item {
        align-items: flex-start;
        flex-direction: column;
    }
}

@layer components {
    .public-body {
        background: #f3f4f8;
        color: #24243f;
    }

    .sr-only {
        position: absolute;
        width: 1px;
        height: 1px;
        padding: 0;
        margin: -1px;
        overflow: hidden;
        clip: rect(0, 0, 0, 0);
        white-space: nowrap;
        border: 0;
    }

    .site-header,
    .home-livebar,
    .home-hero,
    .complaint-wall,
    .home-insights,
    .topic-band,
    .site-footer {
        width: min(1580px, calc(100% - 48px));
        margin-inline: auto;
    }

    .site-header {
        position: sticky;
        top: 0;
        z-index: 30;
        display: grid;
        grid-template-columns: auto 1fr auto;
        align-items: center;
        gap: 34px;
        width: 100%;
        margin: 0;
        border: 0;
        border-radius: 0;
        background: rgba(255, 255, 255, 0.96);
        padding: 26px max(24px, calc((100vw - 1580px) / 2));
        box-shadow: 0 1px 0 rgba(36, 36, 63, 0.06);
        backdrop-filter: blur(16px);
    }

    .brand {
        gap: 9px;
        color: #171743;
        font-size: clamp(1.45rem, 2vw, 2rem);
        font-weight: 900;
        letter-spacing: 0;
        white-space: nowrap;
    }

    .brand-symbol {
        display: grid;
        width: 32px;
        height: 32px;
        place-items: center;
        border-radius: 11px 11px 11px 4px;
        background: linear-gradient(145deg, #6757ee, #8b7cf6);
        color: #fff;
        font-size: 1.15rem;
        font-weight: 950;
        line-height: 1;
        box-shadow: 0 7px 18px rgba(103, 87, 238, 0.25);
    }

    .brand-text {
        display: inline-block;
    }

    .site-nav {
        justify-content: flex-start;
        gap: 28px;
    }

    .site-nav a,
    .login-link {
        border: 0;
        border-radius: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font-size: 1rem;
        font-weight: 800;
        box-shadow: none;
    }

    .site-nav a:hover,
    .login-link:hover {
        background: transparent;
        color: #171743;
        transform: none;
    }

    .header-actions {
        display: inline-flex;
        align-items: center;
        gap: 22px;
        justify-content: flex-end;
        white-space: nowrap;
    }

    .header-actions form {
        margin: 0;
    }

    .user-chip {
        max-width: 180px;
        overflow: hidden;
        color: #34364f;
        font-weight: 900;
        text-overflow: ellipsis;
        white-space: nowrap;
    }

    .text-button {
        border: 0;
        background: transparent;
        color: #7d8395;
        padding: 0;
        font: inherit;
        font-weight: 800;
        cursor: pointer;
    }

    .text-button:hover {
        color: #171743;
    }

    .nav-cta,
    .button-primary {
        border-radius: 999px;
        background: #6757ee;
        color: #fff;
        box-shadow: 0 14px 34px rgba(103, 87, 238, 0.24);
    }

    .button-primary:hover {
        background: #5948dd;
    }

    .button-secondary {
        border-color: #e7e9f2;
        border-radius: 999px;
        color: #34364f;
        background: #fff;
    }

    .home-livebar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 22px;
        width: 100%;
        margin: 0;
        background: #262538;
        color: #fff;
        padding: 18px max(24px, calc((100vw - 1580px) / 2));
    }

    .home-livebar div {
        display: inline-flex;
        align-items: baseline;
        gap: 24px;
        font-weight: 900;
    }

    .home-livebar span,
    .home-livebar p {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 800;
    }

    .home-livebar p {
        margin: 0;
    }

    .home-livebar strong {
        color: #35d49b;
        font-size: clamp(1.7rem, 3vw, 2.35rem);
        letter-spacing: 0;
    }

    .home-livebar a {
        border-radius: 999px;
        background: #35d49b;
        color: #fff;
        padding: 12px 22px;
        font-weight: 900;
    }

    .home-hero {
        display: grid;
        grid-template-columns: minmax(420px, 0.86fr) minmax(480px, 1fr);
        gap: 34px;
        align-items: stretch;
        min-height: 560px;
        padding: 46px 0 62px;
    }

    .home-copy {
        display: flex;
        flex-direction: column;
        justify-content: center;
        padding-left: clamp(0px, 4vw, 70px);
    }

    .home-copy h1 {
        max-width: 760px;
        margin: 0;
        color: #33343e;
        font-size: clamp(3rem, 5.2vw, 4.85rem);
        font-weight: 700;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .home-copy .lead {
        max-width: 670px;
        color: #727783;
        font-size: 1.18rem;
    }

    .home-search {
        display: grid;
        grid-template-columns: 1fr 160px;
        gap: 0;
        width: min(700px, 100%);
        margin-top: 28px;
        border-radius: 999px;
        background: #fff;
        box-shadow: 0 18px 45px rgba(44, 46, 70, 0.08);
        overflow: hidden;
    }

    .home-search label {
        display: block;
    }

    .home-search input {
        width: 100%;
        height: 76px;
        border: 0;
        outline: 0;
        color: #34364f;
        padding: 0 30px;
        font-size: 1.05rem;
        font-weight: 800;
    }

    .home-search input::placeholder {
        color: #9ca2b2;
    }

    .home-search button {
        border: 0;
        background: #39ce96;
        color: #fff;
        font-size: 1.1rem;
        font-weight: 900;
        cursor: pointer;
    }

    .home-quick-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 12px;
        margin-top: 22px;
    }

    .home-showcase {
        position: relative;
        display: grid;
        grid-template-columns: 0.9fr 1.1fr;
        grid-template-rows: 174px 174px 174px;
        gap: 0;
        min-height: 522px;
        overflow: hidden;
        border-radius: 0 0 0 86px;
        background:
            linear-gradient(90deg, transparent 0 15%, #e8ebf5 15% 100%);
    }

    .showcase-panel,
    .showcase-card {
        display: grid;
        align-content: center;
        padding: clamp(24px, 4vw, 44px);
    }

    .showcase-panel span,
    .showcase-panel small {
        color: rgba(255, 255, 255, 0.82);
        font-weight: 900;
    }

    .showcase-panel strong {
        color: #fff;
        font-size: clamp(3rem, 5vw, 5.2rem);
        line-height: 0.95;
    }

    .purple-panel {
        grid-column: 1 / 3;
        background: #6757ee;
        border-bottom-left-radius: 88px;
    }

    .green-panel {
        grid-column: 2;
        grid-row: 2;
        background: #39ce96;
        border-top-left-radius: 120px;
    }

    .showcase-card {
        grid-template-columns: 64px 1fr;
        gap: 18px;
        align-items: center;
        background: #fff;
        color: #323442;
        box-shadow: 0 20px 50px rgba(44, 46, 70, 0.08);
    }

    .showcase-card:first-of-type {
        grid-column: 1;
        grid-row: 2;
    }

    .showcase-card.accent {
        grid-column: 1 / 3;
        grid-row: 3;
        width: min(620px, 86%);
        margin: -18px auto 0 0;
        border-radius: 0 28px 28px 0;
    }

    .avatar {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .showcase-card strong,
    .showcase-card small {
        display: block;
    }

    .showcase-card strong {
        font-size: 1.2rem;
        line-height: 1.2;
    }

    .showcase-card small {
        margin-top: 6px;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.45;
    }

    .complaint-wall {
        padding: 44px 0 70px;
    }

    .complaint-wall .section-heading {
        margin-bottom: 26px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .complaint-wall .section-heading h2,
    .topic-band h2 {
        color: #7a7e89;
        font-size: clamp(2.2rem, 4.2vw, 4rem);
        font-weight: 500;
    }

    .complaint-card-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 22px;
        padding-inline: clamp(0px, 4vw, 70px);
    }

    .feed-card {
        display: grid;
        gap: 24px;
        min-height: 245px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        color: #3a3d4a;
        padding: 30px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .feed-card:hover {
        transform: translateY(-4px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .feed-card-top {
        display: grid;
        grid-template-columns: 54px 1fr;
        gap: 14px;
        align-items: center;
    }

    .feed-card-top strong,
    .feed-card-top small {
        display: block;
    }

    .feed-card-top strong {
        color: #34364a;
        font-size: 1.05rem;
        font-weight: 900;
    }

    .feed-card-top small {
        margin-top: 2px;
        color: #9aa0ad;
        font-weight: 800;
    }

    .feed-card h3 {
        margin: 0;
        color: #3d3f49;
        font-size: clamp(1.25rem, 2vw, 1.9rem);
        font-weight: 900;
        line-height: 1.24;
        letter-spacing: 0;
    }

    .feed-card p {
        margin: 0;
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.55;
    }

    .empty-feed {
        grid-column: span 2;
        background:
            linear-gradient(135deg, #ffffff 0 66%, #39ce96 66% 100%);
    }

    .topic-feed:nth-child(3n) .avatar {
        background: #6757ee;
    }

    .topic-feed:nth-child(3n + 1) .avatar {
        background: #39ce96;
    }

    .topic-feed:nth-child(3n + 2) .avatar {
        background: #ffc61a;
    }

    .home-insights {
        display: grid;
        grid-template-columns: minmax(0, 0.95fr) minmax(0, 1.05fr);
        gap: 24px;
        padding: 0 clamp(0px, 4vw, 70px) 74px;
    }

    .trend-panel,
    .talked-panel {
        border-radius: 8px;
        background: #fff;
        padding: 26px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
        min-width: 0;
    }

    .section-heading.compact {
        align-items: start;
        margin-bottom: 20px;
    }

    .section-heading.compact h2 {
        margin: 0;
        color: #34364a;
        font-size: clamp(1.4rem, 2.4vw, 2.2rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .section-heading.compact > a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .trend-rank-list,
    .talked-list {
        display: grid;
        gap: 10px;
    }

    .trend-rank-row,
    .talked-row {
        display: grid;
        gap: 14px;
        align-items: center;
        color: #34364a;
        transition: transform 160ms ease, background 160ms ease;
    }

    .trend-rank-row {
        grid-template-columns: 42px minmax(0, 1fr) auto;
        border-radius: 8px;
        background: #f5f6fb;
        padding: 14px;
    }

    .trend-rank-row:hover,
    .talked-row:hover {
        transform: translateY(-2px);
        background: #eff1ff;
    }

    .trend-rank-row span {
        display: grid;
        width: 36px;
        height: 36px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .trend-rank-row:nth-child(2n) span {
        background: #39ce96;
    }

    .trend-rank-row:nth-child(3n) span {
        background: #ffc61a;
    }

    .trend-rank-row div,
    .talked-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .trend-rank-row strong,
    .talked-row strong {
        overflow-wrap: anywhere;
        font-size: 1rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .trend-rank-row small,
    .talked-row small {
        color: #8a8f9d;
        font-weight: 800;
        line-height: 1.35;
    }

    .trend-rank-row em {
        color: #39ce96;
        font-size: 1.45rem;
        font-style: normal;
        font-weight: 900;
    }

    .talked-row {
        grid-template-columns: 54px minmax(0, 1fr);
        border-bottom: 1px solid #eef0f5;
        padding: 10px 0 14px;
    }

    .talked-row:last-child {
        border-bottom: 0;
        padding-bottom: 0;
    }

    .entity-profile {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 86px;
    }

    .entity-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        margin-bottom: 22px;
    }

    .entity-hero h1 {
        max-width: 960px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.4rem, 4.8vw, 5rem);
        font-weight: 900;
        line-height: 0.98;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .entity-stats {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
        margin-bottom: 24px;
    }

    .entity-stats article,
    .entity-panel,
    .solution-feedback-card {
        border-radius: 8px;
        background: #fff;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .entity-stats article {
        display: grid;
        gap: 6px;
        padding: 22px;
    }

    .entity-stats strong {
        color: #39ce96;
        font-size: 2.4rem;
        font-weight: 900;
        line-height: 1;
    }

    .entity-stats span {
        color: #6f7584;
        font-weight: 900;
    }

    .entity-profile-grid {
        display: grid;
        grid-template-columns: minmax(320px, 0.42fr) minmax(0, 1fr);
        gap: 20px;
        align-items: start;
    }

    .entity-panel {
        padding: 24px;
    }

    .entity-topic-list,
    .entity-report-list {
        display: grid;
        gap: 10px;
    }

    .entity-topic-list a,
    .entity-report-row {
        display: grid;
        align-items: center;
        gap: 14px;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
    }

    .entity-topic-list a {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-topic-list span,
    .entity-report-row strong {
        overflow-wrap: anywhere;
        font-weight: 900;
    }

    .entity-topic-list strong {
        color: #6757ee;
        font-size: 1.4rem;
        font-weight: 900;
    }

    .entity-report-row {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .entity-report-row div {
        display: grid;
        gap: 4px;
        min-width: 0;
    }

    .entity-report-row small {
        color: #8a8f9d;
        font-weight: 800;
    }

    .entity-report-row > span,
    .solution-badge {
        border-radius: 999px;
        background: #eef0f6;
        color: #626879;
        padding: 8px 10px;
        font-size: 0.84rem;
        font-weight: 900;
        white-space: nowrap;
    }

    .entity-report-row > span.is-solved,
    .solution-badge.is-solved {
        background: #e8fbf3;
        color: #12976f;
    }

    .entity-report-row > span.is-unresolved,
    .solution-badge.is-unresolved {
        background: #fff1ed;
        color: #b5422b;
    }

    .solution-feedback-card {
        display: grid;
        gap: 18px;
        margin-top: 28px;
        padding: 24px;
    }

    .solution-feedback-card h2 {
        margin: 0;
        color: #30323e;
        font-size: clamp(1.5rem, 2.8vw, 2.5rem);
        font-weight: 900;
        line-height: 1.08;
    }

    .solution-feedback-card p:not(.eyebrow) {
        margin: 8px 0 0;
        color: #6f7584;
        font-weight: 750;
    }

    .solution-feedback-card form {
        display: grid;
        gap: 14px;
    }

    .solution-actions {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 10px;
    }

    .solution-actions label {
        display: grid;
        grid-template-columns: 20px 1fr;
        gap: 10px;
        align-items: center;
        border-radius: 8px;
        background: #f5f6fb;
        color: #34364a;
        padding: 14px;
        font-weight: 900;
        cursor: pointer;
    }

    .solution-actions input {
        accent-color: #39ce96;
    }

    .complaint-meta a {
        border-radius: 999px;
        background: #f2f4fa;
        color: #6757ee;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .topic-band {
        display: grid;
        grid-template-columns: minmax(280px, 0.45fr) 1fr;
        gap: 34px;
        align-items: start;
        padding: 38px clamp(0px, 4vw, 70px) 90px;
    }

    .auth-hero {
        max-width: 760px;
    }

    .auth-shell {
        width: min(720px, calc(100% - 32px));
        margin: 0 auto;
        padding: 0 0 78px;
    }

    .auth-form {
        background: #fff;
    }

    .auth-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        align-items: center;
    }

    .complaints-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 56px 0 28px;
    }

    .complaints-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .complaints-explorer {
        display: grid;
        grid-template-columns: 360px minmax(0, 1fr);
        gap: 24px;
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 82px;
    }

    .issue-directory {
        width: min(1320px, calc(100% - 48px));
        margin: 0 auto;
        padding: 0 0 28px;
    }

    .issue-directory .section-heading {
        margin-bottom: 18px;
    }

    .issue-directory .section-heading h2 {
        margin: 0;
        color: #7a7e89;
        font-size: clamp(1.9rem, 3.4vw, 3.4rem);
        font-weight: 500;
        line-height: 1.08;
        letter-spacing: 0;
    }

    .issue-directory-grid {
        display: grid;
        grid-template-columns: repeat(4, minmax(0, 1fr));
        gap: 14px;
    }

    .issue-directory-card {
        display: grid;
        align-content: start;
        gap: 14px;
        min-height: 210px;
        border-radius: 8px;
        background: #fff;
        color: #353744;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
        transition: transform 160ms ease, box-shadow 160ms ease;
    }

    .issue-directory-card:hover {
        transform: translateY(-3px);
        box-shadow: 0 26px 70px rgba(40, 42, 64, 0.12);
    }

    .issue-directory-card span {
        display: grid;
        width: 46px;
        height: 46px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-weight: 900;
    }

    .issue-directory-card:nth-child(3n + 2) span {
        background: #39ce96;
    }

    .issue-directory-card:nth-child(3n) span {
        background: #ffc61a;
    }

    .issue-directory-card strong {
        font-size: 1.12rem;
        font-weight: 900;
        line-height: 1.2;
    }

    .issue-directory-card small {
        color: #7d8395;
        font-size: 0.92rem;
        font-weight: 750;
        line-height: 1.55;
    }

    .complaints-sidebar {
        display: grid;
        gap: 16px;
        align-content: start;
        position: sticky;
        top: 126px;
    }

    .filter-panel.upgraded {
        grid-template-columns: 1fr;
        gap: 14px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .filter-panel.upgraded .filter-actions {
        align-items: stretch;
    }

    .filter-panel.upgraded .button {
        flex: 1;
    }

    .topic-shortcuts {
        display: grid;
        gap: 8px;
        border-radius: 8px;
        background: #262538;
        padding: 20px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.08);
    }

    .topic-shortcuts strong {
        color: #fff;
        font-size: 1.05rem;
        font-weight: 900;
        margin-bottom: 4px;
    }

    .topic-shortcuts a {
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.08);
        color: rgba(255, 255, 255, 0.88);
        padding: 10px 12px;
        font-weight: 800;
        line-height: 1.35;
    }

    .topic-shortcuts a:hover {
        background: #39ce96;
        color: #fff;
    }

    .complaints-results {
        display: grid;
        gap: 16px;
        min-width: 0;
    }

    .results-toolbar {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 16px;
        border-radius: 8px;
        background: #fff;
        padding: 18px 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.06);
    }

    .results-toolbar div {
        display: flex;
        align-items: baseline;
        flex-wrap: wrap;
        gap: 8px;
    }

    .results-toolbar strong {
        color: #39ce96;
        font-size: 2rem;
        font-weight: 900;
        line-height: 1;
    }

    .results-toolbar span,
    .results-toolbar small {
        color: #7d8395;
        font-weight: 900;
    }

    .results-toolbar a {
        color: #6757ee;
        font-weight: 900;
        white-space: nowrap;
    }

    .complaints-card-list {
        display: grid;
        gap: 14px;
    }

    .complaint-item.upgraded {
        display: grid;
        grid-template-columns: 64px minmax(0, 1fr) auto;
        align-items: center;
        gap: 18px;
        border: 0;
        border-radius: 8px;
        background: #fff;
        padding: 22px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .complaint-avatar {
        display: grid;
        width: 58px;
        height: 58px;
        place-items: center;
        border-radius: 50%;
        background: #95e1ff;
        color: #fff;
        font-size: 1.35rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded:nth-child(3n + 1) .complaint-avatar {
        background: #6757ee;
    }

    .complaint-item.upgraded:nth-child(3n + 2) .complaint-avatar {
        background: #39ce96;
    }

    .complaint-main {
        min-width: 0;
    }

    .complaint-kicker,
    .complaint-meta {
        display: flex;
        flex-wrap: wrap;
        gap: 8px;
        align-items: center;
    }

    .complaint-kicker span,
    .complaint-kicker time {
        color: #8d93a4;
        font-size: 0.82rem;
        font-weight: 900;
        text-transform: uppercase;
    }

    .complaint-item.upgraded h2 {
        margin: 8px 0 12px;
        color: #353744;
        font-size: clamp(1.25rem, 2vw, 1.72rem);
        font-weight: 900;
        line-height: 1.22;
        letter-spacing: 0;
    }

    .complaint-item.upgraded h2 a {
        color: inherit;
    }

    .complaint-meta span {
        border-radius: 999px;
        background: #f2f4fa;
        color: #626879;
        padding: 7px 10px;
        font-size: 0.86rem;
        font-weight: 900;
    }

    .detail-link {
        border-radius: 999px;
        background: #f2f4ff;
        color: #6757ee;
        padding: 10px 15px;
        font-weight: 900;
    }

    .empty-state.upgraded {
        border: 0;
        border-radius: 8px;
        background:
            linear-gradient(135deg, #ffffff 0 68%, #39ce96 68% 100%);
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .pagination-shell {
        color: #626879;
        font-weight: 800;
    }

    .municipality-hero,
    .municipality-topics,
    .municipality-grid {
        width: min(1320px, calc(100% - 48px));
        margin-inline: auto;
    }

    .municipality-hero {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 28px;
        align-items: end;
        padding: 56px 0 22px;
    }

    .municipality-hero h1 {
        max-width: 900px;
        margin: 0;
        color: #30323e;
        font-size: clamp(2.3rem, 4.6vw, 4.8rem);
        font-weight: 800;
        line-height: 1.02;
        letter-spacing: 0;
        text-wrap: balance;
    }

    .municipality-topics {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
        padding-bottom: 22px;
    }

    .municipality-topics a {
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 11px 14px;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .municipality-grid {
        display: grid;
        grid-template-columns: repeat(3, minmax(0, 1fr));
        gap: 16px;
        padding-bottom: 86px;
    }

    .municipality-card {
        display: grid;
        gap: 18px;
        border-radius: 8px;
        background: #fff;
        padding: 24px;
        box-shadow: 0 20px 54px rgba(40, 42, 64, 0.07);
    }

    .municipality-card-top {
        display: grid;
        grid-template-columns: 56px 1fr;
        gap: 14px;
        align-items: center;
    }

    .municipality-card-top span {
        display: grid;
        width: 54px;
        height: 54px;
        place-items: center;
        border-radius: 50%;
        background: #6757ee;
        color: #fff;
        font-size: 1.25rem;
        font-weight: 900;
    }

    .municipality-card:nth-child(3n + 2) .municipality-card-top span {
        background: #39ce96;
    }

    .municipality-card:nth-child(3n) .municipality-card-top span {
        background: #ffc61a;
    }

    .municipality-card-top strong,
    .municipality-card-top small {
        display: block;
    }

    .municipality-card-top strong {
        color: #353744;
        font-size: 1.15rem;
        font-weight: 900;
        line-height: 1.25;
    }

    .municipality-card-top small {
        margin-top: 4px;
        color: #8a8f9d;
        font-weight: 800;
    }

    .municipality-count {
        display: flex;
        align-items: baseline;
        gap: 8px;
        border-radius: 8px;
        background: #f2f4fa;
        padding: 16px;
    }

    .municipality-count strong {
        color: #39ce96;
        font-size: 2.3rem;
        font-weight: 900;
        line-height: 1;
    }

    .municipality-count span {
        color: #7d8395;
        font-weight: 900;
    }

    .municipality-actions {
        display: flex;
        flex-wrap: wrap;
        gap: 10px;
    }

    .issue-tags {
        align-items: flex-start;
    }

    .issue-tags a,
    .issue-tags span,
    .list-filter-row span {
        border: 0;
        border-radius: 999px;
        background: #fff;
        color: #5f6474;
        padding: 12px 16px;
        font-size: 0.95rem;
        font-weight: 900;
        box-shadow: 0 14px 34px rgba(40, 42, 64, 0.06);
    }

    .issue-tags a:hover {
        color: #fff;
        background: #6757ee;
    }
}

@media (max-width: 980px) {
    @layer components {
        .site-header {
            grid-template-columns: 1fr;
            gap: 16px;
            padding: 18px 18px;
        }

        .site-nav,
        .header-actions {
            width: 100%;
            justify-content: flex-start;
            flex-wrap: wrap;
        }

        .brand {
            min-width: 0;
        }

        .brand-text {
            overflow-wrap: anywhere;
        }

        .header-actions form {
            display: inline-flex;
        }

        .account-report-card {
            grid-template-columns: 1fr;
        }

        .account-report-meta {
            justify-items: start;
        }

        .home-livebar {
            align-items: flex-start;
            flex-direction: column;
            padding: 16px 18px;
        }

        .home-hero,
        .home-insights,
        .entity-hero,
        .entity-stats,
        .entity-profile-grid,
        .topic-band,
        .complaint-card-grid,
        .issue-directory-grid,
        .municipality-hero,
        .municipality-grid,
        .complaints-hero,
        .complaints-explorer {
            grid-template-columns: 1fr;
        }

        .complaints-sidebar {
            position: static;
        }

        .home-hero {
            min-height: auto;
            padding: 38px 0 50px;
        }

        .home-copy,
        .complaint-wall .section-heading,
        .complaint-card-grid,
        .home-insights,
        .topic-band {
            padding-inline: 0;
        }

        .home-showcase {
            grid-template-columns: 1fr;
            grid-template-rows: none;
            min-height: auto;
            border-radius: 26px;
        }

        .purple-panel,
        .green-panel,
        .showcase-card,
        .showcase-card:first-of-type,
        .showcase-card.accent {
            grid-column: auto;
            grid-row: auto;
            width: auto;
            margin: 0;
            border-radius: 0;
        }

        .empty-feed {
            grid-column: auto;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header,
        .home-livebar,
        .home-hero,
        .entity-profile,
        .home-insights,
        .complaint-wall,
        .topic-band,
        .site-footer {
            width: min(100% - 28px, 1580px);
        }

        .site-header,
        .home-livebar {
            width: 100%;
        }

        .home-search {
            grid-template-columns: 1fr;
            border-radius: 18px;
        }

        .site-nav a,
        .login-link,
        .text-button {
            min-height: 42px;
            align-items: center;
        }

        .nav-cta,
        .auth-actions .button,
        .municipality-actions .button {
            width: 100%;
            justify-content: center;
        }

        .auth-actions,
        .municipality-actions,
        .official-response-card div {
            flex-direction: column;
            align-items: stretch;
        }

        .split-fields {
            grid-template-columns: 1fr;
        }

        .public-form,
        .auth-form,
        .auth-card {
            padding: 20px;
        }

        .account-list {
            width: min(100% - 28px, 1120px);
        }

        .home-search input,
        .home-search button {
            height: 60px;
        }

        .home-copy h1 {
            font-size: clamp(2.45rem, 14vw, 3.5rem);
        }

        .complaint-wall .section-heading {
            align-items: flex-start;
            flex-direction: column;
        }

        .feed-card {
            min-height: auto;
            padding: 22px;
        }

        .solution-actions,
        .entity-report-row {
            grid-template-columns: 1fr;
        }

        .complaints-hero,
        .issue-directory,
        .municipality-hero,
        .municipality-topics,
        .municipality-grid,
        .complaints-explorer {
            width: min(100% - 28px, 1320px);
        }

        .complaint-item.upgraded {
            grid-template-columns: 52px minmax(0, 1fr);
        }

        .detail-link {
            grid-column: 2;
            width: fit-content;
        }
    }
}

@media (max-width: 640px) {
    @layer components {
        .site-header {
            position: static;
            display: flex;
            grid-template-columns: 1fr auto;
            align-items: center;
            justify-content: space-between;
            gap: 8px;
            min-height: 0;
            padding: 8px 12px;
            backdrop-filter: none;
        }

        .brand {
            align-self: center;
            gap: 7px;
            min-width: 0;
            font-size: 0.98rem;
        }

        .brand-symbol {
            width: 26px;
            height: 26px;
            border-radius: 7px;
            font-size: 0.85rem;
        }

        .brand-text {
            overflow: hidden;
            overflow-wrap: normal;
            text-overflow: ellipsis;
            white-space: nowrap;
        }

        .site-nav {
            display: none;
        }

        .header-actions {
            width: auto;
            flex: 0 0 auto;
            gap: 0;
            justify-content: flex-end;
        }

        .header-actions .login-link,
        .header-actions form,
        .header-actions .text-button {
            display: none;
        }

        .nav-cta {
            width: auto;
            min-height: 34px;
            padding: 7px 10px;
            font-size: 0.76rem;
            white-space: nowrap;
        }
    }
}